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Its been over a week bro,can u please respond to the ticket?
You guys can try @HostMedia , better in uptime and support.
Thanks @hostkar - always appreciate the recommending of our services
@JasonM feel free to give us a DM if you need anything, always happy to help!
Why would the control panel have any bearing on uptime?
really missing @MikeP his DA setup was awesome . i was very happy with his service for fast loading sites and rare downtime.
I've been happy with Namecrane's NY DirectAdmin reseller. Uptime is 99.91% the past 30 days. System load <10 with 96 cores and about 100GB RAM free/cached.
Little Creek hosting. First day after migration was good, then like three days of terrible uptime (Black Friday days), but then pretty much no downtime since. The three days bad made me buy another shared hosting package, but never ended up migrating again since the website response/uptime got better before I had the chance to test out Velox.
Last 24 hours uptime: 100.0000% (100.0000%)
Last 7 days uptime: 99.9802% (99.9802%)
Website response time average went from like 750ms to like 250ms or less at little creek.
NameCrane monitors the host uptime, which is better than the website uptime by hetrix tools, but it's the wrong monitoring to watch if websites are slow or don't load at all.
It's not cPanel vs Directadmin, it's either oversubscribed or bad hardware at NameCrane. There were almost zero downtown in years on myw, which was likely not very busy server.
Isn't cPanel using Apache and DirectAdmin using nginx? (Defaults, I believe both are configurable)
Most shared hosts use LiteSpeed these days. I don't know of anyone still using Apache.
DA vs. cPanel shouldn't make a difference... In theory.
+1 I have mentioned this many times on LET, his setup just 'worked' and the downtime were related to renewal of license.
I mean servers from Hostbrr that are using cPanel are more stable than DA one. The comparison between 2 softwares, I don't have any clue.
NC Sg shared? I prefer to say No.
Hostbrr is better in the performance. Iam not saying about the uptime. But as the one working mostly with WP sites as admin, I can vouch for the performance in Hostbrr server.
My DA storage box with HostBRR;
and I know some of that is even my fault when the servers were migrated and the cronjob that runs the Hetrixtools agent didn't autostart.
More than satisified with them having used them for a year and got a regular VPS during their BF deals which seems really promising.
Can absolutely recommend them.
you've hostbrr DA or cpanel?
The difference isn't the control panel. The difference is the clients.
Unfortunately the cheaper services attract more abuse for one reason or another.
People looking to intentionally abuse seeks the cheapest possible option. There are also those just seeking something cheap to test and then setup a WordPress site they don't secure that gets abused. That is just two of the many reasons.
The more serious clients typically go for cPanel. The time I spend on troubleshooting all kinds of issues is 98% on DirectAdmin.
I have warned this before and it will happen in 2026. There won't be discounts for DirectAdmin anymore. The current price should be considered discounted and will go up for new orders in 2026.
Doesn't LiteSpeed isolate one client from another on shared hosting?
(As an aside, if there's no discount for DA, everyone will choose cPanel.)
CloudLinux does this.
It is not the isolation but rather the resource usage that causes the issues. CloudLinux tries to limit accounts best as possible but there are many cases where it simply fails to do so.
Malware is also another factor and one that severely plagues Singapore, which is why we implemented stricter rules against people not securing their accounts.
DirectAdmin USA and Germany have had approximately 9K malware issues. Singapore alone have above 100K. The constant scanning and file handling causes higher system load.
By itself all the issues are insignificant but put it together and it is a recipe for disaster.
>
No, that'd be Cloudlinux.
I can agree 100% with @labze 's comment about "the clients" though. Users eating DDOS attacks, beating up their resources, etc, happens almost exclusively on the cheap/DA side. I can't recall the last time I've had to do address a problem user on cPanel.
Moving up to RHEL9 has helped a great deal, we're not seeing the stuck processes at all in Singapore, but will keep tracking.
The only reason we're logging into our cpanel nodes these days is to fix whatever botched cPanel updated got pushed this time (there's been 2 - 3 in just as many months...), or maybe helping a user fix something.
Francisco
nice!
therefore i stay on cpanel with @Francisco and @labze
@labze is your singapore wordpress taking forever to download/update plugins issue fixed? i used DA last time and it was with OVH
As for the two, I would choose Namecrane in Singapore because aside from their downtime issues lately which hasnt been happening since Fran said about his RHEL9 fix(yet), they also have a Blesta panel license for free with their plan.
I also have email sending with them so thats also an added bonus but thats a big PITA to contact support whitelist if I'm using them for any of my self hosted setup(like @Hosteroid's domain monitoring, or uptime kuma or blesta(?) or self hosted proxmox or anything). Basically if you want to send SMTP outgoing mail, you must have the sender IP whitelisted in their system and this is only possible by contacting their support. Kinda pain in teh ass cuz I be switching VPS alot.
Only one operation negative with namecrane is their "lack" of SSH access... Or should I say, UI SSH access? You can still access SSH on the most basic plan but you have to use a SSH client unlike Hostbrr's inbuilt SSH terminal. But with a Mobaxterm session setup, this is not an issue mostly. And I dont think people with legit uses would have much issue either(i use it for composer update and git pull lmao).
As amazing Labze is, he is a single man running the entire operation and for an operation of that size being run alone, it becomes obvious with late support responses, blind support times, etc which is normally fine for the price I pay.
To be fair for him, I use his storage box and its a service I have never had issue except like two times. One time the service went into read-only mode and the second was when they were migrating to 10Gbps server and I had to get the new IP to put into my rclone setup.
As for Fran's operation, he has an army of crane operators. He has an active discord community and he runs with full-time paid staff who does things for him outside of what he already does. He is also very active on LET and helps folks who are stuck with certain stuff. He is also not arrogant(unlike some other hosting providers in LET) and accepting when its his issue.
So in my pure unfiltered opinion, and also TLDR:
if you want web hosting that is put and forget, go with Namecrane. Plenty of locations but limited specs compared to hostbrr. the package also includes nc staff playing in prod.
If you want a good, stable and cheap storage box, go with hostbrr. hostbrr is significantly more cheaper than namecrane's offering in their own way.
yeah NC is good indeed. I'll wait for @Francisco to re-deploy LU02 DA node (this weekend) with whatever CL9/RHEL OS that can keep that node stable and fast like earlier it used to be or else will tr to migrate to cPanel.
With Brr.. im having DA, and will try CP. I think CP nodes seem to be more stable as per Labze and Fran's comments above. Just hate to increase prices every year (due to cPanel). With DA the plus point is I can keep prices locked-in for 3-4 or more years for the customers.
For non-US customers a $0.50/mo price increase on CP adds a lot to their yearl bill since they are small sites/businesses. Else I would have choosen CP by-default.
I'm old user of let for some years i have using namecrane crate plan and hostbrr storage plan for 1 yr and still no major downtime and issue..now after this post I really need a big reselling cpanel hosting already under Mumbai DC which holds 60 accounts cpanel, with jetbackups daily+ weekly, ssh access with root or the company should provide support advanced needs like php library installation, mysql export for big database,
further I need reseller or vps plan should support with wordpress and php website small to moderate space and traffic, my clients most based on india.
Can anyone suggest a plan under @labze and @Francisco for my below specs
4vcpu
12gb ram
350gb nvme
1 dedicated ip
30 cpanel license
Paying around INR 33K. Per year but this indian server guy is hiking the price yearly around 15% and backup and autossl, not working, frequently whm Or cpanel downtime..
Sorry for the long post as major my clients are corporate company in India, uk, South Africa, USA... Pls help..