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› › I LOVE HOSTODO BLACK FRIDAY - $$ GIVEAWAY - 1G $12/yr - 2G $20/yr - 8G $6.4/mo DETROIT TAMPA VEGAS - Page 26
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I LOVE HOSTODO BLACK FRIDAY - $$ GIVEAWAY - 1G $12/yr - 2G $20/yr - 8G $6.4/mo DETROIT TAMPA VEGAS

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  • HulluhHulluh Member

    @sprycalm said:
    I'd like to ask how your company receives and handles customer support requests. I've tried contacting Crisp customer support through the website but no one replied, I've also submitted a ticket through the website but received no response, and now I'm trying to reach out through LET DM but it was left unanswered. It's been three working days since I first reached out

    I'm also a user of their service and have generally had timely responses from their support team. Usually, they're quite responsive. I experienced something similar when trying to claim the prize - no response either. While it's frustrating to wait, I hope they'll return to their normal response times soon.

  • sprycalmsprycalm Member

    Day 5 still no response.

  • yoursunnyyoursunny Member, IPv6 Advocate
    edited January 11

    I have 1G1C100G plan in Tampa location.
    sudo apt full-upgrade -y takes 15 minutes for upgrading 41 packages.
    Is this normal, or should I ask for moving to a different node?

    Below is YABS with GB4

    sunny@vps7:~$ curl -sL https://yabs.sh | bash -s -- -i4
# ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
#              Yet-Another-Bench-Script              #
#                     v2025-01-01                    #
# https://github.com/masonr/yet-another-bench-script #
# ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #

Sat Jan 11 15:42:33 UTC 2025

Basic System Information:
---------------------------------
Uptime     : 0 days, 0 hours, 1 minutes
Processor  : AMD EPYC 7742 64-Core Processor
CPU cores  : 1 @ 2249.996 MHz
AES-NI     : ✔ Enabled
VM-x/AMD-V : ✔ Enabled
RAM        : 960.7 MiB
Swap       : 512.0 MiB
Disk       : 99.9 GiB
Distro     : Debian GNU/Linux 12 (bookworm)
Kernel     : 6.1.0-29-amd64
VM Type    : KVM
IPv4/IPv6  : ✔ Online / ✔ Online

IPv6 Network Information:
---------------------------------
ISP        : Hostodo
ASN        : AS399804 Hostodo
Host       : Hostodo
Location   : Tampa, Florida (FL)
Country    : United States

fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/sda5):
---------------------------------
Block Size | 4k            (IOPS) | 64k           (IOPS)
  ------   | ---            ----  | ----           ---- 
Read       | 15.56 MB/s    (3.8k) | 202.18 MB/s   (3.1k)
Write      | 15.57 MB/s    (3.8k) | 203.25 MB/s   (3.1k)
Total      | 31.14 MB/s    (7.7k) | 405.44 MB/s   (6.3k)
           |                      |                     
Block Size | 512k          (IOPS) | 1m            (IOPS)
  ------   | ---            ----  | ----           ---- 
Read       | 975.12 MB/s   (1.9k) | 1.35 GB/s     (1.3k)
Write      | 1.02 GB/s     (2.0k) | 1.44 GB/s     (1.4k)
Total      | 2.00 GB/s     (3.9k) | 2.80 GB/s     (2.7k)

Geekbench 4 Benchmark Test:
---------------------------------
Test            | Value                         
                |                               
Single Core     | 361                           
Multi Core      | 311                           
Full Test       | https://browser.geekbench.com/v4/cpu/18428812

YABS completed in 19 min 22 sec
  • HassanHassan Member, Patron Provider

    @yoursunny not normal, we have a faulty motherboard.

    Migrated your instance to another node for now. We'll be scheduling maintenance to replace the board in a few weeks.

    Thanked by 3yoursunny scotyand hobofl
  • yoursunnyyoursunny Member, IPv6 Advocate

    Moved to epyck01 node, GB4 score increased 10x and is at normal levels.
    Link to previous benchmark iperf3 and GB4 on epyck01tpa01.

    sunny@vps7:~$ curl -sL yabs.sh | bash -s -- -s "https://yabsdb.com/add" -4
# ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
#              Yet-Another-Bench-Script              #
#                     v2025-01-01                    #
# https://github.com/masonr/yet-another-bench-script #
# ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #

Wed Jan 15 12:51:39 UTC 2025

Basic System Information:
---------------------------------
Uptime     : 2 days, 8 hours, 23 minutes
Processor  : AMD EPYC 7742 64-Core Processor
CPU cores  : 1 @ 2249.998 MHz
AES-NI     : ✔ Enabled
VM-x/AMD-V : ✔ Enabled
RAM        : 960.7 MiB
Swap       : 512.0 MiB
Disk       : 99.9 GiB
Distro     : Debian GNU/Linux 12 (bookworm)
Kernel     : 6.1.0-29-amd64
VM Type    : KVM
IPv4/IPv6  : ✔ Online / ✔ Online

IPv6 Network Information:
---------------------------------
ISP        : Hostodo
ASN        : AS399804 Hostodo
Host       : Hostodo
Location   : Tampa, Florida (FL)
Country    : United States

fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/sda5):
---------------------------------
Block Size | 4k            (IOPS) | 64k           (IOPS)
  ------   | ---            ----  | ----           ---- 
Read       | 164.89 MB/s  (41.2k) | 1.51 GB/s    (23.6k)
Write      | 165.33 MB/s  (41.3k) | 1.52 GB/s    (23.8k)
Total      | 330.23 MB/s  (82.5k) | 3.04 GB/s    (47.5k)
           |                      |                     
Block Size | 512k          (IOPS) | 1m            (IOPS)
  ------   | ---            ----  | ----           ---- 
Read       | 3.07 GB/s     (6.0k) | 2.92 GB/s     (2.8k)
Write      | 3.23 GB/s     (6.3k) | 3.11 GB/s     (3.0k)
Total      | 6.30 GB/s    (12.3k) | 6.03 GB/s     (5.8k)

iperf3 Network Speed Tests (IPv4):
---------------------------------
Provider        | Location (Link)           | Send Speed      | Recv Speed      | Ping           
-----           | -----                     | ----            | ----            | ----           
Clouvider       | London, UK (10G)          | 648 Mbits/sec   | 11.4 Mbits/sec  | 95.6 ms        
Eranium         | Amsterdam, NL (100G)      | 699 Mbits/sec   | 523 Mbits/sec   | 116 ms         
Uztelecom       | Tashkent, UZ (10G)        | 594 Mbits/sec   | 66.9 Mbits/sec  | 196 ms         
Leaseweb        | Singapore, SG (10G)       | 514 Mbits/sec   | 6.58 Mbits/sec  | 234 ms         
Clouvider       | Los Angeles, CA, US (10G) | 711 Mbits/sec   | 105 Mbits/sec   | 66.1 ms        
Leaseweb        | NYC, NY, US (10G)         | 804 Mbits/sec   | 44.9 Mbits/sec  | 38.3 ms        
Edgoo           | Sao Paulo, BR (1G)        | 619 Mbits/sec   | 64.1 Mbits/sec  | 120 ms         

iperf3 Network Speed Tests (IPv6):
---------------------------------
Provider        | Location (Link)           | Send Speed      | Recv Speed      | Ping           
-----           | -----                     | ----            | ----            | ----           
Clouvider       | London, UK (10G)          | 641 Mbits/sec   | 105 Mbits/sec   | 95.6 ms        
Eranium         | Amsterdam, NL (100G)      | 652 Mbits/sec   | 563 Mbits/sec   | 116 ms         
Uztelecom       | Tashkent, UZ (10G)        | 573 Mbits/sec   | 60.2 Mbits/sec  | 196 ms         
Leaseweb        | Singapore, SG (10G)       | 521 Mbits/sec   | 17.5 Mbits/sec  | 234 ms         
Clouvider       | Los Angeles, CA, US (10G) | 733 Mbits/sec   | 104 Mbits/sec   | 66.0 ms        
Leaseweb        | NYC, NY, US (10G)         | 819 Mbits/sec   | 63.2 Mbits/sec  | 38.4 ms        
Edgoo           | Sao Paulo, BR (1G)        | 625 Mbits/sec   | 120 Mbits/sec   | 120 ms         

Geekbench 4 Benchmark Test:
---------------------------------
Test            | Value                         
                |                               
Single Core     | 4013                          
Multi Core      | 3893                          
Full Test       | https://browser.geekbench.com/v4/cpu/18440204

YABS completed in 13 min 50 sec
View your YABS here https://yabsdb.com/yabs/s9TaZLBe
    Thanked by 1hobofl
  • Paradox0sParadox0s Member

    @sprycalm said:
    I'd like to ask how your company receives and handles customer support requests. I've tried contacting Crisp customer support through the website but no one replied, I've also submitted a ticket through the website but received no response, and now I'm trying to reach out through LET DM but it was left unanswered. It's been three working days since I first reached out

    I think there is no support.

  • HassanHassan Member, Patron Provider

    @sprycalm @Paradox0s apologies for the delays

    Please send me a Dm with details about your case and we will help you ASAP

    We will be hiring additional support staff to answer support cases

  • HassanHassan Member, Patron Provider

    Performance issues on EPYCK02LV01, EPYCK03LV01, EPYCK02TPA01 are all resolved now

    Thanked by 2dev_vps hobofl
  • dev_vpsdev_vps Member

    @Hassan said:
    Performance issues on EPYCK02LV01, EPYCK03LV01, EPYCK02TPA01 are all resolved now

    Thanks @Hassan

  • seventhsky42seventhsky42 Member

    Nobody is providing support, instance doesn't work: ins::n6hzf1oh36

  • ZolgathZolgath Member

    I ❤️ Hostodo

  • seventhsky42seventhsky42 Member

    Again same, no support from Hasan. Doesn't check message on chat & here.

  • HassanHassan Member, Patron Provider

    @seventhsky42 said:
    Again same, no support from Hasan. Doesn't check message on chat & here.

    Sorry for the delay, responded. I need you to send me a screenshot of your network settings

  • jingjingfu83jingjingfu83 Member

    I ❤️ Hostodo

  • forghaniforghani Member

    Nice deal thanks

  • tenyearspasstenyearspass Member

    I ❤️ Hostodo

  • bionsesbionses Member

    Support is not responding, I have been chatting and emailing for 4 days now, they just ignore me, are there any other ways to communicate?

  • ivanctlqivanctlq Member

    @Hassan Please help me get my VPS working, it's been several hours and my clients are desperate!

  • alicom13alicom13 Member
    edited February 13

    @Hassan Please help me, i was DM.
    I think my vps with @ivanctlq One node

  • ourswoursw Member

    @Hassan The Las Vegas host lost contact for 16 hours during Black Friday, please check 158.51.124.0/24 as soon as possible

  • spyworkspywork Member

    @Hassan i wrote an mail to support 7 day ago, no respoonse. C'mon i vote for you in Top provider and 7 day for no support? My instance ins::p6a1pjaba2 it's all fucked up. Check please.

  • uninunin Member

    @Hassan Las Vegas has been without internet for over 24 hours. When will the network be restored?

  • tomio9283tomio9283 Member

    I ❤️ Hostodo

  • seventhsky42seventhsky42 Member

    ins::7c543zgxvv, paid invoice, still shows suspended- been 48 hours and nobody care to handle support, there is no one or nobody supporting.

    One more now, ins::9pvl6o1zgw, paid invoice, still shows suspended.

  • masum888masum888 Member

    I ❤️ Hostodo

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