Server management

Maximus

Had a server down for 6 hours while I was sleeping. I had to manually reboot. Cause unknown. To prevent this in the future, I am looking for a server management company. I came across bobcares Is this trustworthy?

systemfreaks

We do offer server management as a pro service, but before you hire someone did you manage to figure out why the server was OFFLINE or why i didn't boot right up? Usually its just a matter of adding some monitoring automation

r3k

@Maximus said:
I came across bobcares Is this trustworthy?

Bobcares does the bare minimum, and they’re extremely slow.
I’d recommend against using them.

danblaze

It's always nice to have someone to help with O&M.

But here's the kicker - is the server going down related to the provider? Or is it really caused by lack of maintenance?

If it's the former then it's always going to happen, if it's the latter, you're the one who needs to pay for it.

Levi

Rack911. I think they are still fully CA/USA, no Punjabi.

noob404

Could this be related to the LA fires? You didn't mention where the DC is.

emgh

I had decent experiences with bob cares

BharatB

We provide server management services as well

balramm

@BharatB Servergurus Recommended

r3k

@Levi said:
Rack911. I think they are still fully CA/USA, no Punjabi.

Rack911 is excellent.
also.. i’m pretty sure they have staff in multiple EU countries & in India.

EthernetServers

https://www.admingeekz.com/ are exceptionally good - Scott and Simon are excellent to work with for all things sysadmin and programming.

georgedatacenter

@EthernetServers said:
https://www.admingeekz.com/ are exceptionally good - Scott and Simon are excellent to work with for all things sysadmin and programming.

+1

donli

@Maximus said:
Had a server down for 6 hours while I was sleeping. I had to manually reboot. Cause unknown. To prevent this in the future, I am looking for a server management company. I came across bobcares Is this trustworthy?

Perhaps you just need to subscribe to a server monitoring service that texts your phone when your server is down.

Maximus

@systemfreaks said:
We do offer server management as a pro service, but before you hire someone did you manage to figure out why the server was OFFLINE or why i didn't boot right up? Usually its just a matter of adding some monitoring automation

No, I checked all logs nothing indicates why server went offline. When logged via KVM console was unresponsive. I handle most of the server tasks by myself but situations like these need someone who can fix immediately when it goes down. Usually this never happens in 3-5 months but you can't predict.

Maximus

@danblaze said:
It's always nice to have someone to help with O&M.

But here's the kicker - is the server going down related to the provider? Or is it really caused by lack of maintenance?

If it's the former then it's always going to happen, if it's the latter, you're the one who needs to pay for it.

I don't know the reason yet. Had a RAM failure but @1gservers replaced recently.

Maximus

@EthernetServers said:
https://www.admingeekz.com/ are exceptionally good - Scott and Simon are excellent to work with for all things sysadmin and programming.

I don't see any information about them, not even contact information. How can I give someone my server when I don't know about the company?

r3k

@Maximus said:

@EthernetServers said:
https://www.admingeekz.com/ are exceptionally good - Scott and Simon are excellent to work with for all things sysadmin and programming.

I don't see any information about them, not even contact information. How can I give someone my server when I don't know about the company?

They are pretty good.
Use the contact form @ https://www.admingeekz.com/contact-us
or just email their sales email.

inthecloudblog

We been working with BitHoarders for quite some months now, super happy to work together.

https://bithoarders.com/consult

DrNutella

Maybe your host turned it off. Wouldn’t be the first time they’re caught red handed

Maximus

@DrNutella said:
Maybe your host turned it off. Wouldn’t be the first time they’re caught red handed

It was frozen when I logged into kvm and checked it.