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Hi,
unfortunately i have to correct this at this point.
By default the qemu-guest-agent IS installed on the images we provide. ( Except debian 12 image i think which was ?!forgotten?! ).
This is technically necessary to offer functions like automatic IP address reconfiguration or rootpassword resets on click in the clientarea. Also its supporting functions like snapshots/backups to have smoother micro fs-freezes for them.
Its not used to spy users. Doing so is most probably illegal anyway, at least according to german law.
Thats like someone is renting an appartment from you and using another key to check frequently if all is in order inside. Thats so hard privacy violation... we dont do such things.
There are anyway enough possibilities to measure what ever relevant usages from the outside.
No need to spy....
apt-get remove qemu-guest-agentremoved at:@advinservers @dataforest @AlexPads @hostiko @HostSlick @MannDude @lnx @LiteServer
these providers stood out positively because the qemu-guest-agent was not installed at all! and their systems also run stably:
@layer7 @IONOS @NDTN
then I was lucky, because I use my vps from you with debian 12. and if the qemu agent had been on it, it would be gone now. see my previous post.
I agree with that.
Hi,
thats perfectly fine. Its your server and you are the boss on your server.
All you loose is that our clientareatools wont be able to do the job here and there when it comes to the helper functions. If you dont need/use them anyway, then it makes no difference at all.
I shouldnt post when im almost asleep, thanks @Advin for correcting me
i am the only client!
That‘s not entirely true as well, if the pve hypervisor for whatever reasons needs the guests to be properly shutdown because the host itself is trying to shut it self down then the guest/vps process will just be terminated ungraceful with the possibilty to cause data corruption.
You would need an option to let the customer disable the guest agent entirely enabling the hypervisor to send ACPI shutdown signals instead of shutdown via guest agent.
Something we will look into ourselves for our new backend/frontend.
@layer7 please provide technical classification.
Just for reference, in Germany this is a massive breach of DSGVO and consumer rights and - more important - the so called "StGB" (criminal punishment act). The provider is activly scanning all processes and analysing them to a point, where customer data is at risk.
E.g.:
[root@vps ~]# watch -n 1 mysqladmin -uroot -psecretpassword -hlocalhost processlistYou get the point. This fucks with so many laws ..
I advice every single customer of this "hoster" to change all used passwords on that machine or any machines connected to or from that host, is it ssh, mysql, telnet, whatever application. Also, i filed a notice to the appropriate organisation in Germany which takes care of this fuckup.
I mean, everyone makes mistakes, but this is a deliberate act to spy on users processes and especially including process arguments (like passwords)!
I will simply let mine expired, no more renew.
We added 10 Servers
-> https://prepaid-host.com/aktion/2025-sale-m
I don't understand why people want to pin abuse on open processes. I also have a torrent client open on some of my servers to help distribute legal torrents, and being blocked for that is completely unfounded. I'm not a host, but as already mentioned, there are many ways to detect possible abuse without even having to go down the CharityHost route.
Want to be Big Brother
Is there any refund policy?
We want to share one final post on the recent discussion – not to excuse anything, but to be fully transparent with the technical community here.
Yes, we ran a small automated system that queried running processes via qemu-guest-agent.
It executed:
bash -c 'ps -eo pcpu,args'
roughly every 30 minutes via qm guest exec.
The goal was to detect known abuse patterns — e.g., outbound spam tools — based on a simple signature list (downloaded from a central blacklist). If a match was found, the VM ID and process string were passed to our API, which then triggered a suspension. The code that handled this was fully automated and static. You can review the logic yourself in pseudocode terms:
enumerate all VMs
dump ps output
match strings from the blacklist
suspend if matched, with reason
Nothing was logged long-term, no content was parsed, and no file or disk access was ever performed. It was pure process string matching.
But let’s be clear: even just running ps aux inside a customer VM is already too much.
We underestimated how invasive this would feel — and how seriously this violates expectations and trust. That’s entirely on us.
This system is now completely and permanently removed. We’ll handle abuse differently going forward (e.g., outbound port blocks).
We’ve been around since 2018, and our focus remains the same: providing fast, affordable infrastructure — but without touching customer internals, ever again.
We thank everyone who voiced their criticism – even if it was harsh, it was deserved.
You helped make sure this won’t happen again.
— Christopher Sakel
Prepaid-Host.com
The string comparison logic itself is flawed. What if someone runs a hello world bash script with the name "qbittorrent-nox". Is it going to be banned just because the process name matched to some list. Just a strcmp doesn't warrant a ban.
The only reason a bash script should ever be named "qbittorrent-nox" is if it launches the real "qbittorrent-nox"
I'd actually say it's more flawed because of the reverse. You can just change the name of the binary. I find it hard to believe that the system was intended to stop spam or malicious actors because it would only catch the absolute lowest-hanging fruit. Change the name of your spam executable and you've competely bypassed their abuse system
Danke Christopher - die Diskussion ist hier - in diesem Fachforum - offen und ehrlich geführt und hat viel zur Info beitragen. Und bei dieser Gelegenheit: die Angebote und Qualität sind super und preislich ein Hit! Vielen Dank und weiter so !
Thanks, Christopher – the discussion here, in this specialized forum, has been open and honest and has contributed a lot of information. And by the way, the offers and quality are fantastic, and the price is amazing! Thank you very much, and keep up the good work!
Hi sir yes sir,
quiet simple in this case:
https://pve.proxmox.com/wiki/QEMU/KVM_ACPI_Guest_Shutdown
ACPI shutdowns will be sended to the OS. If the OS supports it, it will do it. If not, it will be hard shutdown ( with the chance of dataloss -- which in the real world happens only under specific conditions ).
Alternatively ( like stated on the link i pasted ), the qemu guest agent can bring the system to a smooth(er) shutdown.
So there is actually no real need to have the qemu guest agent installed to have (cleaner) ACPI shutdowns.
yes sure but that won't work unless you completely disable qemu-agent support for the machine in proxmox, that's the reason it would make sense to implement a ui feature to make it more safe to run machines without an agent running guestside
proxmox won't try to shutdown the guest via acpi if guest-agent support is still enabled in proxmox db's guest config
Did you add more L servers?
We added 10 Servers
-> https://prepaid-host.com/aktion/2025-sale-m
-> https://prepaid-host.com/aktion/2025-sale-l
Why is my server offline so often?
Please Write an Ticket. I take a Look.
thank you very much. i value your opinion and trust your judgement. you always write in detail and with technical expertise, and i also like to support ultra-local providers.
Well that wont make his statement less wrong though? https://forum.proxmox.com/threads/openwrt-vm-reboot-shutdown-not-working.68154/post-307268
This is just simply not true, you can support my idea to let customers decide if ga support should be disabled hypervisor side to improve everyday operations (or make your statement true) or you can be against implementing such a feature as you don't see the point in it.
I just don't think that it's fair that i share my idea with you just out of friendlyness while you are saying that i am wrong.
Especially when people start to believe stuff that isn't technically correct, I'd appreciate it if you could tell me what bothers you so much since you always seem to be pretty chill and friendly as well, I mean unless you didn't know it better? @layer7
Hi,
before things escalate in this beautiful LET Shark tank:
Firstly:
i pasted an information from Proxmox Wiki. So thats NOT my opinion. Thats the "Opinion" of Proxmox how they think their product works.
So if you are not happy with that, complain with Proxmox, not with me. I just referred to their information -- without any own opinion.
Secondly ( and because i usually at least try to be of use and helpful ):
I tested now, if the Wiki of Proxmox is fake news / outdated or correct.
How i tested:
Then i clicked for the VM on the shutdown ( not stop ) and then an Proxmox sended an ACPI shutdown command to the VM.
In the logs i see about this command:
First:
https://ibb.co/5XHxz1pj
And then the services and bla bla shutting down properly.
Down to last log entry:
https://ibb.co/rGN1RK0d
Which, after all services shut down cleanly, the server was powered off.
So from my humble perspective, the information in the Proxmox wiki seems to be still correct.
I was testing with Version 8 of Proxmox.
If your systems behave differently, i suggest you to check out the VM settings you configured.
Especially in the options if ACPI is actually on ( which is the default i think anyway, but who knows ).
And another thing that might be important:
We use by default host-passthrough so all CPU capabilities are given to the guest. If you are using a CPU emulation, maybe that might be the reason why the ACPI signal wont make it properly through. -- Theoretically that should not make a difference... but theory usually dont apply to the real world.
Last but not least:
Sorry that i just gave the pictures as links. I am here on a short trip with the children and refuse to invest more than 1% brain to find out why the LET forum software will not just display the picture in the preview when i give the correct URL
No you are right that feature was added in pve 8.4 back in april, we usually wait up to 6 months until upgrading. It would be great to see proxmox fixing even more stuff about it's behaviour with expecting the guest agent to be available. That would make it obsolete to have a feature in place and enables us to not care if the guest agent is configured but not available.
"Shutting down a VM with the QEMU guest agent enabled will now fall back to ACPI shutdown if the QEMU guest agent is not active."
https://pve.proxmox.com/wiki/Roadmap
I usually don't like to reference the proxmox wiki as i have stumbled across other wrong things to in the past as well, but as my main concern has been addressed that is not of any meaning to me. I was wondering about your assumption as shutting down guests with no running ga kills them instead of shutting them really down prior to 9th of april or when you upgraded to 8.4.
Actually there are a lot more other things that bother me about pve but their code base or docs don't look very much inviting to me, let's see what time will bring
We added 10 Servers
-> https://prepaid-host.com/aktion/2025-sale-m
-> https://prepaid-host.com/aktion/2025-sale-l