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CloudBlast: The Community Hub – Updates, Feedback & Chit-Chat!

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Comments

  • highlightingshighlightings Member
    edited October 1

    @cloudblast said:

    @highlightings said: I cannot provision servers in Salt lake city.. They are out of stock.

    You can contact us will make you deploy the server again.
    not sure what you ticket was but yesterday night we answered 90% of the tickets there

    The ticket numbers are included above.. (4052, 4056 raised yesterday). And today raised another ticket for the termination (4063). All tickets were raised at this link -
    https://console.cloudblast.io/tickets

    I was paying for the 8GB, 100GB plan.. continuously and even top-up my account balance for that..

    If you don't have space in Salt Lake, you can move me to UK or Amsterdam ..
    (Can reply to ticket 4063 and we can take this out of public..)

  • cloudblastcloudblast Member, Patron Provider

    @highlightings said: The ticket numbers are included above.. (4052, 4056 raised yesterday). And today raised another ticket for the termination (4063). All tickets were raised at this link -

    https://console.cloudblast.io/tickets

    I was paying for the 8GB, 100GB plan.. continuously and even top-up my account balance for that..

    If you don't have space in Salt Lake, you can move me to UK or Amsterdam ..

    Deployed back a server in Salt Lake for you, same KillerOffer plan you had before.
    sorry for the inconvenience.

    Thanked by 1highlightings
  • cloudblastcloudblast Member, Patron Provider

    Thought we'd share some stats on our support response times at CloudBlast!

    • 68% of tickets get a response in under 12 hours
    • 88% get a response in under 24 hours
    • No tickets took more than 3 days to receive a response

    We're always working to improve our support and overall service quality. We know good support matters just as much as good infrastructure, and we're doing our best to keep raising the bar.

    Thanks to everyone who's been using CloudBlast and sharing feedback with us! ❤️

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