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KVM HDD Problem

NeoonNeoon Community Contributor, Veteran
edited August 2014 in Help

Hey,

A KVM from mine were shutting itself offline, i found this in the syslog:

http://pastebin.com/qfPVUVLN

Well, its a Cloudbased KVM with attached Storage etc..

When i read that correctly the KVM could not write anything? The disk was not full

Comments

  • NeoonNeoon Community Contributor, Veteran
    edited September 2014

    Could anyone help? it happend again:

    http://pastebin.com/Xb3bcScT

    http://pastebin.com/6g6jPHpD

    The Provider still dont want to help and says its not there fault

  • rds100rds100 Member

    To me it looks like their SAN or whatever they are using for storage is broken.

  • astraliensastraliens Member

    it's better to ask your host support

  • NeoonNeoon Community Contributor, Veteran

    @astralien the answer from today was: We dont have any issues.

    The last answer: Its a umanaged KVM and its not our fault and you have to care about that.

  • GoodHostingGoodHosting Member

    Definitely a host error.

  • comXyzcomXyz Member

    Provider: it's unmanaged, all our hardware is unmanaged. Use it at your own risk

  • NeoonNeoon Community Contributor, Veteran
    edited September 2014

    They just responded and said its Local Storage not a SAN (so just some HDD's in the Hostsystem) and i am the only one so they can't do anything. Thanks @Filemedia

    And they sold it as Cloud and its just Local Storage so basically a fake cloud like DO.

  • khuongcomputerkhuongcomputer Member

    Tell them that the VPS is unmanaged but the problem is with hardware so it's their job to fix it. If they insist it's your job then tell them to send you the server so you can take a look at it. LOL "cloud".

  • comXyzcomXyz Member

    @Infinity580 said:
    They just responded and said its Local Storage not a SAN (so just some HDD's in the Hostsystem) and i am the only one so they can't do anything. Thanks Filemedia

    And they sold it as Cloud and its just Local Storage so basically a fake cloud like DO.

    Maybe it's cloud in their dictionary, or what you bought wasn't cloud. If I were @Filemedia, I could charge you $$$$ because you made the unmanaged HDDs crashed, and tried to turn them into managed HDDs

  • rds100rds100 Member

    Since it's "clould", i.e. hourly billing you can just spin up another instance and hope it lands on a different server.

  • NeoonNeoon Community Contributor, Veteran
    edited September 2014

    Its just amazing, they asked me to proof that its not my fault, i asked them what proof exept logs? its a VM/KVM. So i send them something the reply was, was i dont cooperate with them? WUT

    After that they said: we offer you a refund that isnt it worth. What do you expect? Selling KVM and no Support? oh man.

    I took my refund and ran away :(

  • comXyzcomXyz Member

    No proof that it's not your fault, so it's your fault bro :))

  • ZweiTigerZweiTiger Member

    @Infinity580 said:
    Its just amazing, they asked me to proof that its not my fault, i asked them what proof exept logs? its a VM/KVM. So i send them something the reply was, was i dont cooperate with them? WUT

    After that they said: we offer you a refund that isnt it worth. What do you expect? Selling KVM and no Support? oh man.

    I took my refund and ran away :(

    Install kernelcare please. The trial version. I got the same problem. I realized kernel crash. Who know.. but kernelcare fixed it. and now got 30+ day uptime.

    But as i see IO errors. Dont know but.. try it. We shall see

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