iCloud not receiving emails from cPanel emails

n1kko

I have tried several email accounts and iCloud will not receive any. If I send from hotmail or gmail works fine.

I have SPF & DKIM set all correct and have checked mx records etc etc and my mail is clean. Anyone else had this issue?

sleddog

Check to see if your IP is listed here:

https://support.proofpoint.com/dnsbl-lookup.cgi

Apple uses this RBL service for there free mail.

jar

With the obvious spam that I get at iCloud every couple days I'm of the opinion that they are the least restrictive out of common big name e-mail providers as of the last month or two. Have you verified your DKIM is correct?

Send an e-mail to this address and see what results you get: [email protected]

n1kko

@sleddog said:
Check to see if your IP is listed here:

https://support.proofpoint.com/dnsbl-lookup.cgi

Apple uses this RBL service for there free mail.

IP is clean and not listed

n1kko

> @Jar said:
> With the obvious spam that I get at iCloud every couple days I'm of the opinion that they are the least restrictive out of common big name e-mail providers as of the last month or two. Have you verified your DKIM is correct?
>
> Send an e-mail to this address and see what results you get: [email protected]

This is my result

<pre>==========================================================
Summary of Results
==========================================================
SPF check: pass
DomainKeys check: neutral
DKIM check: pass
Sender-ID check: pass
SpamAssassin check: ham

==========================================================
Details:
==========================================================

HELO hostname: domain.co.uk
Source IP: ***.***.***.***
mail-from: mydomain.co.uk

----------------------------------------------------------
SPF check details:
----------------------------------------------------------
Result: pass
ID(s) verified: [email protected]
DNS record(s):
mydomain.co.uk. SPF (no records)
mydomain.co.uk. 3600 IN TXT "v=spf1 +a +mx +ip4:***.***.***.***~all"
mydomain.co.uk. 3600 IN A ***.***.***.***

----------------------------------------------------------
DomainKeys check details:
----------------------------------------------------------
Result: neutral (message not signed)
ID(s) verified: [email protected]
DNS record(s):

----------------------------------------------------------
DKIM check details:
----------------------------------------------------------
Result: pass (matches From: [email protected])
ID(s) verified: header.d=mydomain.co.uk
Canonicalized Headers:
message-id:<[email protected]>'0D''0A'
subject:(no'20'subject)'0D''0A'
to:[email protected]'0D''0A'
from:[email protected]'0D''0A'
date:Thu,'20'19'20'Jun'20'2014'20'09:52:26'20'+0100'0D''0A'
mime-version:1.0'0D''0A'
dkim-signature:v=1;'20'a=rsa-sha256;'20'q=dns/txt;'20'c=relaxed/relaxed;'20'd=mydomain.co.uk;'20's=default;'20'h=Message-ID:Subject:To:From:Date:MIME-Version;'20'bh=47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=;'20'b=;

Canonicalized Body:

DNS record(s):
default._domainkey.mydomain.co.uk. 3600 IN TXT "v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQC3yo3podaIkRYIAtgNcgePv+eK4+d++XjgtU3vYC5T5jz8/CFWy/8aon/r6EShtQH4hrSNaqXA+5/bq9ZfcTHvBtrt8gCXEgpbQ7DPcVYIo99A/JMal7RlFJ5jDCcNpy3S+G3Rvz+QbW5OOGDR450HWzZoBRQqNL7y*********QIDAQAB;"

Public key used for verification: default._domainkey.mydomain.co.uk (1024 bits)

NOTE: DKIM checking has been performed based on the latest DKIM specs
(RFC 4871 or draft-ietf-dkim-base-10) and verification may fail for
older versions. If you are using Port25's PowerMTA, you need to use
version 3.2r11 or later to get a compatible version of DKIM.

----------------------------------------------------------
Sender-ID check details:
----------------------------------------------------------
Result: pass
ID(s) verified: [email protected]
DNS record(s):
mydomain.co.uk. SPF (no records)
mydomain.co.uk. 3600 IN TXT "v=spf1 +a +mx +ip4:***.***.***.*** ~all"
mydomain.co.uk. 3600 IN A ***.***.***.***

----------------------------------------------------------
SpamAssassin check details:
----------------------------------------------------------
SpamAssassin v3.3.1 (2010-03-16)

Result: ham (-2.6 points, 5.0 required)

pts rule name description
---- ---------------------- --------------------------------------------------
0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked.
See
http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block
for more information.
[URIs: mydomain.co.uk]
-0.7 RP_MATCHES_RCVD Envelope sender domain matches handover relay domain
-1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
[score: 0.0000]
-0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's
domain
0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid
-0.1 DKIM_VALID Message has at least one valid DKIM or DK signature
0.0 TVD_SPACE_RATIO TVD_SPACE_RATIO</pre>

sleddog

Tail your mail log while sending a message to @icloud to see what the response is.

J1021

sleddog said: Apple uses this RBL service for there free mail.

Apple have different tiers for email?

iCloud email is a bit iffy at times for me. Emails sometimes disappear and don't always show up on all devices.

n1kko

This is from var/log/exim_mainlog after sending the email to icloud

2014-06-20 07:45:36 cwd=/etc/csf 4 args: /usr/sbin/sendmail -f [email protected] -t
2014-06-20 07:45:36 1WxsZs-0003BB-LF <= [email protected] U=root P=local S=691 T="lfd on server1.mydomain.co.uk: SSH login alert for user root from 123.123.123.123 (GB/United Kingdom" for [email protected]
2014-06-20 07:45:36 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1WxsZs-0003BB-LF
2014-06-20 07:45:37 1WxsZs-0003BB-LF => hello  R=virtual_user T=virtual_userdelivery
2014-06-20 07:45:37 1WxsZs-0003BB-LF Completed
2014-06-20 07:46:05 SMTP connection from [123.123.123.123]:49235 (TCP/IP connection count = 1)
2014-06-20 07:46:06 1WxsaL-0003CB-QF <= [email protected] H=cpc3-grim17-2-0-cust106.12-3.cable.virginm.net ([192.168.0.9]) [123.123.123.123]:49235 P=esmtpsa X=TLSv1:AES128-SHA:128 A=dovecot_plain:[email protected] S=668 [email protected] T="test" for [email protected]
2014-06-20 07:46:06 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1WxsaL-0003CB-QF
2014-06-20 07:46:06 1WxsaL-0003CB-QF SMTP connection outbound 1403246766 1WxsaL-0003CB-QF mydomain.co.uk [email protected]
2014-06-20 07:46:08 1WxsaL-0003CB-QF => [email protected] R=dkim_lookuphost T=dkim_remote_smtp H=mx6.icloud.com.akadns.net [17.172.34.71] C="250 2.5.0 Ok, envelope id [email protected]"
2014-06-20 07:46:08 1WxsaL-0003CB-QF Completed
2014-06-20 07:46:16 cwd=/etc/csf 2 args: /usr/sbin/exim -bpc

sleddog

So icloud accepted it. From there it would've been delivered to your inbox, or your spam folder, or silently discarded...

n1kko

Not in inbox or junk folder. Guess icloud just deleted it. Very strange

jh

I used iCloud and it's the same with emails from my mother. Called Apple and they were unhelpful. TL;DR if you're going to use iCloud, have a backup mailbox.