All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
My review for VMBox.co (8 months)
Heya guys, first time poster.
Anyway, straight to the topic! I've been with VMBox since last December, so, here goes my overall feedback!
Since you all love benchmarks (NL location)...
wget freevps.us/downloads/bench.sh -O - -o /dev/null|bash CPU model : Intel(R) Xeon(R) CPU E5-2620 v2 @ 2.10GHz Number of cores : 4 CPU frequency : 2099.998 MHz Total amount of ram : 3096 MB Total amount of swap : 0 MB System uptime : 149 days, 23:42, Download speed from CacheFly: 32.1MB/s Download speed from Coloat, Atlanta GA: 16.2MB/s Download speed from Softlayer, Dallas, TX: 17.0MB/s Download speed from Linode, Tokyo, JP: 5.33MB/s Download speed from i3d.net, Rotterdam, NL: 11.4MB/s Download speed from Leaseweb, Haarlem, NL: 81.9MB/s Download speed from Softlayer, Singapore: 7.90MB/s Download speed from Softlayer, Seattle, WA: 13.7MB/s Download speed from Softlayer, San Jose, CA: 12.8MB/s Download speed from Softlayer, Washington, DC: 24.7MB/s I/O speed : 80.4 MB/s
I'm on a 3GB server (as you can see), with 4 cores at 2.1GHz. My average loads are... average: 0.58/0.31/0.17 (according to SolusVM, showing 9 months statistics), but this is a central server, and during certain routines it spikes (easily seen with 1-min load being 3.4x above 15-min), so making sure there's no slowdown (or worse, shutdown) was the main reason for the number of cores that remain idle most of the time.
Which is why I'm happy that I've only had 'issues' once, 149 days ago as the benchmark shows! It was when a vulnerability was detected in SolusVM if I'm not mistaken, so they had to restart all VPSes to apply the fix. Happy with it, I'd rather have some minor hassle making sure everything reconnected just fine than have a much bigger hassle explaining how all data was compromised because the fix was delayed.
The other issues I had were days after the setup, in which my VM crashed. Since nothing along those lines has happened again (apart from the vulnerability patch, but that's different), I assume it was an isolated incident.
Regarding support, here's ticket response time for all tickets I've opened so far (only taking into account first reply), with oldest coming first:
Topic: Requesting Debian 7 64-bit (they only had Debian 6) Time: 8 hours and 50 minutes Action: None, Debian 7 too unstable to be made available at the time
Topic: Someone DDoSing from my node Time: 0 hours and 7 minutes Action: Abusing VM suspended, network back to normal
Topic: Requesting Terms of Service clarification Time: 0 hours and 10 minutes Action: Clarified
Topic: Server crashed Time: 0 hours and 0 minutes (yup, same-minute reply) Action: Situation explained, server back to normal a few minutes later
Topic: Requesting Wildcard SSL Certificate Time: 7 hours and 13 minutes Action: Request additional information (my fault, didn't read guidelines)
For the last ticket, I'd imagine it had to be escalated or something, or things had to be checked. So, basically, for all "high priority" requests I had a response time of 7 minutes or less. I think that's a 10/10 for support?
I'm pretty happy with the service: they're right at the top of my LEB providers list, and righteously so. I can only recommend them.
10/10 - Flawless, no complaints
Comments
Are you same guy who runs felhound hosting? just wondering
Yup I am.
(To anyone else reading: our hosting really isn't directed towards VPSes or dedis, or anything of the sort, we're [as you can find on our website] directed towards GHost++ hosting, which is basically a bot to host Warcraft III games.)
Thanks, really helpful for my future consideration.
Thanks for the review! Let us know if you need anything.
Its always pleasant to hear a good review