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Surprise! After 70+ days, enotch answered my ticket!

huluwahuluwa Member
edited May 2012 in General

Yes, 70+ days later.... They said they sent data to me, but nothing, double checked inbox and junk.
They null routed by Cogent(?) 3 months ago, all services were down including their main website.
image

Imgur

Comments

  • SpencerSpencer Member

    At least he apologized!

  • DamianDamian Member

    Thanks, Andy Martinez!

  • yomeroyomero Member

    Any apology isn't enough for this crap ¬¬

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    Did you at least get the email?

  • beardbeard Member

    When their road got bumpy about a year ago, I cut and ran from eNotch without looking back

  • huluwahuluwa Member

    @Francisco said: Did you at least get the email?

    ye, i thought they all ran out.

  • eva2000eva2000 Veteran

    wow 70 days late!

    funny it only goes one way...

    from tech support end, i made a several page long reply providing solution to a customer only for the customer to reply 3 months later saying it worked LOL

  • jarjar Patron Provider, Top Host, Veteran

    Come on, we've all seen a ticket and thought "Meh, maybe after my vacation." ;)

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