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Comments
The smallest VPS is really fast.
But the control panel is a bit clumsy.
I hope the best to Seflow .
It's the best option in Italy for the price.
Thank you very much for your opinion and for taking the time to share your feedback.
Regarding the control panel, we confirm your impression. For Virtual Data Center services the new interface is already available. When you click on Virtual Data Center you are automatically redirected to the new panel.
We are gradually integrating the other services as well. The goal is to move everything into a single interface, which will be the new control panel.
I received email that those free credits are below threshold. Should I do something or not?
Hello,
The credit threshold notification can be fully customized from your Client Area under the Credit & Notifications section.
From there, you can:
• Configure the notification thresholds
• Choose the email addresses that should receive alerts
• Enable or disable credit notifications according to your preferences
If you wish to continue using SeFlow Global Cloud, please add funds to your account to replenish the available credit.
If you no longer need the service, please click the "Cancel Service" button from your Client Area. Once the cancellation request is received, we will proceed with the service termination.
Should you need any assistance with the configuration, please let us know.
Hello!
Why I have this massage?
UPDATE_VAULT_SETUP_TOKEN_ERROR: INTERNAL_SERVER_ERROR
And took three times 1$ from my card
The message you received appears to be related to the payment method verification or update process. However, we would like to clarify that it cannot be associated with any charge generated by SeFlow.
SeFlow is an Italian company and all billing operations are handled exclusively in EUR. We do not process payments in USD, nor do we have any mechanism that can automatically charge $1.00 to a customer's card.
Furthermore, the minimum amount that can be added to an account is €10.00, and every top-up must be initiated manually by the customer through the Add Funds section of the Client Area. There is no automatic recharge system that could generate a $1.00 transaction, and such a charge is not technically possible through our billing platform.
For this reason, we recommend checking the transaction details with your bank or card provider to identify the merchant responsible for the authorization. If you can provide the merchant name or additional information shown by your bank, we will be glad to review it with you.
im cofused here. do i need to complete KYC even if i dont want the promotion credit?
Like I said it takes 3 1$ charges to Seflowsrl
And I want it back please
Yes, KYC verification is required for all SeFlow Global Cloud customers, regardless of whether they wish to receive the promotional credit.
The promotional credit is optional, however identity verification is a mandatory requirement to use our services. This policy helps us prevent fraud, reduce abuse of the platform, and maintain a secure environment for all customers.
Therefore, even if you are not interested in receiving the promotional credit, you will still need to complete the KYC verification process in order to continue using the service.
If you need any assistance with the verification process, please let us know.
hello
1- Do you have test IPs per location? Looking glass doesn't seem to display them
2- I disabled the "save for future use", but I got an alert from my bank that Paypal "Merchant tried to save card for future payment" - Not cool.
3- Why is your UI 95% in english, 5% in italian?
Is this deal gone?
Hello,
Thank you for using our services.
https://www.seflow.cloud/network-test.php
Regarding the PayPal notification, we use PayPal's tokenized payment system, which is the current standard method provided directly by PayPal. This behavior is managed by PayPal itself and is not the result of a custom implementation or recent change on our side.
Regarding the language inconsistency within the client area, this appears to be an anomaly. We kindly ask you to open a support ticket so that our technical team can perform the necessary checks and, if required, apply a fix.
We remain at your disposal for any further details.
Kind regards
Happy 6-month customer here. Reliable VPS and top tier support.
I guess I'm not a person.
This follows simply registering as a client.
Needless to say, amazing experience.
Better stay away, who knows what will happen to your servers, data etc. when there's no appeal to automated systems.
"We are sorry to inform you that, based on the information received with your order, our security systems have triggered fraud prevention indicators that do not allow us to process the request.
In accordance with our internal policies, the specific indicators that were activated do not permit a manual review or override of the automated decision. As a result, we are unfortunately unable to proceed with the activation of the service.
We apologize for any inconvenience this may cause and thank you for your understanding.
We remain at your disposal for any further details."