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I'd expect at least 30 days. But someone here already described it pretty well. From a toyhost I wouldn't expect more than a week.
At least 30 days OR better: remainder of billing period + 30 days (for month-to-month contracts) would be classy IMHO (similar to landlord/tenant notice requirements in most states in the US).
However, end of current billing period may be all that is legally needed; though not as classy.
Jon could not register it himself so it is registered on the name of someone who has attained the age of majority but run by an incompetent & pathehic lier & scammer.
That can all be easily covered up you know, we're not kids like you & understand these things really well. I have been in hosting since you(Jon) were probably 3 year old.
You've been in the business because you lied & cheated people then apologized & were forgiven, lied & cheated & again apologized. Then you had to offer ultra bottom pricing to attract those who did not know about you. This cycle continued until you(Jon) got banned from this board.
And what about the immediate termination of uncountable number of virtual servers which you do when someone even tries to use 10% of their allocated resources in order to prevent your 6x oversold nodes from crashing without giving the customer any warning or telling the reason afterwards? This practice of yours was told to me by a couple of people who have been hosting with me for last 5+ years.
Nominated for post of the month !
Here's the professional sentiments of yours truly (the owner of a "real" provider, not a "toy" provider):
What's with the need to share internal figures so often? Oh, and real companies don't shill. You guys have a lot to learn. Whether or not you choose to make the necessary changes remains up to you; I seriously doubt with how ignorant you (Jon/Jacob) are that you will ever grow into a respectable business.
I suggest that we get back on target. The issues as I see them are:
A subset of GreenValueHost customers, all in good standing, were given only seven days notice before having their accounts suspended or dropped due to a GreenValueHost policy change.
I felt that it was hypocritical of GreenValueHost to take a moral stance on customer provided content, yet treat their own customers with disdain, without regard or feelings for the impact that the abrupt discontinuation of services GreenValueHost had on its own customers.
The thread was set to drop to avoid further discussion, giving the impression that LET administrators were sympathetic with GreenValueHost in the way that they were treating their customers.
On a personal note, I have tried to be civil and polite, focusing entirely on the issues, and not making personal attacks on any the individuals involved. I have not bothered to respond to the personal attacks on me, such as when GVH_Jacob tells me "stop being stupid", or "running your mouth", etc. I will leave it to others to judge who is acting in a mature manner throughout this discussion.
Ideally, we can all learn from each other. It is my hope that GreenValueHost recognizes that in their zeal to take a moral stand in one arena, their actions hurt others; the loyal customers who deserved equal consideration.
I expect a minimum of 3 months notice or more. Its just like moving. It does not make sense otherwise IMO
Sorry about that. I give the LEB helpdesk more priority than my PMs. I have over 80 unread ones and we read them when I have time.
The thread you mention has been sunk and will not be unsunk.
No worries. This thread brought the subject to everyone's attention. No need for anything more now. Hopefully everyone has had a chance to think (and perhaps rethink) their positions on the underlying issues. Thanks.
P.S. Why was the thread sunk? Why won't it be unsunk?
[SARCASM]Eh, seems like Jonny is doing a good job... lol[/SARCASM]
I would say 30 days , infact it in most states with real estate rental agreements (for an example.) unless its stated otherwise in the terms its always 30 days. Honestly, some changes I can get, but in this case I question legality if a customer happens to be paid up lets say for the next 11 months and he does not full fill or refund the customer the remainder of his money. As, this does not fall under something not mention that was damaging. This is a person now bothered morally by something and wanting to change policy in his own words.
This is far from a real estate situation. Nobody needs to go over there and carry away the data in big cardboard boxes. It takes a few minutes, maybe an hour, to move some sites given good connectivity and simple enough setup/good skills.
But, yeah:
1. Customers should not suffer if the business owner changes religion overnight, this is not a contract between the business owner and the customer, but between the company and the customer;
2. Personal beliefs are one thing and law another;
3. The law requires the host to fulfill the contract to the end OR to fully reimburse the customer not only for the time unused, but also for the losses and expenses caused by the move, in most cases, but at least the former.
I believe that if it's allowed under the previous TOS then it should be allowed now during your current billing cycle and they shouldn't remove your account due to this.
Just got this email:
http://prntscr.com/59to1n
I read the letter. Cudos to GreenValueHost for accepting responsibility for their actions, for issuing a public apology, for making amends to those who were unjustly treated, and for showing respect for their customers by giving them sufficient time to adapt to the change of policy.
In my opinion, this is exemplary moral behavior. It could not have been easy for GreenValueHost to write that letter, and they deserve positive recognition for it.
Applying a "thanks" to the post above, but it really goes to GVH for writing the letter.
I think 7 days is enough tbh, better than just terminating on the spot.
For this particular instance, it seems like a experiment in game theory in regards to the amount of nonsense the average customer would take proportionate to a web hosting service and their price point.
As per my original point, this particular provider has so many instances of downtime and unresponsiveness, it's a stretch to call them a web hosting provider. All the bluster and LET/B nonsense aside, if a host is unable to be online 95% of the time they're essentially not a relevant provider, IMHO... which calls into question the original question and relevance of "reasonable".
My box hasn't been bad tbh, considering I got it last January for $10/yr
I still wouldn't use them for anything that was very important, but the specs:price ratio is pretty good for non-important stuff.
he pulled some shit to get you guys talking about gvh again and you ate it up, gg. master puppeteer pulling your strings.
Like it or not, we will always talk about GVH, CVPS, ColoCrossing, BlueVM and ALL the hosts which "kinda work" or "work for the purpose" or are "good enough for me" as well as those "excellent for everyone but a few".
We are very different people with different needs and we value our money differently, it will be a boring world where everyone is the same.
IMO, reviews are good, reviews are the life of this place, people come here to get reviews and make decisions, the larger a host, the more reviews, the worse a host, the more reviews, like int he news, people prefer to talk more about bad things, host that just work, are rarely mentioned, except when cults form and that is also human nature.
I am glad it is like this, we have enough OT discussions anyway, coming to the topics at hand, reviews and recommendations, good or bad, pro and con, it is welcome from time to time, if you do not like talking about the same host over and over, by all means, get reviews about others, test and present the results, help us escape the tyranny of Jon and Chris.
That's a very honest point of view.
You misunderstand. I think you'd find most of my (few) posts here are raging against people trying to shut down complaint threads. Complaint threads are why I've never been burned by CVPS, GVH, and only slightly by BlueVM quite a while back.
I still think you all got puppetmastered by Jon (and I still think it's funny)!
@zed, it's already been said in other threads. If we collate the lessons learned in these forums, you could simply reduce it to a one page site, with a dozen hosts that are proven to be adequate/reliable. The rest...
Stop the personal attacks, jerk
Oh, it's all right. I'm sure we can handle this situation maturely, just like the responsible adults that we are. Isn't that right, Mr. Poopy Pants?
Well said.
I wanted to say the very same thing, when i saw the once again, never ending, shameless, GVH related - SPAM.
I do believe that LET is a place for reputable, honest, respected and hard working providers.
I don't agree, it is a moral load of bollocks to be frank, if they really held such a strong moral obligation they would not be using an upstream provider (that at least in part owns them anyway) that allows it without restriction and actively pass customers to them rather than deal with it themselves.
If you stand for something then actually stand for it, otherwise it is like saying, hey I object to rape but as long as its not me involved directly I am happy to forward people to rapists.
but underneath it all, honestly... I think it is just another neg/pos PR stunt to keep their name fresh in peoples minds.
Let us keep in mind that if I had not started the second thread (this one), nothing more would have been said, and there would have been no additional PR as you assert. For the record, I did not start this thread to draw attention to GreenValueHost. Nobody prompted me to start this thread.
I have not made any statement regarding the morality of their policy change, but only about the morality of discontinuing service with only seven days notice to loyal customers in good standing. After the discussions in this thread, GreenValueHost acknowledged their mistake, changed the deadlines so that there is a reasonable amount of time for affected customers to react to the change, and apologized.
Understanding that a mistake was made, publicly acknowledging it, and apologizing for it is not easy for anyone - whether person or company - and they deserve recognition for stepping up and doing it. That is all I meant in the statement that you quoted.
If you want to open a thread about the morality of their policy change, or the morality of helping affected customers migrate to another provider who allows pornography, or whether GreenValueHost did it for no other reason than a PR stunt to keep their name fresh in peoples' minds - please feel free to do so.
None of those issues is what this thread was about when I opened it. It is only about the amount of time that customers were given to react to a policy change that would discontinue service to otherwise loyal customers in good standing.