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Equinix Metal is ceasing operations
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Equinix Metal is ceasing operations

Dear Metal Customer, 

We greatly appreciate the trust you place in Equinix as your digital infrastructure provider and strive each day to build on that trust by providing the solutions and services that deliver the greatest value. To this end, I’m writing to share an important decision that will enable us to focus on the solutions our customers have told us drive the most impact for their business.  

Effective today, we will stop selling Equinix Metal and will sunset the service on June 30, 2026. There will be no changes to your current infrastructure or your support experience between now and June 30, 2026. Although we will deprioritize new features, we will of course ensure the continued performance, security, and stability of the Metal product until it is sunset. For contracts ending after this eighteen-month period, your account team will work with you to assess alternative solutions and options. 

We recognize that this decision may be disruptive and may require an alternative solution for your workloads. We have activated our teams to work closely with you to identify the right path forward, including leveraging our colocation, managed-solutions offerings, or third-party options. 

Our digital infrastructure services remain foundational to our strategy and how we serve our customers. We will invest further in solutions like Equinix Fabric® and Network Edge, as well as upcoming innovations aimed at better serving your needs. 

Our team is dedicated to delivering a smooth process and assisting you every step of the way.
Your account team will contact you soon if they have not already. If you have any questions in the meantime or need further information, please don't hesitate to reach out to them. 

Thank you for your continued partnership.  

Best regards, 
Jon Lin, Chief Business Officer  
Mike Campbell, Chief Sales Officer

https://dropbox.com/scl/fi/mg837d4mmor9i1kanyi1z/Metal-Customer-Notification-Nov-6-vShare.pdf?rlkey=ra50zy3fv4ndnf56mex1v3uca&st=63xwcu6f&dl=0

Comments

  • emghemgh Member, BF Ambassador

    You paid Equinix Metal prices?? :o

    Thanked by 2gbzret4d ChrisMiller
  • MikeAMikeA Member, Patron Provider

    to the surprise of nobody.

    Thanked by 1PureVoltage
  • emghemgh Member, BF Ambassador

    @MikeA said:
    to the surprise of nobody.

    Why?

  • MikeAMikeA Member, Patron Provider

    @emgh said:

    @MikeA said:
    to the surprise of nobody.

    Why?

    you pay for the name. and there are many options if you want to pay more just for names.

    Thanked by 1emgh
  • yoursunnyyoursunny Member, IPv6 Advocate

    @MikeA said:
    you pay for the name. and there are many options if you want to pay more just for names.

    Sure, will you buy this?

    Thanked by 1jsg
  • MikeAMikeA Member, Patron Provider

    @yoursunny said:

    @MikeA said:
    you pay for the name. and there are many options if you want to pay more just for names.

    Sure, will you buy this?

    no I probably can't afford the apple car pro max.

  • tentortentor Member, Host Rep

    @MikeA said:

    @emgh said:

    @MikeA said:
    to the surprise of nobody.

    Why?

    you pay for the name. and there are many options if you want to pay more just for names.

    I am not sure if there are many alternatives offering similar service in terms of features.

    Thanked by 2emgh fluffernutter
  • @MikeA said:

    @emgh said:

    @MikeA said:
    to the surprise of nobody.

    Why?

    you pay for the name. and there are many options if you want to pay more just for names.

    Very very few people offered what Equinix Metal did, I assume they're stopping since it's a product line that competes directly with quite a few of their customers.

  • matt_serversmatt_servers Member, Host Rep

    Does anyone know what Equinix Metal customers are thinking about as an alternative solution now they're closing their bare-metal services down?

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