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Need high availability email (EU) at least 99.99%
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Need high availability email (EU) at least 99.99%

Hey

I am a MyW customer but today's downtime is the last straw. Plus it's going dead soon anyways

I am a mxroute customer but dont like all eggs in 1 basket

I need following features:

  • 99.99% (99.995% preferably) per year availability, i will bang on your door in the middle of the night if mail is down
  • your servixes should exist at least for 3 years, would like some proof of your downtime, will also check rewievs
  • 3 domains
  • Unlimited mailboxes
  • dont need website or databases, dont even offer
  • 20gb, more is better
  • catchall mailbox
  • email forwarders
  • obviously spf and dmarc and dkim support
  • europe
  • if you offer webmail, have it updated, my last host had a version from 2016 i think
  • I send about 100 emails on a good day, usually <5 daily

  • security and privacy is important from me. I cant do much without email.

  • price, upto 8€/month billed monthly

  • price, upto 60€/year billed yearly (preffered)

Dont want ionos or strato. Others depends.

If storage is too much to ask for then 500mb is fine, i'll use self hosted mail to store/index mails

«1

Comments

  • I know that jar/mxroute is solid (i am a customer and i have gotten him >10<100 customers)
    Just dont want another domain at his place

    Not happy at all about myw

    Need something else

    Price shouldnt be an issue

    Thanked by 1cainyxues
  • cainyxuescainyxues Member
    edited March 20

    .

  • LeviLevi Member

    Look at corporative email solutions such at rackspace.

    Thanked by 1cainyxues
  • @Levi said:
    Look at corporative email solutions such at rackspace.

    Thanks
    They look decent
    Im unsure what else exists...

    If you have more good well known ones please comment

  • https://namecrane.com/store/email-hosting-deals

    Never tried, but looks and sounds very nice from what I've seen on LET

  • LeviLevi Member

    @nicholasoh said:
    https://namecrane.com/store/email-hosting-deals

    Never tried, but looks and sounds very nice from what I've seen on LET

    Skimmed milk. Better mxroute, full fat.

  • @DeadlyChemist said:

    • Unlimited mailboxes
    • 20gb, more is better
    • price, upto 8€/month billed monthly

    Mailcheap is in France, but they don't offer unlimited mailboxes, only 9999: https://www.mailcheap.co/enterprise-shared.html

    No idea about the quality of their service though, MXroute is my love.

  • gbzret4dgbzret4d Member
    edited March 20

    @DeadlyChemist said:
    I know that jar/mxroute is solid (i am a customer and i have gotten him >10<100 customers)
    Just dont want another domain at his place

    Not happy at all about myw

    Need something else

    Price shouldnt be an issue

    mxroute is not in europe

    https://www.eukhost.com/cloud-hosting
    Managed VPS afaik 100% uptime guarantee

  • Migadu

  • emperoremperor Member
    edited March 20

    https://european-alternatives.eu/category/email-providers

    Migadu Proton Zoho and inbox.eu are most recommended in reddit so far.. Or you can always selfhost, but with mxroute outbound :)

  • cmeerwcmeerw Member

    Right, but does anyone offer a proper SLA of 99.99 %? And by that I mean something more useful than "oh, sorry for the 2 days of downtime this month, here is a pro-rated refund (around 7 % of your monthly payment) covering that downtime"

    I'd happily offer a 99.999% SLA based on that, by just charging 10 % more (as I would expect the downtime to be below 10% on average).

  • For 99.99% and privacy requirememt, I'd suggest self host on Amazon or Google cloud or something. Their cloud servers have 99.99+% uptime, and you get full control over the mailserver part. Use Amazon SES as a relay, and you get a real 99.99+% uptime.

    I don't think there are other mail providers that can claim 99.99+% uptime.

  • @emperor said:
    https://european-alternatives.eu/category/email-providers

    Migadu Proton Zoho and inbox.eu are most recommended in reddit so far.. Or you can always selfhost, but with mxroute outbound :)

    inbox.eu is great
    Personally I experienced not a single problem or downtime with them

  • @cmeerw said: Right, but does anyone offer a proper SLA of 99.99 %? And by that I mean something more useful than "oh, sorry for the 2 days of downtime this month, here is a pro-rated refund (around 7 % of your monthly payment) covering that downtime"

    I'd happily offer a 99.999% SLA based on that, by just charging 10 % more (as I would expect the downtime to be below 10% on average).

    if you offer 99.995% and you have 2 days downtime im finding your address and sleeping with your wife

    i will respond to other comment later... some good ones

    Thanked by 1Zyra
  • inbox.eu

    Thanked by 1gbzret4d
  • Migadu, infomaniak, (proton and tuta if you don't mind sacrificing imap/smtp protocol compatibility) , mailbox.org, and I'm recommending based on that I've used them all :wink:

  • @yukikamiki said:
    Migadu, infomaniak, (proton and tuta if you don't mind sacrificing imap/smtp protocol compatibility) , mailbox.org, and I'm recommending based on that I've used them all :wink:

    2 out of the 5 i would recommend too. i would not recommend politcal-provider and provider that do not support native e-mailprotocols.

  • @Levi said:
    Look at corporative email solutions such at rackspace.

    looks good, they seem to want 2.99 then 10 bucks per month, will probably ask support, confusing and 10€ monthly is out of my price range

    ovh skip, heard terrible things about them here on LET

    @nicholasoh said:
    https://namecrane.com/store/email-hosting-deals

    Never tried, but looks and sounds very nice from what I've seen on LET

    mail sent

    @DataRecovery said:

    @DeadlyChemist said:

    • Unlimited mailboxes
    • 20gb, more is better
    • price, upto 8€/month billed monthly

    Mailcheap is in France, but they don't offer unlimited mailboxes, only 9999: https://www.mailcheap.co/enterprise-shared.html

    No idea about the quality of their service though, MXroute is my love.

    "An SLA is currently not offered, but we strive to provide an uptime of 99.9%" pass

    @gbzret4d said:

    @DeadlyChemist said:
    I know that jar/mxroute is solid (i am a customer and i have gotten him >10<100 customers)
    Just dont want another domain at his place

    Not happy at all about myw

    Need something else

    Price shouldnt be an issue

    mxroute is not in europe

    https://www.eukhost.com/cloud-hosting
    Managed VPS afaik 100% uptime guarantee

    23€ per month is out of my price, and would need to set up email somehow.... yeah
    pass

    yeah i prefer EU due to stronger regulations, mxroute is fine, but again, looking for something else

    looks good, so far... would need to read up more, but yeah, will keep this one in mind
    cant easil find SLA and cant easily find why are there 2893234 tools and prices

    @sillycat said:
    Migadu

    pass, no sla and out of my price either way

    @dedipromo said:
    For 99.99% and privacy requirememt, I'd suggest self host on Amazon or Google cloud or something. Their cloud servers have 99.99+% uptime, and you get full control over the mailserver part. Use Amazon SES as a relay, and you get a real 99.99+% uptime.

    I don't think there are other mail providers that can claim 99.99+% uptime.

    probably the best idea, but dont really fancy managing EVEN MORE services
    why im looking to pay in the first place

    @emperor said:
    https://european-alternatives.eu/category/email-providers

    Migadu Proton Zoho and inbox.eu are most recommended in reddit so far.. Or you can always selfhost, but with mxroute outbound :)

    protonmail skip
    migadu (anwsered above)
    zoho: "Our availability SLA commitment is 99.9% monthly uptime. We have redundancies implemented at various levels starting from the infrastructure to the ISP to achieve this. Data from the primary data center is replicated in the secondary, and a read-only version of Zoho apps is always served from the secondary data center."
    not what im looking for but potential candidate

    @gbzret4d said:

    @emperor said:
    https://european-alternatives.eu/category/email-providers

    Migadu Proton Zoho and inbox.eu are most recommended in reddit so far.. Or you can always selfhost, but with mxroute outbound :)

    inbox.eu is great
    Personally I experienced not a single problem or downtime with them

    "99.9% uptime guarantee" same bucket as zoho mail, so we'll see

    @yukikamiki said:
    Migadu, infomaniak, (proton and tuta if you don't mind sacrificing imap/smtp protocol compatibility) , mailbox.org, and I'm recommending based on that I've used them all :wink:

    yeah i would like imap/smtp :(

    mailbox.org - pricy and
    "(1) The Provider shall make its Service available for an average of 99.9% of the duration of any given calendar month.

    (2) In the case of data transmission, the Provider’s duty to perform shall be limited to the communication between the Provider's server and a suitable Internet connection point to be selected by the Provider. The Provider has no influence on the availability or reliability of the data paths outside its own network. There is therefore no obligation to effect the successful forwarding onward of data from connection points to servers of third parties."
    = pass for me

    tl;dr; got nithing i'll buy instantly but few i'll message and ask...

  • RazzaRazza Member
    edited March 21

    It's a hard one trying to find something that matches all the requirement, the most problematic one is unlimited mailboxes since quite a number of mail provider charge per inbox/user.

    Some options Migadu mini is around the monthly price limit you mentioned, but might be cutting it a bit tight it's only allows 100 mail a day out so close to you're good day limits.

    If unlimited mailbox is a must NameCrane when in EU or possibly self hosting is probably the best options.

  • @Razza said: It's a hard one trying to find something that matches all the requirement, the most problematic one is unlimited mailboxes since quite a number of mail provider charge per inbox/user.

    yeah i have like idk, 5 mailboxes and 50++ forwarders...

    @Razza said: Some options Migadu mini is around the monthly price limit you mentioned, but might be cutting it a bit tight it's only allows 100 mail a day out so close to you're good day limits.

    thats fine tbh. can make the sacriface once a day, i will be just annoyed and not pissed/frustrated

    i wanna punch my pc and set it on fire every time my email, internet or home assistant is out

  • ZinyZiny Member

    @DeadlyChemist said:
    Hey

    I am a MyW customer but today's downtime is the last straw. Plus it's going dead soon anyways

    I am a mxroute customer but dont like all eggs in 1 basket

    I need following features:

    • 99.99% (99.995% preferably) per year availability, i will bang on your door in the middle of the night if mail is down
    • your servixes should exist at least for 3 years, would like some proof of your downtime, will also check rewievs
    • 3 domains
    • Unlimited mailboxes
    • dont need website or databases, dont even offer
    • 20gb, more is better
    • catchall mailbox
    • email forwarders
    • obviously spf and dmarc and dkim support
    • europe
    • if you offer webmail, have it updated, my last host had a version from 2016 i think
    • I send about 100 emails on a good day, usually <5 daily

    • security and privacy is important from me. I cant do much without email.

    • price, upto 8€/month billed monthly

    • price, upto 60€/year billed yearly (preffered)

    Dont want ionos or strato. Others depends.

    If storage is too much to ask for then 500mb is fine, i'll use self hosted mail to store/index mails

    how about a full smpt server..via amazon ses with a client like listmonk, you may probably need to host something yourself to get going,
    and if you need proxies to keep all fresh, i can as well help with that too

  • @Ziny said: how about a full smpt server..via amazon ses with a client like listmonk, you may probably need to host something yourself to get going,

    and if you need proxies to keep all fresh, i can as well help with that too

    i dont trust myself enough to maintain and update and deal with all that while keeping 1h downtime per YEAR

    im honest with myself

  • gbzret4dgbzret4d Member
    edited March 21

    @DeadlyChemist I never monitored the uptime from inbox.eu but I never experienced a downtime or problems at all. I'm a customer since some years there. Should be within your price range. Ask them if a trial/test account is possible. Should be a good combination between price and reliability

    @vitobotta afaik is also a customer at inbox.eu so let's hear his opinion.

  • AstroAstro Member

    Runbox. Mailbox.org. Polarismail

  • clay_pclay_p Member, Patron Provider

    @DeadlyChemist said:
    Hey

    I am a MyW customer but today's downtime is the last straw. Plus it's going dead soon anyways

    I am a mxroute customer but dont like all eggs in 1 basket

    I need following features:

    • 99.99% (99.995% preferably) per year availability, i will bang on your door in the middle of the night if mail is down
    • your servixes should exist at least for 3 years, would like some proof of your downtime, will also check rewievs
    • 3 domains
    • Unlimited mailboxes
    • dont need website or databases, dont even offer
    • 20gb, more is better
    • catchall mailbox
    • email forwarders
    • obviously spf and dmarc and dkim support
    • europe
    • if you offer webmail, have it updated, my last host had a version from 2016 i think
    • I send about 100 emails on a good day, usually <5 daily

    • security and privacy is important from me. I cant do much without email.

    • price, upto 8€/month billed monthly

    • price, upto 60€/year billed yearly (preffered)

    Dont want ionos or strato. Others depends.

    If storage is too much to ask for then 500mb is fine, i'll use self hosted mail to store/index mails

    Hello @DeadlyChemist

    We provide business email hosting with flexible plans.

    Price: $4.99/mo
    30 GB Storage per Mailbox,
    Chat via Webmail,
    Custom email filtering,
    Email Forwards,
    Spam Filtering

    If you require a smaller plan, we also have option available.

    For more information, please contact us at [email protected].

  • We provide business email hosting with flexible plans.

    Price: $4.99/mo
    30 GB Storage per Mailbox,
    Chat via Webmail,
    Custom email filtering,
    Email Forwards,
    Spam Filtering

    If you require a smaller plan, we also have option available.

    For more information, please contact us at [email protected].

    will pass:
    "
    3. Our Commitment to Service (SLA)

    We will use commercially reasonable efforts to make the Services fully controlled by us available 99.9% of the time during each monthly billing cycle. If we are unable to meet this service level, we agree to credit your account based on the following SLA standards:

    97% to 99% uptime = 1 days charges for service
    95% to 96.99% uptime = 2 days charges for service
    90% to 94.99 uptime = 5 day charges for service
    

    Our SLA does not apply to downtime caused by you, our upstream bandwidth providers, or third parties whose products are included in our Services.

    If we provide SLA credits to you, they will be provided to offset future Fees. SLA credits may not exceed the total Fees owed by you in a given month for the Service to which the SLA credit applies. SLA credits may not be aggregated, carried over from month-to-month, bartered, transferred or sold.

    Our SLA is your sole and exclusive remedy for defects in the Service. "

    does not satisfy me
    99.9% is 43.83 minutes per month
    97% is 21.92 hours per month
    so if you are offline for 21h, i will be refunded for a day?

    hard pass especially at the premium price range

  • are my expectations too high?

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