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Delux Host (vps goes offline and low quality of service)
I would like to share my experience with DeluxHost so that other potential customers know what happened in my case.
On Wednesday, August 5, 2026, I purchased a VPS D1 from DeluxHost. The order details are:
Service: VPS D1
Order #: 19277
Invoice #: 0508-5362-2026
Invoice Date: Wednesday, August 5, 2026
Payment Date: Wednesday, August 5, 2026
Invoice Status: Paid
After the payment was completed, the VPS was provisioned and worked normally. Everything seemed fine at first, and I expected the service to continue operating as advertised.
Unfortunately, the server remained operational for exactly 24 hours.
After that, the VPS suddenly went offline. It was no longer accessible, and every attempt to power it back on failed. The server simply would not start again.
I immediately contacted DeluxHost's technical support to report the issue and request assistance. However, despite waiting for a response, I received no meaningful help. At the time of writing, the VPS remains unusable, and I have not received a solution that restores the service.
This experience has been extremely disappointing. When purchasing a VPS, customers reasonably expect the service to remain available for more than a single day. Unexpected failures can happen with any provider, but the real test of a hosting company is how quickly and effectively it responds when problems occur.
In my case, I paid for a VPS that functioned for only one day before becoming completely unusable. A server that cannot be started and a lack of timely technical support make the service impossible to rely on for any serious project.
I hope DeluxHost investigates this issue, restores the service, or provides an appropriate resolution. Until then, I cannot recommend this provider based on my personal experience.
Timeline
August 5, 2026: Purchased VPS D1 and paid Invoice #0508-5362-2026.
Server activated: Working normally after deployment.
Approximately 24 hours later: VPS unexpectedly shut down.
Current status: The VPS cannot be powered on, and the service remains unavailable.
Comments
That has to be the quickest MJJ drama ever. Perhaps next time open the thread on LET before you even buy the VPS.
Sigh, despite there's AI which could spoonfed any knowledge about the host