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Comments
Invoice #29560
Please double bandwidth and add IPv6, thanks!
Can you double bandwidth and add IPv6 for me as well?
Invoice #29568
Invoice #29617
Please double bandwidth and add IPv6, thanks!
Hello @NushairAlvi,
Thank you very much for the compliment! That is greatly appreciated! I definitely try to put in the time to communicate, thank you and have a great weekend!
The DediRock Family™
I have a question. Can I purchase a 1C 2G VPS to double the cost of resources? For example, doubling to 4C 8G
Hi @DediRock, can you double bandwidth and add IPv6 for me? invoice #29563, thanks a lot!
Hello @wanderingflight,
Thank you very much for that, however I did check both of those invoice numbers and nothing comes up for me, could you also give me your order number too, I can check that.
DediRock Makes It Right™
Invoice: #29528
could you please add IPv6 and double the bandwidth for my VPS if this promotion is still available? Thank you!
Hello @elysia,
Thank you very much for the order, definitely doubled your bandwidth, also added IPv6, have a great day and weekend, thanks!
Welcome To The Rock™
Hello @Easton,
Thank you very much for the order, went ahead and doubled your bandwidth and added IPv6, thanks for supporting DediRock!!
The DediRock Family™
Hey @notpeppa sorry for this delay, I have responded now, and will follow up with you the ticket. Thanks for your patience.
Thanks
Hello @Yinneko,
Absolutely, thank you very much for your support, we went ahead and doubled your bandwidth and added IPv6, thank you again!
Full Upgrade™
Hello @wykt,
Thank you very much for the order, your bandwidth has been doubled and IPv6 added, thank you!
The DediRock Family™
Hi @DediRock, I'm following up on an urgent refund request for Invoice #29126 (Ticket #JZV-706296). It was forwarded to billing a few hours ago, but no update yet. Since the 7-day window is closing, I'd really appreciate it if you could take a quick look. Thank you!
Hello @ttttweio2,
How are you? Sorry for the wait here, I do apologize for any confusion, however, according to our TOS from the date you signed up "VPS and related services are non-refundable once provisioned,"
Did you see a 7 day window somewhere? I'd like to know so I can help address that.
I can always make exceptions as I want all customers to be happy. I will review your ticket shortly and we can communicate together there, thank you for your patience.
Thank You
DediRock Listens™
Hello @time,
Awesome, thank you very much for the order, went ahead and doubled your bandwidth and added IPv6, have a great weekend!
Full Upgrade™
Hello @fengse,
I am sorry for any wait, we do have 24/7 support, but maybe we missed something? How can we help? Feel free to DM me and we will help anyway we can, thanks!
DediRock Makes It Right™
Hello @R9g3ADeJob,
Absolutely, thank you very much for your support, we doubled your bandwidth and added IPv6, thank you again and have a great weekend!
Full Upgrade™
Hello @paradiser,
Thank you for supporting DediRock, greatly appreciate the order, went ahead and doubled your bandwidth and added IPv6, thank you!
The DediRock Magic™
Thanks for the quick reply! @DediRock I might have misread the policy or seen a general '7-day money back' mention on a promotional banner, which gave me that impression.
To be honest, as a new user, I’m still learning the ropes and realized this specific setup isn't what I need for my current automation project. If you could make an exception this one time, it would be greatly appreciated. I'd love to stay a fan of DediRock for future needs!
Hello @LYISTR,
Thank you very much for your support, we went ahead and doubled your bandwidth, also added IPv6, thank you! Have an amazing weekend!
The Path To 250™
Please double and IPV6 for Invoice 29661. Thank you!
Thank you, but I haven't noticed any changes to the IPv6 or bandwidth.
Hi, my order - 8378261624
add please double the bandwidth and add ipv6
Hello Dedirock,
Invoice #29708, please double the bandwidth and add ipv6.
Thank you so much and enjoy the weekend!
Hi, my order number 2970226054, Invoice #29583. Please double the bandwidth. Thank you in advance!
Invoice #29800
This is my second DB virtual machine.
Please offer me double the data traffic and ipv6. Thank you
This is the level of service you should expect, apparently ... 2 days, zero information.
Good Luck, all!
"Please disregard my earlier request here regarding the additional IP and bandwidth. I had to open a support ticket for another issue anyway, so I just included those requests in the ticket to keep everything in one place. I'll wait for the team to handle it there to avoid any double-handling. Thanks!"
Hey @NetPIMP,
Sorry about this man, we had a promotion going on the past day and did a few upgrades so a few tasks were dropped, I do apologize, feel free to always DM me as well if something is not moving along, thank you for your patience. I will follow up with you on your ticket.
Thanks