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You are likely copying the line break character. Paste the password on a text editor and see.
That would be relieving. Just checked and that is not the case.
Another customer with similar issues. These images were just linked on IRC.
Considering that around 95% of the providers around here email VPS auth details automatically once payment is realized, I certainly would't think "bashing" the provider is a sin. It's not as if he ordered a dedicated server. And when you keep advertising all the time that you're a top provider, like CVPS does, one certainly expects an automatic provisioning of VPS service. IMO, failure to rectify such a serious issue (non provisioning) does justify a critical review.
If the ticket is genuine, what does it matter whether he's a new member or an old timer? There's nothing fishy about it, unless you're insinuating that he cooked up the ticket images.
What does it have to do with anything he mentioned?
He didnt. He updated a single thread with more information. Is it against the Code of provider ethics or something to do that?
He did. Sometimes "threatening" to nullify the contract due to failure to provide goods is the only way to get the provider to solve a problem. There's a big line between threatening a chargeback, and actually going through with the thing. Who cares whether his justified angst hurt the feelings of the support personnel?
Since three quarters of providers around here offer services which cost "peanuts", and still provide excellent service (Eg: Iniz, Ramnode, Crissic, BandwagonHost, Cloudshards to mention a few I'm currently with), justified support is expected. He wasn't asking them to install a panel or some stupid n00b question.
His service wasnt provisioned as it should've been, and if that doesnt justify a timely support response, I don't know what does.
You buy shit and you get shit, stop complaining
someone still has to put it on your plate :P
Sorry, didn't mean to complain. When did it become acceptable to not deliver paid-for products?
Can't say I'm terribly surprised. I've had an even worse experience with them recently. My VPS has been down since Aug 5th and apparently they somehow nuked my data in the process.