SilicomNetwork.com Scam

forest

@angstrom said: Please don't post images that reveal buyer info and shipping address

It's almost as if even legitimate customers have a valid reason not to provide accurate personal information!

@silicomnet said: Dispute Fee of $8.00 USD + 3 month of free services. We don't want customers like you.

What should OP have done? If he was charged twice and told by you that you had only charged him once, should he have not disputed the second, ostensibly mistaken charge? What exactly constitutes customers "like him"?

silicomnet

@JosephF said:

@silicomnet said:

Dispute Fee of $8.00 USD

Interesting. I thought dispute fees were around $25.

The fee varies depending on the seller's reputation and the percentage of disputes.

silicomnet

@forest said:

@angstrom said: Please don't post images that reveal buyer info and shipping address

It's almost as if even legitimate customers have a valid reason not to provide accurate personal information!

@silicomnet said: Dispute Fee of $8.00 USD + 3 month of free services. We don't want customers like you.

What should OP have done? If he was charged twice and told by you that you had only charged him once, should he have not disputed the second, ostensibly mistaken charge? What exactly constitutes customers "like him"?

He only made one payment, filed a claim three months later, and received a refund. He wants to pay again. We will not accept him as a customer again.

forest

@silicomnet said:

@forest said:

@angstrom said: Please don't post images that reveal buyer info and shipping address

It's almost as if even legitimate customers have a valid reason not to provide accurate personal information!

@silicomnet said: Dispute Fee of $8.00 USD + 3 month of free services. We don't want customers like you.

What should OP have done? If he was charged twice and told by you that you had only charged him once, should he have not disputed the second, ostensibly mistaken charge? What exactly constitutes customers "like him"?

He only made one payment, filed a claim three months later, and received a refund. He wants to pay again. We will not accept him as a customer again.

Are you saying that he is lying about having been charged twice incorrectly? If so, why do you think he is lying (as opposed to there having been a mistake made somewhere)?

I get that it's frustrating to have someone initiate a chargeback both because it's costly and harms your standing with your payment provider, but isn't it possible that you both got screwed over by a mistake or misunderstanding?

JosephF

@forest said:

@silicomnet said:

@forest said:

@angstrom said: Please don't post images that reveal buyer info and shipping address

It's almost as if even legitimate customers have a valid reason not to provide accurate personal information!

@silicomnet said: Dispute Fee of $8.00 USD + 3 month of free services. We don't want customers like you.

What should OP have done? If he was charged twice and told by you that you had only charged him once, should he have not disputed the second, ostensibly mistaken charge? What exactly constitutes customers "like him"?

He only made one payment, filed a claim three months later, and received a refund. He wants to pay again. We will not accept him as a customer again.

Are you saying that he is lying about having been charged twice incorrectly? If so, why do you think he is lying (as opposed to there having been a mistake made somewhere)? It seems likely to me, given that he wants to pay again, that there was simply a mistake somewhere and he did what he thought was correct (contesting the second charge). I would have done that too if I saw a second charge. I think most people would.

I think it's commonly understood that if a customer issues a chargeback he burns the bridge to his provider.

forest

@JosephF said:

@forest said:

@silicomnet said:

@forest said:

@angstrom said: Please don't post images that reveal buyer info and shipping address

It's almost as if even legitimate customers have a valid reason not to provide accurate personal information!

@silicomnet said: Dispute Fee of $8.00 USD + 3 month of free services. We don't want customers like you.

What should OP have done? If he was charged twice and told by you that you had only charged him once, should he have not disputed the second, ostensibly mistaken charge? What exactly constitutes customers "like him"?

He only made one payment, filed a claim three months later, and received a refund. He wants to pay again. We will not accept him as a customer again.

Are you saying that he is lying about having been charged twice incorrectly? If so, why do you think he is lying (as opposed to there having been a mistake made somewhere)? It seems likely to me, given that he wants to pay again, that there was simply a mistake somewhere and he did what he thought was correct (contesting the second charge). I would have done that too if I saw a second charge. I think most people would.

I think it's commonly understood that if a customer issues a chargeback he burns the bridge to his provider.

Indeed, but in this case (if the customer is to be believed), he only disputed a second, erroneous phantom charge.

What would you have done in that situation if you paid for something but got billed twice, being told by the business you purchased from that they only charged you once? You wouldn't try to revert the second charge?

silicomnet

@forest said:

@silicomnet said:

@forest said:

@angstrom said: Please don't post images that reveal buyer info and shipping address

It's almost as if even legitimate customers have a valid reason not to provide accurate personal information!

@silicomnet said: Dispute Fee of $8.00 USD + 3 month of free services. We don't want customers like you.

What should OP have done? If he was charged twice and told by you that you had only charged him once, should he have not disputed the second, ostensibly mistaken charge? What exactly constitutes customers "like him"?

He only made one payment, filed a claim three months later, and received a refund. He wants to pay again. We will not accept him as a customer again.

Are you saying that he is lying about having been charged twice incorrectly? If so, why do you think he is lying (as opposed to there having been a mistake made somewhere)?

I get that it's frustrating to have someone initiate a chargeback both because it's costly and harms your standing with your payment provider, but isn't it possible that you both got screwed over by a mistake or misunderstanding?

Yes, he's lying. The only payment he disputed on PayPal was refunded three months later when he opened a dispute. Proof was attached. If he made a second payment, he should have opened a dispute and it would have been refunded immediately, but that didn't happen.

Why didn't he attach screenshots of both payments? He doesn't have them.

forest

@silicomnet said:

@forest said:

@silicomnet said:

@forest said:

@angstrom said: Please don't post images that reveal buyer info and shipping address

It's almost as if even legitimate customers have a valid reason not to provide accurate personal information!

@silicomnet said: Dispute Fee of $8.00 USD + 3 month of free services. We don't want customers like you.

What should OP have done? If he was charged twice and told by you that you had only charged him once, should he have not disputed the second, ostensibly mistaken charge? What exactly constitutes customers "like him"?

He only made one payment, filed a claim three months later, and received a refund. He wants to pay again. We will not accept him as a customer again.

Are you saying that he is lying about having been charged twice incorrectly? If so, why do you think he is lying (as opposed to there having been a mistake made somewhere)?

I get that it's frustrating to have someone initiate a chargeback both because it's costly and harms your standing with your payment provider, but isn't it possible that you both got screwed over by a mistake or misunderstanding?

Yes, he's lying. The only payment he disputed on PayPal was refunded three months later when he opened a dispute. Proof was attached. If he made a second payment, he should have opened a dispute and it would have been refunded immediately, but that didn't happen.

Why didn't he attach screenshots of both payments? He doesn't have them.

Fair enough.

@MetalDragon It would certainly help your case if you could attach a screenshot of both payments with minimal redactions, if you do actually have them.

JosephF

@forest said:

@JosephF said:

@forest said:

@silicomnet said:

@forest said:

@angstrom said: Please don't post images that reveal buyer info and shipping address

It's almost as if even legitimate customers have a valid reason not to provide accurate personal information!

@silicomnet said: Dispute Fee of $8.00 USD + 3 month of free services. We don't want customers like you.

What should OP have done? If he was charged twice and told by you that you had only charged him once, should he have not disputed the second, ostensibly mistaken charge? What exactly constitutes customers "like him"?

He only made one payment, filed a claim three months later, and received a refund. He wants to pay again. We will not accept him as a customer again.

Are you saying that he is lying about having been charged twice incorrectly? If so, why do you think he is lying (as opposed to there having been a mistake made somewhere)? It seems likely to me, given that he wants to pay again, that there was simply a mistake somewhere and he did what he thought was correct (contesting the second charge). I would have done that too if I saw a second charge. I think most people would.

I think it's commonly understood that if a customer issues a chargeback he burns the bridge to his provider.

Indeed, but in this case (if the customer is to be believed), he only disputed a second, erroneous phantom charge.

What would you have done in that situation if you paid for something but got billed twice, being told by the business you purchased from that they only charged you once? You wouldn't try to revert the second charge, thinking that doing so is harmless?

Obviously there's a big disconnect here because the customer is claiming there were two charges but the provider is claiming there was only one charge.

silicomnet

@JosephF said:

@forest said:

@JosephF said:

@forest said:

@silicomnet said:

@forest said:

@angstrom said: Please don't post images that reveal buyer info and shipping address

It's almost as if even legitimate customers have a valid reason not to provide accurate personal information!

@silicomnet said: Dispute Fee of $8.00 USD + 3 month of free services. We don't want customers like you.

What should OP have done? If he was charged twice and told by you that you had only charged him once, should he have not disputed the second, ostensibly mistaken charge? What exactly constitutes customers "like him"?

He only made one payment, filed a claim three months later, and received a refund. He wants to pay again. We will not accept him as a customer again.

Are you saying that he is lying about having been charged twice incorrectly? If so, why do you think he is lying (as opposed to there having been a mistake made somewhere)? It seems likely to me, given that he wants to pay again, that there was simply a mistake somewhere and he did what he thought was correct (contesting the second charge). I would have done that too if I saw a second charge. I think most people would.

I think it's commonly understood that if a customer issues a chargeback he burns the bridge to his provider.

Indeed, but in this case (if the customer is to be believed), he only disputed a second, erroneous phantom charge.

What would you have done in that situation if you paid for something but got billed twice, being told by the business you purchased from that they only charged you once? You wouldn't try to revert the second charge, thinking that doing so is harmless?

Obviously there's a big disconnect here because the customer is claiming there were two charges but the provider is claiming there was only one charge.

We have attached screenshots of the payment received (the user changed their name before opening a dispute on Paypal). LET does not allow me to publish personal data, but if required, I can send an administrator original order and how you changed your name and opened a dispute.

forest

@silicomnet said:

@JosephF said:

@forest said:

@JosephF said:

@forest said:

@silicomnet said:

@forest said:

@angstrom said: Please don't post images that reveal buyer info and shipping address

It's almost as if even legitimate customers have a valid reason not to provide accurate personal information!

@silicomnet said: Dispute Fee of $8.00 USD + 3 month of free services. We don't want customers like you.

What should OP have done? If he was charged twice and told by you that you had only charged him once, should he have not disputed the second, ostensibly mistaken charge? What exactly constitutes customers "like him"?

He only made one payment, filed a claim three months later, and received a refund. He wants to pay again. We will not accept him as a customer again.

Are you saying that he is lying about having been charged twice incorrectly? If so, why do you think he is lying (as opposed to there having been a mistake made somewhere)? It seems likely to me, given that he wants to pay again, that there was simply a mistake somewhere and he did what he thought was correct (contesting the second charge). I would have done that too if I saw a second charge. I think most people would.

I think it's commonly understood that if a customer issues a chargeback he burns the bridge to his provider.

Indeed, but in this case (if the customer is to be believed), he only disputed a second, erroneous phantom charge.

What would you have done in that situation if you paid for something but got billed twice, being told by the business you purchased from that they only charged you once? You wouldn't try to revert the second charge, thinking that doing so is harmless?

Obviously there's a big disconnect here because the customer is claiming there were two charges but the provider is claiming there was only one charge.

We have attached screenshots of the payment received (the user changed their name before opening a dispute on Paypal). LET does not allow me to publish personal data, but if required, I can send an administrator original order and how you changed your name and opened a dispute.

I think it would be fine if you published it with personal data removed.

JosephF

@silicomnet said:

@JosephF said:

@forest said:

@JosephF said:

@forest said:

@silicomnet said:

@forest said:

@angstrom said: Please don't post images that reveal buyer info and shipping address

It's almost as if even legitimate customers have a valid reason not to provide accurate personal information!

@silicomnet said: Dispute Fee of $8.00 USD + 3 month of free services. We don't want customers like you.

What should OP have done? If he was charged twice and told by you that you had only charged him once, should he have not disputed the second, ostensibly mistaken charge? What exactly constitutes customers "like him"?

He only made one payment, filed a claim three months later, and received a refund. He wants to pay again. We will not accept him as a customer again.

Are you saying that he is lying about having been charged twice incorrectly? If so, why do you think he is lying (as opposed to there having been a mistake made somewhere)? It seems likely to me, given that he wants to pay again, that there was simply a mistake somewhere and he did what he thought was correct (contesting the second charge). I would have done that too if I saw a second charge. I think most people would.

I think it's commonly understood that if a customer issues a chargeback he burns the bridge to his provider.

Indeed, but in this case (if the customer is to be believed), he only disputed a second, erroneous phantom charge.

What would you have done in that situation if you paid for something but got billed twice, being told by the business you purchased from that they only charged you once? You wouldn't try to revert the second charge, thinking that doing so is harmless?

Obviously there's a big disconnect here because the customer is claiming there were two charges but the provider is claiming there was only one charge.

We have attached screenshots of the payment received (the user changed their name before opening a dispute on Paypal). LET does not allow me to publish personal data, but if required, I can send an administrator original order and how you changed your name and opened a dispute.

What was his goal in changing the name?

silicomnet

@forest said:

@silicomnet said:

@JosephF said:

@forest said:

@JosephF said:

@forest said:

@silicomnet said:

@forest said:

@angstrom said: Please don't post images that reveal buyer info and shipping address

It's almost as if even legitimate customers have a valid reason not to provide accurate personal information!

@silicomnet said: Dispute Fee of $8.00 USD + 3 month of free services. We don't want customers like you.

What should OP have done? If he was charged twice and told by you that you had only charged him once, should he have not disputed the second, ostensibly mistaken charge? What exactly constitutes customers "like him"?

He only made one payment, filed a claim three months later, and received a refund. He wants to pay again. We will not accept him as a customer again.

Are you saying that he is lying about having been charged twice incorrectly? If so, why do you think he is lying (as opposed to there having been a mistake made somewhere)? It seems likely to me, given that he wants to pay again, that there was simply a mistake somewhere and he did what he thought was correct (contesting the second charge). I would have done that too if I saw a second charge. I think most people would.

I think it's commonly understood that if a customer issues a chargeback he burns the bridge to his provider.

Indeed, but in this case (if the customer is to be believed), he only disputed a second, erroneous phantom charge.

What would you have done in that situation if you paid for something but got billed twice, being told by the business you purchased from that they only charged you once? You wouldn't try to revert the second charge, thinking that doing so is harmless?

Obviously there's a big disconnect here because the customer is claiming there were two charges but the provider is claiming there was only one charge.

We have attached screenshots of the payment received (the user changed their name before opening a dispute on Paypal). LET does not allow me to publish personal data, but if required, I can send an administrator original order and how you changed your name and opened a dispute.

I think it would be fine if you published it with personal data removed.

https://ibb.co/5N9kCn0

forest

@silicomnet said:

@forest said:

@silicomnet said:

@JosephF said:

@forest said:

@JosephF said:

@forest said:

@silicomnet said:

@forest said:

@angstrom said: Please don't post images that reveal buyer info and shipping address

It's almost as if even legitimate customers have a valid reason not to provide accurate personal information!

@silicomnet said: Dispute Fee of $8.00 USD + 3 month of free services. We don't want customers like you.

What should OP have done? If he was charged twice and told by you that you had only charged him once, should he have not disputed the second, ostensibly mistaken charge? What exactly constitutes customers "like him"?

He only made one payment, filed a claim three months later, and received a refund. He wants to pay again. We will not accept him as a customer again.

Are you saying that he is lying about having been charged twice incorrectly? If so, why do you think he is lying (as opposed to there having been a mistake made somewhere)? It seems likely to me, given that he wants to pay again, that there was simply a mistake somewhere and he did what he thought was correct (contesting the second charge). I would have done that too if I saw a second charge. I think most people would.

I think it's commonly understood that if a customer issues a chargeback he burns the bridge to his provider.

Indeed, but in this case (if the customer is to be believed), he only disputed a second, erroneous phantom charge.

What would you have done in that situation if you paid for something but got billed twice, being told by the business you purchased from that they only charged you once? You wouldn't try to revert the second charge, thinking that doing so is harmless?

Obviously there's a big disconnect here because the customer is claiming there were two charges but the provider is claiming there was only one charge.

We have attached screenshots of the payment received (the user changed their name before opening a dispute on Paypal). LET does not allow me to publish personal data, but if required, I can send an administrator original order and how you changed your name and opened a dispute.

I think it would be fine if you published it with personal data removed.

https://ibb.co/5N9kCn0

You should probably redact the personal info a little better.

Edit: By "better" I mean not allowing so many letters of the email and address to show.

silicomnet

@JosephF said:

@silicomnet said:

@JosephF said:

@forest said:

@JosephF said:

@forest said:

@silicomnet said:

@forest said:

@angstrom said: Please don't post images that reveal buyer info and shipping address

It's almost as if even legitimate customers have a valid reason not to provide accurate personal information!

@silicomnet said: Dispute Fee of $8.00 USD + 3 month of free services. We don't want customers like you.

What should OP have done? If he was charged twice and told by you that you had only charged him once, should he have not disputed the second, ostensibly mistaken charge? What exactly constitutes customers "like him"?

He only made one payment, filed a claim three months later, and received a refund. He wants to pay again. We will not accept him as a customer again.

Are you saying that he is lying about having been charged twice incorrectly? If so, why do you think he is lying (as opposed to there having been a mistake made somewhere)? It seems likely to me, given that he wants to pay again, that there was simply a mistake somewhere and he did what he thought was correct (contesting the second charge). I would have done that too if I saw a second charge. I think most people would.

I think it's commonly understood that if a customer issues a chargeback he burns the bridge to his provider.

Indeed, but in this case (if the customer is to be believed), he only disputed a second, erroneous phantom charge.

What would you have done in that situation if you paid for something but got billed twice, being told by the business you purchased from that they only charged you once? You wouldn't try to revert the second charge, thinking that doing so is harmless?

Obviously there's a big disconnect here because the customer is claiming there were two charges but the provider is claiming there was only one charge.

We have attached screenshots of the payment received (the user changed their name before opening a dispute on Paypal). LET does not allow me to publish personal data, but if required, I can send an administrator original order and how you changed your name and opened a dispute.

What was his goal in changing the name?

You should ask @MetalDragon

silicomnet

@forest said:

@silicomnet said:

@forest said:

@silicomnet said:

@JosephF said:

@forest said:

@JosephF said:

@forest said:

@silicomnet said:

@forest said:

@angstrom said: Please don't post images that reveal buyer info and shipping address

It's almost as if even legitimate customers have a valid reason not to provide accurate personal information!

@silicomnet said: Dispute Fee of $8.00 USD + 3 month of free services. We don't want customers like you.

What should OP have done? If he was charged twice and told by you that you had only charged him once, should he have not disputed the second, ostensibly mistaken charge? What exactly constitutes customers "like him"?

He only made one payment, filed a claim three months later, and received a refund. He wants to pay again. We will not accept him as a customer again.

Are you saying that he is lying about having been charged twice incorrectly? If so, why do you think he is lying (as opposed to there having been a mistake made somewhere)? It seems likely to me, given that he wants to pay again, that there was simply a mistake somewhere and he did what he thought was correct (contesting the second charge). I would have done that too if I saw a second charge. I think most people would.

I think it's commonly understood that if a customer issues a chargeback he burns the bridge to his provider.

Indeed, but in this case (if the customer is to be believed), he only disputed a second, erroneous phantom charge.

What would you have done in that situation if you paid for something but got billed twice, being told by the business you purchased from that they only charged you once? You wouldn't try to revert the second charge, thinking that doing so is harmless?

Obviously there's a big disconnect here because the customer is claiming there were two charges but the provider is claiming there was only one charge.

We have attached screenshots of the payment received (the user changed their name before opening a dispute on Paypal). LET does not allow me to publish personal data, but if required, I can send an administrator original order and how you changed your name and opened a dispute.

I think it would be fine if you published it with personal data removed.

https://ibb.co/5N9kCn0

You should probably redact the personal info a little better.

I'm not allowed to publish the original file. It's available to any administrator who wants to check it.

Mik3y326

@silicomnet said:

@JosephF said:

@forest said:

@JosephF said:

@forest said:

@silicomnet said:

@forest said:

@angstrom said: Please don't post images that reveal buyer info and shipping address

It's almost as if even legitimate customers have a valid reason not to provide accurate personal information!

@silicomnet said: Dispute Fee of $8.00 USD + 3 month of free services. We don't want customers like you.

What should OP have done? If he was charged twice and told by you that you had only charged him once, should he have not disputed the second, ostensibly mistaken charge? What exactly constitutes customers "like him"?

He only made one payment, filed a claim three months later, and received a refund. He wants to pay again. We will not accept him as a customer again.

Are you saying that he is lying about having been charged twice incorrectly? If so, why do you think he is lying (as opposed to there having been a mistake made somewhere)? It seems likely to me, given that he wants to pay again, that there was simply a mistake somewhere and he did what he thought was correct (contesting the second charge). I would have done that too if I saw a second charge. I think most people would.

I think it's commonly understood that if a customer issues a chargeback he burns the bridge to his provider.

Indeed, but in this case (if the customer is to be believed), he only disputed a second, erroneous phantom charge.

What would you have done in that situation if you paid for something but got billed twice, being told by the business you purchased from that they only charged you once? You wouldn't try to revert the second charge, thinking that doing so is harmless?

Obviously there's a big disconnect here because the customer is claiming there were two charges but the provider is claiming there was only one charge.

We have attached screenshots of the payment received (the user changed their name before opening a dispute on Paypal). LET does not allow me to publish personal data, but if required, I can send an administrator original order and how you changed your name and opened a dispute.

Im just here to acknowledge the fact that you're a major shitbag posting customer information without care in a public forum.

zed

@JosephF said:

@forest said:

@JosephF said:

@forest said:

@silicomnet said:

@forest said:

@angstrom said: Please don't post images that reveal buyer info and shipping address

It's almost as if even legitimate customers have a valid reason not to provide accurate personal information!

@silicomnet said: Dispute Fee of $8.00 USD + 3 month of free services. We don't want customers like you.

What should OP have done? If he was charged twice and told by you that you had only charged him once, should he have not disputed the second, ostensibly mistaken charge? What exactly constitutes customers "like him"?

He only made one payment, filed a claim three months later, and received a refund. He wants to pay again. We will not accept him as a customer again.

Are you saying that he is lying about having been charged twice incorrectly? If so, why do you think he is lying (as opposed to there having been a mistake made somewhere)? It seems likely to me, given that he wants to pay again, that there was simply a mistake somewhere and he did what he thought was correct (contesting the second charge). I would have done that too if I saw a second charge. I think most people would.

I think it's commonly understood that if a customer issues a chargeback he burns the bridge to his provider.

Indeed, but in this case (if the customer is to be believed), he only disputed a second, erroneous phantom charge.

What would you have done in that situation if you paid for something but got billed twice, being told by the business you purchased from that they only charged you once? You wouldn't try to revert the second charge, thinking that doing so is harmless?

Obviously there's a big disconnect here because the customer is claiming there were two charges but the provider is claiming there was only one charge.

It's also weird op is saying he paid with cc but provider is talking about a paypal dispute.

Ban them both.

NotFoundException

@silicomnet said: LET does not allow me to publish personal data

Most laws don't allow that, that's not LET specific. What even is this mentality?! Yeah, let's just dox this one, as he tries to fuck with us?

By the way, where is your information? Where is your company based in? Where does your mom live?

MetalDragon

I know It's late. But here I'm to clarify. I still don't know if it was my bank's issue or something else. Same thing happened with my domain provider related to this hosting. Today I got this email and I'm more than happy that it was resolved. I believe this was a paypal issue. Spaceship handled it very well. Here's what called professionalism. They listened to me and handled. I've got my domain back. And yes silly com bye bye. Here this will be an example on how you handle things. I hope you and your stuffs grow up. One more thing, your refund didn’t arrived in my bank. Ask your payment processor for accurate documents that they refunded me or your ex client.
https://ibb.co.com/dsjnyMY0

MetalDragon

And one more thing. The members here saw how he handled a client’s privacy. It's better to ban this provider. I wish I'd take legal actions but just don't wanna waste any more time on this shitbag. Already lose my data. Time is more expensive. I hope people here avoid this one.