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More information on (fair use) what is the catch on that ?
Just got z-4 as well and is running quite well. One of the best provider on LET!
VPS STANDARD - VPS-1
1 vCore Intel Xeon Platinum 8173M
2 GB DDR4 RAM
30GB NVMe SSD
1Gbit/s Connectivity
Unlimited Traffic (fair usage)
NeoProtect DDoS Protection
Linux
Amsterdam Location
VPS BASIC - VPS-1
Thank you so much, we are really happy to see that we are managing to build something positive and good for everyone!
We are still at the beginning, but I assure you that our level will always rise higher.
If you are interested in learning more about our site we have a dedicated page.
No problem sir.
We have already contacted ipxo for the change of geolocation
Invoice#6236
Can you please activate the service, payment was completed
on your dedicated page there is no limitation of BW but you have something on your mind setting the limit to 5TB so this should be clear to everyone
Fair use in our opinion is around 5/10TB, there is no predefined limit, but if you exceed this threshold, you are not making fair use of the service.
We have repeated this concept many times, we hope to be clear for everyone.
so this is the concept in your mind not written to be viewed by customers so they know what the limits to expect.
To clarify, our Fair Usage Policy ensures that all users on the same node have an equitable experience. While we do not impose a fixed bandwidth cap, we monitor the average consumption across all users. In this context, we suggest that fair usage typically falls within the 5–10 TB range, but this is a dynamic assessment based on actual usage patterns.
If your usage exceeds this threshold and starts impacting the network performance or the experience of other users, we may reach out to you to discuss adjustments. The purpose of this is to maintain optimal performance for everyone sharing the same resources. This approach helps us manage the resources without strict, predefined limits, giving more flexibility to our users.
We will still add an extra line to specify this, even though we say it in all our Posts without any problems and 99% of customers do not exceed this threshold because is very high.
Are you planning to burst out or abuse "unlimited bandwith" on a server that costs 15 euro per YEAR? Even 5 TB is generous for a server that costs less than 2 euro per month. Not sure what are you expectations here? Are you planning to use it 24/7 for streaming or something?
Adding the line will make it clear to everyone who expects true unlimited for legitimate use without abusing your TOS and they know the resources limit they have.
Absolutely, it's not a problem, we like to be as clear as possible without beating around the bush.
If you have any other questions or problems, let us know.
The issue about the remark is not because 5TB is or isn't generous. The issue is because if you say "unlimited" you cannot also maintain a limit that's nowhere near unlimited. Personally, saying "unlimited" and pointing to a FUP that mentions 5 to 10 TB is a bit of false advertising.
Well, that is explicitely not allowed by them in their ToS... so that's not an option
We understand your concern about the term "unlimited" and its connection to our Fair Usage Policy (FUP) that mentions 5–10TB. However, we'd like to clarify, again, that "unlimited" in our context doesn’t imply a global bandwidth limit. Rather, it reflects our commitment to offering flexibility without enforcing a strict, predefined cap. This allows customers to use bandwidth based on realistic and fair consumption, rather than being limited to a fixed threshold.
The 5–10TB guideline is simply a reference point for what we consider fair usage, based on typical customer needs. Exceeding this threshold consistently may be seen as outside the intended scope of the service, but it doesn't automatically result in penalties. Our goal is to ensure that no single user’s usage adversely affects others on the same shared resources.
This approach helps us keep our pricing competitive despite the rising costs of bandwidth. Without safeguards like these, the increasing costs of bandwidth could force us to raise our prices significantly. By using a flexible, fair usage model, we can continue offering high-quality service at affordable rates for all our customers, without sacrificing network performance or quality.
We hope this clarifies our position and the reasoning behind our approach. If you have any specific concerns or need further clarification, feel free to reach out at any time.
@DeluxHost can you activate my service please?
Ticket ID: QDJ-996426
[etc etc]
I wasn't reacting to you - I was reacting to the comment of @barbaros. I know how you interpret your claim, you've repeated the same explanation over and over and over again.
I'm a customer of yours, I know the rules of your service, and I've agreed with it. Because I don't need "unlimited" and can very well live with your limits. However, I still think that "Unlimited Traffic (fair use)" and putting an amount of traffic of 5-10 TB on it is false advertising - even if you put a twist on that statement. You trade from a DC in the Netherlands: I can assure you that this way of advertising is not legal in The Netherlands, and (telecom)providers tried to do the same thing and were forced to change the way they advertise.
I understand where you're coming from by not giving out a blank cheque regarding bandwidth. Just name it as it should be: FUP of at least 5-10 TB traffic with unrestricted connectivity.
Although that last statement also isn't entirely correct since you know that you have connectivity problems to certain hosts/routes that you aren't able to solve yet.
Anyway, I really don't understand why you prefer defending yourself and replying to the comments of not being "unlimited" instead of adjusting your way of advertising slightly by using correct terminology.
Your input is truly appreciated and definitely not seen as a problem. On the contrary, it’s helpful and welcome.
We’ve repeated our explanation several times not out of stubbornness, but because we want to be as clear and transparent as possible. That said, you're absolutely right: real transparency also means putting things plainly in writing, and we're seriously considering updating our policy wording to better reflect that.
Until now, we’ve relied on the good sense and understanding of our user base, and honestly, that’s worked well. Our clients (like yourself) have been more than reasonable, and we’ve rarely encountered major issues or misunderstandings.
As for the routing problems you mentioned: these are currently limited to Germany and not related to our infrastructure in the Netherlands. The situation stems from abuse, not only in CPU usage but also bandwidth, and while it’s been difficult to fully resolve, it has improved significantly over time.
From a legal standpoint, we want to clarify that we don’t believe we’re doing anything misleading. The term “Unlimited (Fair Use)” is widely accepted in the industry, and our Fair Use Policy is clearly stated and accessible. We understand the concerns raised and while some telecom providers in the Netherlands have faced restrictions on such terminology, we believe that as long as we’re transparent and not hiding anything, we’re acting within legal and ethical boundaries.
That said, we fully agree that our Fair Use Policy could be made more direct and easier to read and that’s something we plan to work on.
We’re not trying to “defend ourselves” as if we’re above criticism, we’re simply offering our point of view, in good faith. We're still relatively new, and learning as we go. Feedback like yours helps us improve, and we genuinely appreciate it.
Thanks.
Not it's not only from Germany. And you know it. Ticket MEQ-964762. Investigating for weeks and weeks, no solution.
Yes it's limited to certain providers/routes, but there is an issue.
Unfortunately I am not part of the technical team, but I am not aware of a global issue, I will tell the team to check and fix your issue as soon as possible.
TL;DR: Global, no. But there are number of networks that can't be reached from your IPv6 network or that have strange time-outs. Among the last group: KPN, one of the biggest internet providers in The Netherlands. Some other networks can't be reached at all.
So basically: 99% work OK, but there are a number that have issues. Even a ping.pe test to your Amsterdam IPv6 Looking Glass reveals that there are 3 networks that don't work, while with other IPv6 addresses that I have they all work.
This is absolutely a problem that needs to be solved, there are no excuses.
I have sent reminders to our technicians.
Sorry.
Not as good as 15€/year machine
What do you mean sir?
The offer-x series you released before, the one with 15€/year
@DeluxHost possibility to bump the storage up from 10GB to whatever you can do?
Invoice#6236
Is there any possibility of extending the offer?
Unfortunately this discount has been finished, if we will do more it will be announced!
@DeluxHost
Great Hello to Italy !
may i ask something Sir ?
do you offer any big storage plans for Pixelfed/Peertube Instance ?
Thank you