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Bad ping to colocrossing NY from the UK?
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Bad ping to colocrossing NY from the UK?

I'm getting very high ping to CC Buffalo over the past few weeks, is this normal or anything my provider can do? Using BlueVM's test IP I get 297ms, but to Chicago I get 117ms...

BlueVM NY:

4 13 ms 13 ms 17 ms 212.140.235.122
5 13 ms 13 ms 12 ms 217.41.169.61
6 41 ms 21 ms 22 ms 217.41.169.107
7 67 ms 18 ms 11 ms acc1-xe-1-2-0.sf.21cn-ipp.bt.net [109.159.251.67]
8 34 ms 23 ms 19 ms core1-te0-0-0-7.ealing.ukcore.bt.net [109.159.251.31]
9 18 ms 19 ms 31 ms peer2-xe-1-0-0.redbus.ukcore.bt.net [109.159.254.90]
10 23 ms 21 ms 19 ms 195.99.126.107
11 27 ms 34 ms 71 ms eth1-1.core1.lon2.uk.as5580.net [78.152.44.92]
12 105 ms 99 ms 99 ms eth1-2.edge1.nyc4.us.as5580.net [80.94.64.134]
13 138 ms 126 ms 124 ms 78.152.57.111
14 219 ms 222 ms 108 ms 10ge-1-3-0.01-02.er1.buf1.colocrossing.com [192.3.138.22]
15 130 ms 129 ms 134 ms 10ge-2.02-c50.buf1.colocrossing.com [192.3.207.26]
16 108 ms 116 ms 118 ms 198.46.142.3

BlueVM Chicago:

5 13 ms 12 ms 15 ms 217.41.169.61
6 15 ms 14 ms 12 ms 217.41.169.107
7 16 ms 18 ms 20 ms acc1-xe-0-2-0.sf.21cn-ipp.bt.net [109.159.251.65]
8 34 ms 22 ms 25 ms core2-te-0-13-0-10.ilford.ukcore.bt.net [109.159.251.183]
9 19 ms 26 ms 22 ms peer3-te-0-4-0-14.telehouse.ukcore.bt.net [109.159.252.57]
10 19 ms 28 ms 50 ms 166-49-211-248.eu.bt.net [166.49.211.248]
11 22 ms 36 ms 24 ms 82.112.101.73
12 28 ms 27 ms 35 ms ae-6.r22.londen03.uk.bb.gin.ntt.net [129.250.4.20]
13 94 ms 100 ms 93 ms ae-4.r22.nycmny01.us.bb.gin.ntt.net [129.250.3.126]
14 97 ms 107 ms 104 ms ae-0.r23.nycmny01.us.bb.gin.ntt.net [129.250.3.73]
15 137 ms 114 ms 129 ms ae-3.r20.chcgil09.us.bb.gin.ntt.net [129.250.2.40]
16 122 ms 134 ms 117 ms ae-1.r06.chcgil09.us.bb.gin.ntt.net [129.250.4.146]
17 119 ms 121 ms 112 ms ae-0.server-central.chcgil09.us.bb.gin.ntt.net [129.250.202.134]
18 125 ms 112 ms 107 ms ae11.cr1.ord6.us.scnet.net [204.93.204.73]
19 164 ms 114 ms 108 ms 71.ae1.ar1.ord6.us.scnet.net [204.93.204.153]
20 116 ms 109 ms 116 ms as36352.xe-0-1-0.ar1.ord6.us.scnet.net [50.31.170.122]
21 109 ms 117 ms 113 ms 10ge-1.ip99.chi1.colocrossing.com [66.225.231.50]
22 137 ms 117 ms 126 ms 192.210.211.231

In the past few traceroutes there always seems to be an IP belonging to Atrato IP Networks that slows everything down to NY, in this case it's 78.152.57.111.

Comments

  • ausaus Member

    So they lied?

    ColoCrossing's fully redundant native 10GE network consists of Level3, Telia, and XO. (http://colocrossing.com/datacenter/newyork/buf1)

  • TarZZ92TarZZ92 Member
    edited October 2014

    3 problems

    1, BT is a crap ISP and oversold and priorities certain traffic over others

    2, Your first hop ping is rather high

    colocrossing is a crappy ISP

  • udkudk Member
    edited October 2014

    ColoCrossing:

    HOST: N40L Loss% Snt Last Avg Best Wrst StDev 1.|-- 192.168.0.1 0.0% 10 0.7 0.7 0.6 0.8 0.0 2.|-- cpc17-****-2-0-gw.7-4.ca 0.0% 10 10.2 15.1 8.2 43.1 10.6 3.|-- ****-core-1a-ae3-1390.net 0.0% 10 10.4 10.1 8.6 11.9 0.9 4.|-- popl-bb-1b-xe-4111-0.netw 0.0% 10 9.7 15.1 7.6 47.4 11.7 5.|-- popl-bb-2a-ae2-0.network. 0.0% 10 48.3 17.4 9.4 48.3 13.3 6.|-- nrth-bb-2a-ae0-0.network. 0.0% 10 12.9 20.5 10.6 56.6 15.0 7.|-- nrth-bb-2b-ae1-0.network. 0.0% 10 15.1 24.0 12.5 60.1 14.0 8.|-- leed-bb-2a-ae1-0.network. 0.0% 10 24.4 18.9 14.4 24.4 3.7 9.|-- leed-bb-1c-ae0-0.network. 0.0% 10 14.8 21.2 14.0 46.3 9.6 10.|-- teln-ic-2-ae1-0.network.v 0.0% 10 24.5 21.0 19.0 24.7 2.1 11.|-- ve1011.r1.lon1.uk.atrato. 0.0% 10 32.2 29.9 20.7 46.9 9.1 12.|-- eth2-6.core1.lon2.uk.as55 0.0% 10 19.3 21.5 18.5 27.3 3.1 13.|-- eth1-2.edge1.nyc4.us.as55 0.0% 10 112.0 106.7 100.1 116.6 5.5 14.|-- 78.152.57.87 10.0% 10 223.2 210.4 181.9 223.2 14.6 15.|-- 10ge-1-3-0.01-01.er2.buf1 0.0% 10 126.9 140.3 109.7 224.3 43.6 16.|-- 10ge-1.02-c50.buf1.colocr 10.0% 10 223.3 214.0 182.1 234.0 17.0 17.|-- 198.46.142.3 10.0% 10 223.7 247.3 206.3 404.6 60.8

    Choopa:

    HOST: N40L Loss% Snt Last Avg Best Wrst StDev 1.|-- 192.168.0.1 0.0% 10 0.7 0.7 0.7 0.7 0.0 2.|-- cpc17-****-2-0-gw.7-4.ca 0.0% 10 8.1 13.1 8.1 25.5 6.5 3.|-- ****-core-1a-ae3-1390.net 0.0% 10 8.3 9.0 7.3 12.1 1.6 4.|-- ****-core-1b-ge-100-0.net 0.0% 10 8.9 12.8 7.7 24.7 4.7 5.|-- nrth-bb-1b-xe-206-0.netwo 0.0% 10 13.8 23.4 12.2 67.9 16.2 6.|-- ae0.lon11.ip4.gtt.net 0.0% 10 18.0 15.2 10.5 29.1 5.3 7.|-- xe-1-2-3.nyc39.ip4.gtt.ne 0.0% 10 81.9 84.3 81.4 94.8 4.1 8.|-- gtt-gw.ip4.gtt.net 0.0% 10 83.4 85.3 81.4 89.8 3.3 9.|-- ae1-50g.ar1.nyc3.us.as443 0.0% 10 89.3 89.2 85.1 93.6 2.4 10.|-- as20473.ae7.ar1.nyc3.us.a 0.0% 10 93.9 89.2 83.2 95.2 4.5 11.|-- ethernet1-50-c3-9-c6-1.pn 0.0% 10 92.8 86.5 83.4 92.8 3.0 12.|-- www.choopa.com 0.0% 10 87.8 86.9 83.9 91.2 2.4

  • PatrickPatrick Member
    edited October 2014
    traceroute to 198.46.142.3 (198.46.142.3), 30 hops max, 40 byte packets
     1  know-dcore-1a-ge325.network.virginmedia.net (194.117.133.226)  1.143 ms
     2  leed-bb-1c-ae10-0.network.virginmedia.net (212.43.162.49)  3.644 ms
     3  teln-ic-2-ae1-0.network.virginmedia.net (212.250.14.146)  8.516 ms
     4  ve1011.r1.lon1.uk.atrato.net (80.94.66.28)  8.755 ms
     5  eth2-6.core1.lon2.uk.as5580.net (78.152.44.105)  8.686 ms
     6  eth1-2.edge1.nyc4.us.as5580.net (80.94.64.134)  98.260 ms
     7  78.152.57.87 (78.152.57.87)  208.968 ms
     8  *
     9  10ge-1.02-c50.buf1.colocrossing.com (198.23.151.74)  209.872 ms
    10   (198.46.142.3)  325.235 ms

    It's just Atrato being amazing that is (no just really cheap and bad in EU especially)

  • jbilohjbiloh Administrator, Veteran

    Probably issues on the Bluevm test machine, @linuxthefish.

    @udk please pm me your ip address there might be a return path issue there.

    Thanked by 1sourceror599
  • @jbiloh - It's still the same on the CC test IP's and my GVH box :((

    traceroute to 198.12.69.74 (198.12.69.74), 30 hops max, 60 byte packets
    1 134.ip-92-222-172.eu (92.222.172.134) 0.236 ms 0.163 ms 0.094 ms
    2 178.33.100.139 (178.33.100.139) 1.314 ms 1.332 ms 1.369 ms
    3 fra-5-6k.fr.eu (91.121.128.124) 3.085 ms * *
    4 ve500.r1.fra1.de.atrato.net (80.81.195.66) 6.290 ms 10.986 ms 6.233 ms
    5 eth13-1.core1.par2.fr.as5580.net (78.152.44.244) 19.359 ms 19.329 ms 19.297 ms
    6 eth7-1.core1.lon2.uk.as5580.net (78.152.44.242) 18.498 ms 18.107 ms 18.002 ms
    7 eth1-2.edge1.nyc4.us.as5580.net (80.94.64.134) 167.794 ms 167.803 ms 167.596 ms
    8 78.152.57.111 (78.152.57.111) 172.976 ms 78.152.57.87 (78.152.57.87) 274.682 ms 274.423 ms
    9 10ge-1-2-0.01-02.er1.buf1.colocrossing.com (23.94.31.14) 180.965 ms 10ge-1-3-0.01-01.er2.buf1.colocrossing.com (75.127.11.230) 277.644 ms 175.618 ms
    10 10ge-1.01-c24.buf1.colocrossing.com (198.12.69.74) 180.226 ms 180.417 ms 180.620 ms

  • jbilohjbiloh Administrator, Veteran

    Ok pm me your ip let me take a look.

  • J1021J1021 Member
    edited October 2014
    Jacks-MacBook-Air:~ jack***$ traceroute 198.46.142.3
    traceroute to 198.46.142.3 (198.46.142.3), 64 hops max, 52 byte packets
     1  109.202.244.1 (109.202.244.1)  3.448 ms  1.457 ms  1.410 ms
     2  5.151.250.49 (5.151.250.49)  8.517 ms  12.041 ms  10.067 ms
     3  po2.csw0.thdo.as42689.net (77.244.129.94)  11.788 ms  12.060 ms  14.591 ms
     4  ten2-1.br0.rbsov.as42689.net (77.244.129.78)  9.251 ms  10.080 ms  9.110 ms
     5  tge2-1-506.edge1.lon2.uk.as5580.net (195.66.237.111)  15.409 ms  36.688 ms  26.461 ms
     6  eth1-1.core1.lon2.uk.as5580.net (78.152.44.92)  8.921 ms  12.203 ms  9.341 ms
     7  eth1-2.edge1.nyc4.us.as5580.net (80.94.64.134)  90.190 ms  95.423 ms  95.099 ms
     8  78.152.57.87 (78.152.57.87)  212.818 ms *  211.559 ms
     9  10ge-1-3-0.01-01.er2.buf1.colocrossing.com (75.127.11.230)  213.154 ms
        10ge-1-2-0.01-02.er1.buf1.colocrossing.com (23.94.31.14)  211.953 ms
        10ge-1-3-0.01-02.er1.buf1.colocrossing.com (192.3.138.22)  216.096 ms
    10  10ge-1.02-c50.buf1.colocrossing.com (198.23.151.74)  218.399 ms
        10ge-2.02-c50.buf1.colocrossing.com (192.3.207.26)  213.308 ms *
    11  198.46.142.3 (198.46.142.3)  98.477 ms  124.462 ms  107.411 ms
    Jacks-MacBook-Air:~ jack***$ traceroute 192.210.211.231
    traceroute to 192.210.211.231 (192.210.211.231), 64 hops max, 52 byte packets
     1  109.202.244.1 (109.202.244.1)  1.903 ms  2.918 ms  2.259 ms
     2  5.151.250.49 (5.151.250.49)  10.110 ms  13.916 ms  8.501 ms
     3  po2.csw0.thdo.as42689.net (77.244.129.94)  13.540 ms  9.770 ms  9.061 ms
     4  ten2-1.br0.rbsov.as42689.net (77.244.129.78)  18.819 ms  12.651 ms  8.974 ms
     5  cr0-g2-13.thdo.bogons.net (93.186.33.33)  10.808 ms  10.612 ms  11.489 ms
     6  83.231.233.185 (83.231.233.185)  9.736 ms  9.625 ms  10.142 ms
     7  ae-2.r22.londen03.uk.bb.gin.ntt.net (129.250.2.77)  9.827 ms  9.787 ms  13.618 ms
     8  ae-4.r22.nycmny01.us.bb.gin.ntt.net (129.250.3.126)  91.020 ms  84.092 ms  81.170 ms
     9  ae-0.r23.nycmny01.us.bb.gin.ntt.net (129.250.3.73)  87.998 ms  80.315 ms  84.164 ms
    10  ae-3.r20.chcgil09.us.bb.gin.ntt.net (129.250.2.40)  106.470 ms  106.018 ms  98.201 ms
    11  ae-1.r06.chcgil09.us.bb.gin.ntt.net (129.250.4.146)  98.988 ms  104.834 ms  106.929 ms
    12  ae-0.gtt-offnet.chcgil09.us.bb.gin.ntt.net (129.250.193.2)  130.574 ms  107.423 ms  119.991 ms
    13  ae11.cr1.ord6.us.scnet.net (204.93.204.73)  109.629 ms  105.823 ms
        ae4.cr1.ord6.us.scnet.net (204.93.204.85)  112.393 ms
    14  71.ae1.ar2.ord6.us.scnet.net (204.93.204.157)  102.161 ms
        71.ae1.ar1.ord6.us.scnet.net (204.93.204.153)  106.555 ms  117.752 ms
    15  as36352.xe-2-1-3.ar2.ord6.us.scnet.net (50.31.154.182)  110.896 ms
        as36352.xe-0-1-0.ar2.ord6.us.scnet.net (50.31.170.126)  110.666 ms
        as36352.xe-0-1-0.ar1.ord6.us.scnet.net (50.31.170.122)  109.612 ms
    16  10ge-1.ip99.chi1.colocrossing.com (66.225.231.50)  102.309 ms  108.662 ms
        10ge-2.ip99.chi1.colocrossing.com (96.8.112.166)  102.252 ms
    17  192.210.211.231 (192.210.211.231)  100.652 ms  112.459 ms  108.749 ms
    Jacks-MacBook-Air:~ jack***$
  • As @TarZZ92 says BT is really bad for DSL services. I have two DSL providers at home, BT and Yomura. BT seems to almost always hit Cogent for transatlantic traffic. I see to your IP its hits Atrato/Hibernia, in my experience ANYTHING that goes over Atrato's network is congested, heavy packet reordering or sometimes packet loss. This is not a reflection on Hibernia's network which has been rocksolid for us for 3 years but they are not providing IP but SDH/Wavelength services.

    Thanked by 1TarZZ92
  • jbilohjbiloh Administrator, Veteran

    linuxthefish said: @jbiloh - It's still the same on the CC test IP's and my GVH box :((

    There is a return path issue with your route. We are working on this to correct it.

    Thanked by 1linuxthefish
  • InfinityInfinity Member, Host Rep
    Humzas-MacBook-Pro:~ humza$ mtr 198.46.142.3 --report-wide --report-cycles=5
    Start: Sun Oct  5 17:22:18 2014
    HOST: Humzas-MacBook-Pro.local                      Loss%   Snt   Last   Avg  Best  Wrst StDev
      1.|-- 192.168.1.1                                    0.0%     5    0.8   0.9   0.7   1.1   0.0
      2.|-- 10.14.180.1                                   40.0%     5   65.1  71.8  18.2 132.3  57.4
      3.|-- popl-core-2b-xe-132-0.network.virginmedia.net 20.0%     5    9.9  51.4   9.9 172.0  80.4
      4.|-- brnt-bb-2a-ae4-0.network.virginmedia.net      20.0%     5   36.2  32.5  18.6  37.8   9.3
      5.|-- brhm-bb-2b-ae0-0.network.virginmedia.net       0.0%     5   18.1  45.4  15.5 152.0  59.7
      6.|-- brhm-bb-2a-ae5-0.network.virginmedia.net      20.0%     5   34.0  37.0  24.7  51.4  11.1
      7.|-- nrth-bb-2a-ae4-0.network.virginmedia.net       0.0%     5   22.4  58.2  20.0 165.8  62.7
      8.|-- nrth-bb-2b-ae1-0.network.virginmedia.net      40.0%     5   22.5  24.1  16.7  33.0   8.2
      9.|-- leed-bb-2a-ae1-0.network.virginmedia.net      20.0%     5   50.0  52.4  18.8 104.0  36.7
     10.|-- leed-bb-1c-ae0-0.network.virginmedia.net      40.0%     5   21.0  20.4  18.0  22.2   2.1
     11.|-- teln-ic-2-ae1-0.network.virginmedia.net        0.0%     5   66.8  64.8  34.6  90.9  20.0
     12.|-- ve1011.r1.lon1.uk.atrato.net                  80.0%     5   37.1  37.1  37.1  37.1   0.0
     13.|-- eth2-6.core1.lon2.uk.as5580.net                0.0%     5   48.5  48.9  28.4  64.1  13.0
     14.|-- eth1-2.edge1.nyc4.us.as5580.net                0.0%     5  100.2 127.5 100.2 203.1  42.8
     15.|-- 78.152.57.111                                 20.0%     5  193.4 191.5 183.1 203.8   9.3
     16.|-- 10ge-1-3-0.01-02.er1.buf1.colocrossing.com    40.0%     5  238.4 243.5 238.4 252.1   7.5
     17.|-- 10ge-2.02-c50.buf1.colocrossing.com           60.0%     5  175.7 318.0 175.7 460.2 201.2
     18.|-- 198.46.142.3                                  20.0%     5  314.8 271.4 171.9 359.8  83.0
  • Just an FYI - I don't see 198.46.140.0/22 announced over Telia. Telia London is passing traffic via Atrato and Level 3 is passing it via XO.

  • @MarkTurner said:
    Just an FYI - I don't see 198.46.140.0/22 announced over Telia. Telia London is passing traffic via Atrato and Level 3 is passing it via XO.

    CC Buffalo only has Atrato ATM, IIRC.

  • @serverian - they also have XO at a minimum.

  • @MarkTurner said:
    serverian - they also have XO at a minimum.

    Probably for failure, yeah. I have not seen any other route than Atrato for the last few months, though.

  • jbilohjbiloh Administrator, Veteran

    serverian said: Probably for failure, yeah. I have not seen any other route than Atrato for the last few months, though.

    That's not true. If you look at routes you'll see about 40% of traffic flows over to XO right now. About 20% over Zayo and then the balance over Atrato.

  • udkudk Member

    Latency (from virgin media UK) has greatly improved now

  • jbilohjbiloh Administrator, Veteran

    @udk said:
    Latency (from virgin media UK) has greatly improved now

    Should be fixed now, thanks for pointing this out to us.

    Thanked by 1FrankZ
  • Much better now cheers, 110ms.

  • jbiloh said: Should be fixed now, thanks for pointing this out to us.

    Hibernia had issues?

  • DalekOfSkaro said: Hibernia had issues?

    You should be surprised if they do NOT have issues.

  • said: Using BlueVM's test IP I get 297ms, but to Chicago I get 117ms...

    Maybe I am missing something but the longest round trip I see from your traceroute is 118 ms ....

  • concerto49 said: You should be surprised if they do NOT have issues.

    Hahahahaha! They had their blips.. But getting better nonetheless.

  • Closed at the request of the thread starter.

This discussion has been closed.