OVH Server Renewal Issue – Only Option Is to Cancel the Service

nszerver

Hi everyone,

I recently purchased a dedicated server from OVH. I currently have 8 dedicated servers and 1 VPS with them, and I have never experienced this issue before.

I wanted to renew the service, but for this particular server, I cannot find any option to extend or renew it. The only available option seems to be to cancel the service.

The information displayed in the control panel is:

Commitment date: 12 September 2026

Next payment date: 12 September 2026

This issue affects only one of my servers. I can manage my other servers normally.

Does anyone know why this might happen? Will the server automatically expire and be terminated if I cannot renew it, or will OVH continue providing the service without charging me?

I would appreciate any advice or information from other OVH customers who have experienced something similar.

Thanks in advance!

rpqu

It's OVHer

Nekopara

open a ticket with OVH

mrerenk

They genuinely need to rework on their payment system. It might be the worst one out there

Levi

Lmao . Contact ovh support. Most likely server is marked eol and will be decommed on contract end.