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[Help] Cancelling the fame system RS

itachikonohaitachikonoha Member
edited April 25 in Reviews

I bought Windows Epyc 9654 Root Server (easter) promo from FameSystem but due to not being expected performance (it is good but better alternative available now), I want to cancel the server but I can't find any section to cancel the server or cancel the contract.

The panel is very pretty but has lots of hidden menus.

Can anyone tell me where to find the Root server cancel section? I really don't want to raise a ticket for such a trivial thing.

@angstrom Can you move it to appropriate category?

Comments

  • qtwrkqtwrk Member
    edited April 25

    you just let it expires

    when time is up , it's automatically cancelled

    like this

    so first server if I don't extend it in 12 days , it will be gone

  • itachikonohaitachikonoha Member

    @qtwrk said:
    you just let it expires

    when time is up , it's automatically cancelled

    like this

    so first server if I don't extend it in 12 days , it will be gone

    So every product is non refundable?

  • qtwrkqtwrk Member

    @itachikonoha said:

    @qtwrk said:
    you just let it expires

    when time is up , it's automatically cancelled

    like this

    so first server if I don't extend it in 12 days , it will be gone

    So every product is non refundable?

    Well, for that part I have no idea...

  • PenguinPenguin Member

    There are 3 options:

    • let it expire automatically
    • cancel early and get back 50% of remaining value (https://famesystems.de/agb)
    • try service transfer to get back full value
    Thanked by 3PineappleM itachikonoha ravi
  • itachikonohaitachikonoha Member

    @Penguin said:
    There are 3 options:

    • let it expire automatically
    • cancel early and get back 50% of remaining value (https://famesystems.de/agb)
    • try service transfer to get back full value

    Cancel early only via ticket I guess.

    Thanked by 1Penguin
  • PenguinPenguin Member

    @itachikonoha said:

    @Penguin said:
    There are 3 options:

    • let it expire automatically
    • cancel early and get back 50% of remaining value (https://famesystems.de/agb)
    • try service transfer to get back full value

    Cancel early only via ticket I guess.

    Yeah I don't see a cancellation button

  • AspireHostingAspireHosting Member, Patron Provider

    @itachikonoha said:

    @Penguin said:
    There are 3 options:

    • let it expire automatically
    • cancel early and get back 50% of remaining value (https://famesystems.de/agb)
    • try service transfer to get back full value

    Cancel early only via ticket I guess.

    It might just be better to transfer it to someone else for a higher price to make up for the costs if you have no use for the VM.

    Thanked by 2Penguin gbzret4d
  • PenguinPenguin Member

    @AspireHosting said:

    @itachikonoha said:

    @Penguin said:
    There are 3 options:

    • let it expire automatically
    • cancel early and get back 50% of remaining value (https://famesystems.de/agb)
    • try service transfer to get back full value

    Cancel early only via ticket I guess.

    It might just be better to transfer it to someone else for a higher price to make up for the costs if you have no use for the VM.

    @itachikonoha Based on history I think that service transfers are free but you have to ask permission via ticket first

  • itachikonohaitachikonoha Member

    @AspireHosting said:

    @itachikonoha said:

    @Penguin said:
    There are 3 options:

    • let it expire automatically
    • cancel early and get back 50% of remaining value (https://famesystems.de/agb)
    • try service transfer to get back full value

    Cancel early only via ticket I guess.

    It might just be better to transfer it to someone else for a higher price to make up for the costs if you have no use for the VM.

    Yes. This is a promo offer so someone might able to use it better. Their windows root server starts at 11 euro but this one is just 3.99 euro.

  • plumbergplumberg Veteran, Megathread Squad

    Whats the spec?

  • cainyxuescainyxues Member

    @plumberg said:
    Whats the spec?

    👀🫣

  • plumbergplumberg Veteran, Megathread Squad

    Would love to see the specs. Price point is attractive

    Thanked by 1cainyxues
  • itachikonohaitachikonoha Member
    edited April 25

    @plumberg said:
    Would love to see the specs. Price point is attractive

    2x AMD EPYC 9654/9754 Cores
4 GB DDR5 RAM
120 GB PCIe 5.0 NVME storage space
1 IPv4 adress
/64-IPv6 subnet
2 Gbit/s (Shared)
1 TB Fair-Use Traffic
Premium Arbor DDoS Protection

    It's a good config actually at that price. Cores are dedicated as per the panel

  • PenguinPenguin Member

    @itachikonoha said:

    @plumberg said:
    Would love to see the specs. Price point is attractive

    2x AMD EPYC 9654/9754 Cores
4 GB DDR5 RAM
120 GB PCIe 5.0 NVME storage space
1 IPv4 adress
/64-IPv6 subnet
2 Gbit/s (Shared)
1 TB Fair-Use Traffic
Premium Arbor DDoS Protection

    It's a good config actually at that price. Cores are dedicated as per the panel

    My understanding is that it's not a VDS but it's dedicated in the sense that extended use up to 100% is allowed with no throttle, if the CPU performance drops you can power down and restart the VPS using the control panel and the load balancer should automatically move it to a less busy node

  • itachikonohaitachikonoha Member

    @Penguin said:

    @itachikonoha said:

    @plumberg said:
    Would love to see the specs. Price point is attractive

    2x AMD EPYC 9654/9754 Cores
4 GB DDR5 RAM
120 GB PCIe 5.0 NVME storage space
1 IPv4 adress
/64-IPv6 subnet
2 Gbit/s (Shared)
1 TB Fair-Use Traffic
Premium Arbor DDoS Protection

    It's a good config actually at that price. Cores are dedicated as per the panel

    My understanding is that it's not a VDS but it's dedicated in the sense that extended use up to 100% is allowed with no throttle, if the CPU performance drops you can power down and restart the VPS using the control panel and the load balancer should automatically move it to a less busy node

    Modern terms confuse me. I guess I am the older generation who finds these things very complicated lol.

    Thanked by 2Penguin PineappleM
  • PenguinPenguin Member

    @itachikonoha said:

    Modern terms confuse me. I guess I am the older generation who finds these things very complicated lol.

    I think confusion is because there is no industry standard so providers use terms differently, FameSystems used to advertise CPU as dedicated on LET but removed the term on offer threads after there was some discussion

    It's great value though, I have had FameSystems servers for a few months and YABS score for EPYC 9654 has been consistently high given the price and usage allowance (GB6 1700-2000 per core)

    Thanked by 1itachikonoha
  • rattlecattlerattlecattle Member

    @Penguin said:
    There are 3 options:

    • let it expire automatically
    • cancel early and get back 50% of remaining value (https://famesystems.de/agb)
    • try service transfer to get back full value

    There can be a fourth

    • Violate their ToS by doing some questionable activity 👉 Server gets cancelled instantly.
    Thanked by 1PineappleM
  • PineappleMPineappleM Member

    @rattlecattle said:

    @Penguin said:
    There are 3 options:

    • let it expire automatically
    • cancel early and get back 50% of remaining value (https://famesystems.de/agb)
    • try service transfer to get back full value

    There can be a fourth

    • Violate their ToS by doing some questionable activity 👉 Server gets cancelled instantly.

    What’s the fastest, surefire way to get a server cancelled for TOS violation without breaking any laws? Mining crypto?

    Thanked by 1rattlecattle
  • rattlecattlerattlecattle Member

    @PineappleM said:

    @rattlecattle said:

    @Penguin said:
    There are 3 options:

    • let it expire automatically
    • cancel early and get back 50% of remaining value (https://famesystems.de/agb)
    • try service transfer to get back full value

    There can be a fourth

    • Violate their ToS by doing some questionable activity 👉 Server gets cancelled instantly.

    What’s the fastest, surefire way to get a server cancelled for TOS violation without breaking any laws? Mining crypto?

    Definitely.
    Mining crypto. Mass spamming. That ought to get their attention. If not maybe charging back the last payment. That always works.

    Thanked by 1PineappleM
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