Anybody with ChicagoVPS also experience high latency and unresponsiveness?

ILikeServers

Hi all! First post here ...

I was recently offered a "promotional price" with ChicagoVPS, in order to get me to rent a server with them again (after switching to DigitalOcean). They offered me a 4GB RAM OpenVZ server, for only $6/month. Sound too good to be true right? Well, it seems it is.

After only a couple of days using the server, I started to experience horrible lag over SSH, sometimes not even being able to log in at all (connection refused, connection timed out etc.) I tried restarting the server via their web control panel, but even the control panel software couldn't connect to the server most of the time!

I opened multiple support tickets (each one ended with the problem apparently "resolved" but only for half an hour or so). They told me they were experiencing network problems on my node, or some other un-named issues. I'm starting to think their only real issue is chronic overselling.

Anybody else with ChicagoVPS and having similar problems? The last time I was with them they were actually decent, but now they just seem greedy, and willing to oversell horribly to make extra money.

EDIT: I just got a response from their support team now: "Your server does respond to SSH". Yeah, it does - after 20 seconds of waiting, and then 5 second delays between each command. Didn't you read what I said?! Sick of support staff that are barely qualified.

ATHK

@CVPS_Chris

bashed

Is cvps connected to colocrossing ? My buffalo vps 1gbit connection is terrible. Ssh in my box is impossible to work with too but that's the provider overselling.

I need a vps that would be fast for European users, lost customers due to their network

2bluesc

Hey, are you in the LA data center?

My server has two IPs (192.210.217.xxx and 192.210.218.xxx). The first one is the primary IP and all outgoing traffic never gets a reply according to tcpdump. The second works and allows me to login via SSH.

Remotely pinging the first/problem one results in:

92 bytes from acka-5.r11.snjsca04.us.bb.gin.ntt.net (129.250.7.59): Destination Net Unreachable
Vr HL TOS  Len   ID Flg  off TTL Pro  cks      Src      Dst
 4  5  00 5400 fa9a   0 0000  3a  01 2ca3 192.168.254.9  192.210.217.xxx

I bet your slow performance is the result of a DNS query timing out across the broken routes I'm seeing. Have you tried changing your DNS servers?

I've opened a ticket and no response yet. It has been messed up for at least 3 hours now. I know it's a budget VPS, but jeez.

ILikeServers

@2bluesc said:
Hey, are you in the LA data center?

Yes I am. Admittedly, there are a fair few hops (19, with the last 10 all 200ms+) to get to the server from where I am (Australia), but I have never experienced lag this bad with any other provider.

I'm not currently using a domain to access the server, just directly via IP, and I have never used the server as a nameserver, or ChicagoVPS as a nameserver either.

akz

lol

2bluesc

My VPS just sprang back to life a few minutes ago.

ILikeServers

@bashed said:
Is cvps connected to colocrossing ?

Yes, I believe it is.

ILikeServers

@2bluesc said:
My VPS just sprang back to life a few minutes ago.

Yeah mine does that on occasion. That's where the hundred other people on the same oversold node as you have a break from using their servers

Weblogics

For those who are experiencing slow SSH, especially during log on, there is an easy fix regardless of provider.

Add to /etc/ssh/sshd_config

UseDNS no

Restart SSH server then log back in.

CVPS_Chris

@Ilikeservers, please PM me the ticket ID so I can look into your server.

Thanks

Chris

ILikeServers

@Weblogics said:
For those who are experiencing slow SSH, especially during log on, there is an easy fix regardless of provider.

Add to /etc/ssh/sshd_config

UseDNS no

Restart SSH server then log back in.

I might look into trying that.

VPSRAIDSolutions

If you're looking for chicago give me a ping in private I've got openVZ plans on hdd.

P.S. But why would you leave Digital Ocean given the reviews of the company you are with are bad.

trewq

@VPSRAIDSolutions said:
If you're looking for chicago give me a ping in private I've got openVZ plans on hdd.

I thought you posted a thread saying you were closing?

VPSRAIDSolutions

@trewq said:
I thought you posted a thread saying you were closing?

If you read closely ( I said im limiting myself to private clients. I've got space on that. ) btw should get rid of this name I'lll ask @mpkossen to do it for me.

trewq

@VPSRAIDSolutions said:

Edit: This was a paragraph of questions and they have all been answered in private with more than satisfactory reasons for his actions.

These questions were removed on his request as to not start any "drama". I complied in good will.

VPSRAIDSolutions

@trewq said:

Lets take this private.

hostnoob

For $1/mo more you can get 6GB RAM with VPSDime, and VPSDime is actually a reputable company that knows what they're doing.

arpanjot

@hostnoob 1$? Are they running any promotion?

hostnoob

@arpanjot said:
hostnoob 1$? Are they running any promotion?

$1/mo more, as in $7 instead of the $6 OP is paying

ILikeServers

@hostnoob said:
For $1/mo more you can get 6GB RAM with VPSDime, and VPSDime is actually a reputable company that knows what they're doing.

Wow. Just checked them out. Cheapest I've ever seen. At the moment I'm getting my ChicagoVPS server transferred to a different node. Hopefully that will resolve the problems. If not, I'll definitely check out VPSDime.

arpanjot

Okay,I missed the "more" part.

ILikeServers

VPSDime's TOS is quite ... specific. I wonder why they have so many restrictions?

ryanarp

ILikeServers said: I wonder why they have so many restrictions?

To create a better experience for all users on their nodes.

PcJamesy

@ILikeServers said:
VPSDime's TOS is quite ... specific. I wonder why they have so many restrictions?

Their tos just covers the major high load causing applications. Be a nice neighbor and I'm sure you'll be happy there.

ILikeServers

@PcJamesy said:
Their tos just covers the major high load causing applications. Be a nice neighbor and I'm sure you'll be happy there.

Yeah, but the reason people hire VPS's is so they don't have to run high load apps on their own hardware or network connection. Not letting people use them on rented servers defeats the point of so much RAM.

ihatetonyy

ILikeServers said: the reason people hire VPS's is so they don't have to run high load apps on their own hardware or network connection.

I don't see VPSDime's TOS as being too restrictive. *coins, Minecraft, Hitleap, Liuwhateverthegoddamnhellthatis -- the resource hogs that bring down nodes when they go bad.

Teamspeak, Camfrog, so on and so forth, DDoS targets.

Most providers have the same restrictions, just not enumerated; if you end up getting hit because of one of the above, you'd be kicked off under whatever provision lets them basically do what they want.

ILikeServers

@ihatetonyy said:
Most providers have the same restrictions, just not enumerated; if you end up getting hit because of one of the above, you'd be kicked off under whatever provision lets them basically do what they want.

I'd rather be with a provider who simply said: "If you experience extreme DDoSing or are a magnet for attacks, we will work out a solution with you, that may involve terminating your account".

Not all Teamspeak or Minecraft servers will be problems, in fact, very few will.

twvance

Lots of problems with ChicagoVPS lately. More details to come.

Nekki

@VPSRAIDSolutions said:
If you're looking for chicago give me a ping in private I've got openVZ plans on hdd.

If you're no longer running your business, you're not permitted to make offers like this anymore, as per forum rules.

regs

Same issue, same plan, I used them before and they were pretty decent. I guess things change lol