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2host.com Down
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2host.com Down

Hello anyone else facing downtime my vps is down for 2 days they say they are looking into the problem also their website is also down.Anybody have any idea what is going on with them?

Comments

  • Site is up for me...

  • 2host?! from my experience back to 2011 their node was unstable at all, all the time.

  • arif75arif75 Member
    edited February 2014

    i guess weve been scammed or what? last night, I just paid for a VPS from 2host, and they should provide with instant setup. But they didnt, my vps is pending and then i open ticket asking why, and they just told me that they are looking at the issues and wait for their update. But still no update after 5 hours, its still ok for me..but then when i seen this it got me weird, last night the site was good for me too. But then now the site is down after a few ticket opened.

  • perennateperennate Member, Host Rep
    edited February 2014

    Mine's still up.

    Five hours isn't a very long time (for no response to ticket about new provisioning; two days downtime is pretty bad).

  • Yea thats why im saying waiting 5 hours is still ok, but the site down? just immediately after a few support ticket? and its only me while everyone else is ok with the site..what is going on?

  • instatechinstatech Member
    edited February 2014

    @arif75 said:
    i guess weve been scammed or what? last night, I just paid for a VPS from 2host, and they should provide with instant setup. But they didnt, my vps is pending and then i open ticket asking why, and they just told me that they are looking at the issues and wait for their update. But still no update after 5 hours, its still ok for me..but then when i seen this it got me weird, last night the site was good for me too. But then now the site is down after a few ticket opened.

    You are scammed they their vps is of no use.I guarantee it 100%.My vps is down for 4 days and they are not replying to my tickets.Know i don't want to deal them screw them.

  • arif75arif75 Member
    edited February 2014

    yea, still not getting any respond from them. but any chance, is there a way i can still get a refund? i pay via paypal, its the first time happened to me..ughh, why they even exist

    update : ok after 21 hours they have respond, saying that the vps is soldout and will give a refund. glad to hear that at least, but sure not willing to try subscribing with them in the future

  • perennateperennate Member, Host Rep
    edited February 2014

    @arif75 said:
    yea, still not getting any respond from them. but any chance, is there a way i can still get a refund? i pay via paypal, its the first time happened to me..ughh, why they even exist

    update : ok after 21 hours they have respond, saying that the vps is soldout and will give a refund. glad to hear that at least, but sure not willing to try subscribing with them in the future

    21 hours is not really that long. I don't see anything wrong with giving a refund if you're sold out. They may have gotten several orders at the same time or just forgot to update the cart.

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