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LA only at the moment.
I'm unable to connect to the server. Could you please help me with this? I've been waiting for a whole day.
We recently experienced a temporary hardware issue on one of our LA nodes yesterday, which our datacenter team has since resolved. Your VPS should be back online and fully accessible now.
If you are still having trouble, please open a support ticket or PM me your VPS IP/ticket ID here, and I'll look into it for you immediately!
@SoftShellWeb do you support rDNS for IPv4 and IPv6 via your panel please?
Yes we support rDNS for IPv4
Any plans to add support for rDNS for IPv6?
Invoice #25990
Thanks
Invoice #26005
Thank you
Invoice #26011
Order #2091274002
Please, triple bandwidth, thanks!
Invoice # 26026
Invoice # 26036
Thanks
Tripled
Doubled
Doubled!
Tripled!
Doubled!
Tripled!
please triple Invoice #24472
thanks
Invoice #26114, please triple!
Thank you!
Doubled
Oh, sorry, in my previous comment I used a wrong Invoice ID (because copied the first one from the list
) For some reason thought Invoices table is in DESC order
Please triple Invoice #26112
thanks!
Order # 9338769049
Thanks
Trippppled!
Trippppppppled!
Invoice 26215
Invoice 26236
thanks
I'm paying full price for a standard plan (not a promo), and the hardware is completely useless.
The CPU sits at 28% load while completely idle.
With WireGuard running, the single core hits 100% load at just 30 Mbps.
The advertised 1 Gbps port is pure marketing. The heavily throttled CPU simply chokes on basic encryption and physically can't process packets any faster. If you need a VPS for tunnels or proxies, avoid this host. Don't waste your money.
Thank you for your feedback, and we sincerely apologize that your experience with our service did not meet expectations. The performance and CPU load issues you reported certainly do not reflect the standard of quality we aim to provide at SoftShellWeb. Our technical team is actively investigating the underlying host node to ensure everything is operating at full capacity.
As we always want to make things right for our users, your service has been canceled and a refund has already been processed.