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AWS: Inaccurate Estimated Billing Data – $1.7 billion

Someone on reddit and hackernews shared this.

what they said on hackernews:

URL already posted: https://health.aws.amazon.com/health/status

I've got an estimated bill for $1.7 BILLION over this month. Normal usage is < $5.

Obvs have created an urgent AWS support ticket. Anyone else seeing something like this?

Update: Reddit link: https://www.reddit.com/r/aws/comments/1uyuaw7/help_my_bill_s...

what they said on reddit:

HELP! My bill skyrocketed from around 5 cents per month to 2.5 billion USD!!!!

As per title, today I received a bunch of billing alerts in my email because I went over my max threshold of 100 usd.

AWS says I owe them about 2.5 billion dollars so far and it's only the 17th of the month. I have only one s3 bucket that hasn't been touched since 2023 and is not public, and I am not even using ecr at all, I have no registry on any region that I am aware of. I tried opening a support ticket but nothing so far.

What should I do? Is there any way to escalate this urgently?

What do you guys think of the whole situation? Its a good starting plot to a horror story in my opinion.

Comments

  • @Mainfrezzer said:
    one does not simply use aws

    or azure or gcp

    GCP has problems where a billion dollar company (Railway) got their accounts banned somehow and they have just as many horror stories.

    And Azure is well.... Azure. The only way that it makes sense perhaps is by the microsoft package in corporate perhaps but I have heard some really insane stories regarding Azure as well.

  • emghemgh Member, Megathread Squad

    let after the 328th company involucrated overnight: ALL IS FINE AND REMEMBER THAT LARGE COMPANIES ARE NOT BETTER, A COMPANY BEING LARGE MEANS NOTHING

    let when aws has one bug: I WOULD NEVER EVER USE AWS THIS IS ABSURD AND CAN NOT BE TOLERATED

    Thanked by 1LEBUserJoe
  • @emgh said:
    let after the 328th company involucrated overnight: ALL IS FINE AND REMEMBER THAT LARGE COMPANIES ARE NOT BETTER, A COMPANY BEING LARGE MEANS NOTHING

    let when aws has one bug: I WOULD NEVER EVER USE AWS THIS IS ABSURD AND CAN NOT BE TOLERATED

    To be honest, you are paying a premium for AWS to not have bugs.

    Breaking news: a trillion dollar company has more scrutiny than a LET host.

  • emghemgh Member, Megathread Squad

    @whynotlearn said:

    @emgh said:
    let after the 328th company involucrated overnight: ALL IS FINE AND REMEMBER THAT LARGE COMPANIES ARE NOT BETTER, A COMPANY BEING LARGE MEANS NOTHING

    let when aws has one bug: I WOULD NEVER EVER USE AWS THIS IS ABSURD AND CAN NOT BE TOLERATED

    To be honest, you are paying a premium for AWS to not have bugs.

    please show me a single quote of any large AWS client who has ever said that they're using AWS due to there being 0 bugs ever

    Thanked by 1stable_genius
  • stable_geniusstable_genius Member
    edited 3:52PM

    Signing highly asymmetric deals is a gamble, the stakes are inherently very unbalanced, the house always wins.

    That guy gambled and lost, should have known better.

  • whynotlearnwhynotlearn Member
    edited 3:55PM

    @emgh said:

    @whynotlearn said:

    @emgh said:
    let after the 328th company involucrated overnight: ALL IS FINE AND REMEMBER THAT LARGE COMPANIES ARE NOT BETTER, A COMPANY BEING LARGE MEANS NOTHING

    let when aws has one bug: I WOULD NEVER EVER USE AWS THIS IS ABSURD AND CAN NOT BE TOLERATED

    To be honest, you are paying a premium for AWS to not have bugs.

    please show me a single quote of any large AWS client who has ever said that they're using AWS due to there being 0 bugs ever

    I am not saying 0 bugs like in insensitive bugs but rather critical bugs.

    yes people are using AWS because they don't want critical bugs in billing or uptime or whatever because they think that AWS has figured it out after years of their existence.

    There is a difference between a small bug and a rather large bug that is in billing.

    If AWS is able to charge an eggregious premium over other providers. There are things that AWS has which others dont. People know AWS and trust it more than everything else. Businesses know about AWS and trust it more, and the reason that they trust AWS is because large companies use it so surely it must be good, reliable in everything whether in terms of uptime, account issues/customer support, billing etc. so when billing has a issue so big, yes it puts some questions in place.

  • stable_geniusstable_genius Member
    edited 4:00PM

    @whynotlearn said:
    If AWS is able to charge an eggregious premium over other providers. There are things that AWS has which others dont. People know AWS and trust it more than everything else. Businesses know about AWS and trust it more, and the reason that they trust AWS is because large companies use it so surely it must be good, reliable in everything whether in terms of uptime, account issues/customer support, billing etc. so when billing has a issue so big, yes it puts some questions in place.

    No bugs huh?

    How about a..

    1.7 BILLION DOLLA BUG

    Is that enough of a bug for ya?

    Or is that a FEATURE, not a bug?

    Thanked by 1whynotlearn
  • rpqurpqu Member
    edited 4:05PM

    LOL LMAO
    must be using bucket on cursed zones

  • tentortentor Member, Host Rep

    Did they attempt to charge this sum from a credit card? Would be a funny notification from the bank

  • NekoparaNekopara Member

    good luck paying that back :D

  • dbadudedbadude Member

    nice chicken you should have had for that money!

  • @emgh said:
    let after the 328th company involucrated overnight: ALL IS FINE AND REMEMBER THAT LARGE COMPANIES ARE NOT BETTER, A COMPANY BEING LARGE MEANS NOTHING

    let when aws has one bug: I WOULD NEVER EVER USE AWS THIS IS ABSURD AND CAN NOT BE TOLERATED

    Aws has a history of billing issues and if people didn't go public and got the virality with it, I doubt they would have been resolved.

    I cannot fathom why you ever would pick them with the many options you have

  • dbadudedbadude Member

    Their dashboard is made to make mistakes, similar like those daytrading dashboards.

  • jsgjsg Member, Resident Benchmarker

    Ooopsie

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