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VirtuaClub VPS having issues???
Recently i think during May Virtuaclub (https://www.virtuaclub.com) entered the business and offered free for life beta accounts before the official launch to test the environment. I managed to get one, was working nicely. But at the beginning of august they announced big migration, with several options to do it. i opened ticke, everything went ok, it got delayed and now i dont even get reply for support ticket. Im unable to manage vos, i see the plan but no manage options.
Anyone having account with them and runnig? Are they still in business?
Comments
Hello @nitram11
Could you please PM me your Ticket ID please?
Thanks!
Just to follow up on the migration.
We have had issues migrating to a new cloud platform. We have been testing alternatives and picking customers are random to test those alternatives. We know we haven't been the best at replying to tickets to update people. But in reality we don't have an update on the new cloud platform so there is nothing new to say.
Ask for money back. This is unacceptable!
I know you're not complaining but honestly, if you get something free, you have absolutely no right to complain
I am still waiting for a ticket reply.
Same here.
@ChrisMiller I've made a ticket about this 5 days ago, #677481
Support that cares, i am waiting since 31/08/2014 its about free stuff but 20 Days and no response?
Mine still fine here, using as a DNS server.