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Server management

MaximusMaximus Member
in General

Had a server down for 6 hours while I was sleeping. I had to manually reboot. Cause unknown. To prevent this in the future, I am looking for a server management company. I came across bobcares Is this trustworthy?

Comments

  • systemfreakssystemfreaks Member, Patron Provider

    We do offer server management as a pro service, but before you hire someone did you manage to figure out why the server was OFFLINE or why i didn't boot right up? Usually its just a matter of adding some monitoring automation

  • r3kr3k Member

    @Maximus said:
    I came across bobcares Is this trustworthy?

    Bobcares does the bare minimum, and they’re extremely slow.
    I’d recommend against using them.

    Thanked by 1NetDynamics24
  • danblazedanblaze Member

    It's always nice to have someone to help with O&M.

    But here's the kicker - is the server going down related to the provider? Or is it really caused by lack of maintenance?

    If it's the former then it's always going to happen, if it's the latter, you're the one who needs to pay for it.

  • LeviLevi Member

    Rack911. I think they are still fully CA/USA, no Punjabi.

  • noob404noob404 Member

    Could this be related to the LA fires? You didn't mention where the DC is.

  • emghemgh Member, Megathread Squad

    I had decent experiences with bob cares

  • BharatBBharatB Member, Patron Provider

    We provide server management services as well

  • balrammbalramm Member, Host Rep

    @BharatB Servergurus Recommended

  • r3kr3k Member
    edited January 9

    @Levi said:
    Rack911. I think they are still fully CA/USA, no Punjabi.

    Rack911 is excellent.
    also.. i’m pretty sure they have staff in multiple EU countries & in India.

  • EthernetServersEthernetServers Member, Patron Provider

    https://www.admingeekz.com/ are exceptionally good - Scott and Simon are excellent to work with for all things sysadmin and programming.

    Thanked by 1r3k
  • georgedatacentergeorgedatacenter Member, Patron Provider

    @EthernetServers said:
    https://www.admingeekz.com/ are exceptionally good - Scott and Simon are excellent to work with for all things sysadmin and programming.

    +1

    Thanked by 1r3k
  • donlidonli Member

    @Maximus said:
    Had a server down for 6 hours while I was sleeping. I had to manually reboot. Cause unknown. To prevent this in the future, I am looking for a server management company. I came across bobcares Is this trustworthy?

    Perhaps you just need to subscribe to a server monitoring service that texts your phone when your server is down.

  • MaximusMaximus Member

    @systemfreaks said:
    We do offer server management as a pro service, but before you hire someone did you manage to figure out why the server was OFFLINE or why i didn't boot right up? Usually its just a matter of adding some monitoring automation

    No, I checked all logs nothing indicates why server went offline. When logged via KVM console was unresponsive. I handle most of the server tasks by myself but situations like these need someone who can fix immediately when it goes down. Usually this never happens in 3-5 months but you can't predict.

  • MaximusMaximus Member

    @danblaze said:
    It's always nice to have someone to help with O&M.

    But here's the kicker - is the server going down related to the provider? Or is it really caused by lack of maintenance?

    If it's the former then it's always going to happen, if it's the latter, you're the one who needs to pay for it.

    I don't know the reason yet. Had a RAM failure but @1gservers replaced recently.

  • MaximusMaximus Member

    @EthernetServers said:
    https://www.admingeekz.com/ are exceptionally good - Scott and Simon are excellent to work with for all things sysadmin and programming.

    I don't see any information about them, not even contact information. How can I give someone my server when I don't know about the company?

  • r3kr3k Member
    edited January 9

    @Maximus said:

    @EthernetServers said:
    https://www.admingeekz.com/ are exceptionally good - Scott and Simon are excellent to work with for all things sysadmin and programming.

    I don't see any information about them, not even contact information. How can I give someone my server when I don't know about the company?

    They are pretty good.
    Use the contact form @ https://www.admingeekz.com/contact-us
    or just email their sales email.

  • inthecloudbloginthecloudblog Member

    We been working with BitHoarders for quite some months now, super happy to work together.

    https://bithoarders.com/consult

  • DrNutellaDrNutella Member

    Maybe your host turned it off. Wouldn’t be the first time they’re caught red handed

  • MaximusMaximus Member

    @DrNutella said:
    Maybe your host turned it off. Wouldn’t be the first time they’re caught red handed

    It was frozen when I logged into kvm and checked it.

    Thanked by 1DrNutella
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