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In this Discussion

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Do you allow changing from Individual to business accounts ? If yes, how difficult is the change ?

highlightingshighlightings Member
edited 5:23PM in Help

Say a user starts with an individual account. Later he decides to make it a business and has a legal business name. Now the invoices should have the business name in them.

Generally it should be as simple as editing the "Business Name" field of the user's billing information. And all providers allowed this change to be made by user directly.

But now I have an issue with a provider here, that just does not allow me to update this detail. Even after a lengthy ticket ..

Question to all hosting companies. What are the potential reasons for not allowing this ?

Do you allow changing from individual account to business account ?
  1. Yes, User can self edit to include his business name2 votes
    1. Yes, but user has to raise a ticket to add the business name
      50.00%
    2. No, we don't allow converting.
      50.00%

Comments

  • ObelousObelous Member
    edited 5:27PM

    I wouldn't, sounds like it could make some legal things difficult (e.g. the one who entered the contract(s) was the individual, not the legal entity)

    Make a business account and transfer the services.

  • buggedoutbuggedout Member

    I don't care tbh.... Each provider has their own policies in place !! If providers allows changing it, change it. If not create a new business account what's the issue??

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