Proton Outage

cinnur

Identified - As of 16:15 CET, all services other than Mail and Calendar are operating normally. We are still working on fixing the issue and restoring the rest of the affected services. We'll come back with more information in the next update. Thank you for your patience.
Jan 09, 2025 - 17:42 CET

https://status.proton.me/

ascicode

Don't know what happened, but my services working.

chitree

Yeah, protonmail is still down

Fubukibox

Checking my mail works fine over here. I heard that protonvpn was overloaded or something. Looks like everything is back to normal other then the calendar

ServerBachelor

No issues on my end.

cinnur

it solved, i think

Monitoring - We have resolved all service outages, and the situation has been stable for some time. We have identified the root cause of the problem, implemented a fix, and are now monitoring the results.
Jan 09, 2025 - 19:27 CET

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Update - We are continuing to work on a fix for this issue.
Jan 09, 2025 - 19:00 CET

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Update - Access to Proton Mail has been fully restored, and we can confirm that it is now operating normally. We are working on a solution for Calendar and will be back soon with more information.
Jan 09, 2025 - 18:37 CET

0xC7

TGIF, it was resolved, my use of proton services (mail,vpn,drive) are working.

ailice

Wait, did you guys use proton?

Turbo_Pascal

I noticed Proton forces the same password for mail and VPN. A workaround is to skip the official VPN app and instead download a config file. Some VPN features get omitted in the process. Has anyone tried this? How important are those features that are only available in the official app?

skippy

@Turbo_Pascal said:
I noticed Proton forces the same password for mail and VPN. A workaround is to skip the official VPN app and instead download a config file. Some VPN features get omitted in the process. Has anyone tried this? How important are those features that are only available in the official app?

There is 2 password mode. https://proton.me/support/switch-two-password-mode

Turbo_Pascal

Thanks. I was aware. If one of two passwords is shared with VPN, it doesn't really solve the problem. It's been discussed elsewhere on the web. Apparently Proton explained that they refuse to allow unique VPN passwords because of the business risk of password sharing.
I'm trying to figure out if Proton Unlimited is sufficient, or if I need to pay for an additional VPN when using an untrusted device.

@skippy said: There is 2 password mode

noob404

@Turbo_Pascal said:
I noticed Proton forces the same password for mail and VPN. A workaround is to skip the official VPN app and instead download a config file. Some VPN features get omitted in the process. Has anyone tried this? How important are those features that are only available in the official app?

I personally have always preferred using the config files instead of the official app. Hadn't thought of the fact that app using the same password as mail is somewhat of a risk.

Turbo_Pascal

It's interesting that you didn't choose the official app anyway. Do you like how it works without? Maybe Proton is good enough with config files only.

@noob404 said: always preferred using the config files instead of the official app