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Comments
@joepie91 Why so angry? Calm down! This is just a discussion! And I just expressing my opinion that, as I see it, is relevant with what OP said. After all, he didn't even posted evidence of "20 tickets" and the answers that shows that the support stuff couldn't understand what he asked for.
@K2Bytes I totally agree with you. And OP changed his original post deleting "pakistanis" with... "cheap staff members without experience"!!!
@Jvnadr, he isn't mad, but you seem to not be understanding his posts, thus he is using bold letters in hopes you will actually read it this time.
but does it have to do with me as you quoted my post?
To be fair, I think @joepie91 is taking the whole 'not understanding' bit a too much at face value and automatically pinning it on the provider. Who's to say his 'instructions' weren't convoluted way beyond @drserver's example. On a unmanaged server, such task requests are going to be punted with multiple - please confirm this is what you want - replies. 9 times out of 10 even looking at WHT, you see poster rant about that sort of thing. It generally devolves into 'copy all my files, why doesn't my networking work, oh, copy just my wordpress files, oh wait, copy my vhost files too, oh I have this bb license file why doesn't it work now, i want the same ip, please leave my old server up, oh you suck and I'm going to post on forums about this!'
I might have to owe the OP an apology, but I'll play the odds. And I think @jvnadr 's point still stands.
So experienced ones were no different..
That's what my cable provider at home wants to teach me, as well
Curious. wget http or ssh/scp?
Whole ticket..
http://i.imgur.com/CedF9.jpg
Mb/s & mbps are 2 different things
1 Mb/s = 8 mbps
Wow, that bad? Do you have any current test?
Winning!
The point was that most Pakistani technical staff don't know what the hell they are doing.
Continuous downloads wear out the wires in the network :P
edited title from "ChicagoVPS support SUCKS!" to "ChicagoVPS Misunderstanding of unmanaged service"
Way to go. I think there is a BuyVM thread that needs the same treatment.
I think there is a BuyVM thread that already got the same treatment
Mbps and MBps are whole different thing. Speed is measured in terms of bits and storage in terms of bytes. You are in fact getting what you paid for, 12MB/s.
Indeed there is. It's good to see!
I think what he was trying to say is if you consider the pipe to be symmetrical (i.e., half upload and half download), you get 50mbit/s for download which is around 5 -6 MB/s.
Of course for the most part the traffic should be asymmetrical even for servers.
You opened 20 support tickets to get them to try to copy files from your VPS to a new one ? Cloning a VM isn't labor intensive, but it is however considered a managed service. I'm sure they will refuse to help you after 20 support tickets simply because the overall cost of answering those tickets outweighed the price you paid for the service.
For a povider to copy files for a VM when you pay for an unmanaged service would be an act of kindness or an attempt to retain a customer, not to be confused with a requirement.
If you pay for unmanaged it basically covers a ping response and host node and hardware , nothing more. The cost of IT labor is not cheap.
Just FYI Shinkle no longer works for CVPS, and was fired/left after the first CVPS hack.
Mun
Moved to Urpad?
I don't know that, just know I really hated the guy for his support ticket answers, as you can see from here: http://www.lowendhelp.com/chicagovps-last-chance-email/
Ah, > @GaNi said:
The ticket chain might be a mess and no doubt could be made clearer for people reading fast, but he's only getting 1MB/s egress on his CVPS node. Topping out 3.27MB/s inbound. Note: WGET displays in (kibi) bytes per second.
I can't fathom why Shinkle would say 5MB/s equates to 100mbps on these specific types of speed tests. Shinkle's responses were inept, both times he replied.
To be fair, the forum post that guy linked to is pretty retarded, he was asking CVPS why the password was not hashed and b**tched to them about it even though it was just a standard SolusVM configuration that has nothing to do with CVPS (although I agree it was one line code change to make things easier on both ends).
They should at least be able to tell the client that such a service is not offered given that it's an unmanaged VM.
Opening 20 support tickets on the same issue probably did not help. No one likes getting their ticket queue spammed.
@imperio - CCNA said that - just OMG! I know CCNA is pitiful but basic Bits/bytes should have been part of it.
It's already been clarified that he opened 1 ticket only, might have been 20 replies to that though.
My post was based on the assumption that what the OP claimed is accurate. It was a hypothetical post. Just like the hypothetical posts of others were based on the assumption that what the OP claimed was not accurate.
Exactly this.
This