Netcup Not delivered the order - No response via Ticket

babynew

It is more than 6 days completed after paying invoice for a root server.Still not delivered.Submitted tickets no response .Is it usual for netcupt.Is there any guy here in lowendtalk to support?

emgh

+49 721 754 0 755 0

ehab

@emgh said:
+49 721 754 0 755 0

gay sex line?

emgh

@ehab said:

@emgh said:
+49 721 754 0 755 0

gay sex line?

Yeah. Call and tell them you're horny

yermak

@emgh said:
+49 721 754 0 755 0

sanvit

For me, the server delivery was pretty fast (~20 minutes), but yeah their support took like a month to answer my question (which didn’t even really answer my initial query)

Blembim

I still have tickets from b4 christmas, and yet receive even initial response lol

unsafetypin

I do appreciate the German lack of customer service. I will say I ordered a VM from them a few days ago and it was provisioned within an hour or two. It's been years since I've had to open up a ticket with them, though.

Rubben

@ehab said:

@emgh said:
+49 721 754 0 755 0

gay sex line?

Guys please stop calling me

ehab

@Rubben said:

@ehab said:

@emgh said:
+49 721 754 0 755 0

gay sex line?

Guys please stop calling me

babynew

@emgh said:
+49 721 754 0 755 0

Contacted them ...They don't have much resources to provision the root server. They will inform to Technical team and they will provision once the resources is available.I feel hopeless.

babynew

Delivered the Order today.

EthanZou

@babynew said:

@emgh said:
+49 721 754 0 755 0

Contacted them ...They don't have much resources to provision the root server. They will inform to Technical team and they will provision once the resources is available.I feel hopeless.

Which location?

babynew

Netherland

vr10

@babynew said:
Netherland

Worth the wait I imagine?