DrServer vps issue ?

ndlong75

do you guys have any information about vps of Drserver?
i could not connect to my vps.
suppose that they have maintenance service, i was trying to find any related infos but found nothing.

kkrajk

ping... traceroute...etc etc pls

ndlong75

PING 208.82.96.37 (208.82.96.37) 56(84) bytes of data.
From 208.68.208.110 icmp_seq=2 Destination Host Unreachable
From 208.68.208.110 icmp_seq=3 Destination Host Unreachable
From 208.68.208.110 icmp_seq=4 Destination Host Unreachable
From 208.68.208.110 icmp_seq=5 Destination Host Unreachable
From 208.68.208.110 icmp_seq=6 Destination Host Unreachable
From 208.68.208.110 icmp_seq=7 Destination Host Unreachable
^C
--- 208.82.96.37 ping statistics ---
10 packets transmitted, 0 received, +6 errors, 100% packet loss, time 9004ms
pipe 4
root@lova:~# traceroute 208.82.96.37
traceroute to 208.82.96.37 (208.82.96.37), 30 hops max, 60 byte packets
 1  v702.sioru.com (107.182.184.3)  0.061 ms  0.018 ms  0.016 ms
 2  66.63.173.57.static.quadranet.com (66.63.173.57)  0.860 ms  0.857 ms  0.895 ms
 3  colo-lax3.as29761.net (96.44.180.17)  0.576 ms  0.475 ms  0.464 ms
 4  any2ix.coresite.com (206.72.210.122)  0.343 ms  0.275 ms  0.293 ms
 5  10ge1-2.core1.den1.he.net (72.52.92.37)  26.820 ms  25.625 ms  26.815 ms
 6  10ge2-5.core1.msp1.he.net (184.105.222.42)  52.620 ms 10ge4-3.core1.chi1.he.net (184.105.213.85)  50.502 ms  63.601 ms
 7  100ge7-1.core1.chi1.he.net (184.105.223.177)  53.759 ms  53.507 ms 10ge1-4.core1.chi1.he.net (184.105.222.117)  53.631 ms
 8  78.152.59.27 (78.152.59.27)  53.978 ms ge1.aggr1.eqix.ord.serveraxis.net (208.68.208.110)  51.163 ms  50.228 ms
 9  * ge1.aggr1.eqix.ord.serveraxis.net (208.68.208.110)  51.137 ms *
10  ge1.aggr1.eqix.ord.serveraxis.net (208.68.208.110)  2964.602 ms !H  2964.434 ms !H  2126.408 ms !H
root@lova:~#

drserver

Hi,

Thank you for opening this thread. You should get email by now to notify you about current problem.

Here is what happened:

Storage array suffered disk loss (metadata corruption of 0.03 %) and all VMs entered into read only mode.

Currently we are rebuilding array, It will take some time.

Expected realistic downtime 12-14 hours.

If you cannot wait that time we can provide full refund upon request.

We will also try to use this downtime to add 2 ssd drives into array so after this fix service should be ssd cached.

I am deeply sorry for all inconvenience that we have caused.

Thank you

ndlong75

hi drserver,
for me it is just fine, no problem.
but i could not find infos on the drserver.net.

Thanks

drserver

Update about the current issues can be found here https://drserver.net/drbill/

drserver

Current status:

[==>..................] resync = 11.6% (340955264/2916644352) finish=584.4min speed=73444K/sec

Amitz

I feel with you, RAID array rebuilds are painful!

mike0000

I saw my box go read-only earlier and wondered what was up. Glad to see you're on it, and am excited about the SSD caching.. disk i/o has been rough at times. Lots of recent signups and everyone loading up their data = sloooow.

drserver

I am really sorry guys but we can only wait. After this we will rebuild meta data and all should be ok.

Thank you for your patience and once again i am deeply sorry for the issue we have caused.

Once again if anyone wish refund we will do refund in full amount.

Thank you all for understanding.

mycloud

@drserver said:
Current status:

[==>..................] resync = 11.6% (340955264/2916644352) finish=584.4min speed=73444K/sec

Keep update, please!

drserver

Hi,

Resync is done, now we are rebuilding metadata

drserver

Metadata restored,

VMs are started to boot up.
IO will be slow first few hours, there may be sporadic reboots. We was little bit faster than our provider so another one reboot will be required when ssds are inserted into server.