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Question for HostHatch customers - root drive smaller than expected for storage server
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Question for HostHatch customers - root drive smaller than expected for storage server

I purchased a 1 TB storage server but the root drive is only 19G in size instead of 1 TB. I contacted support but while waiting I was wondering if someone knows something that needs to be done on their servers in order to activate all the storage or something like that?

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Comments

  • fredo1664fredo1664 Member
    edited November 5

    Possibly a default partitioning and you need to either grow the root partition or create a partition for your data?
    I've seen that before with a Centos image, can't remember which provider.
    What does mount say? fdisk? /etc/fstab?

  • remyremy Member
    edited November 5

    @vitobotta said:
    I purchased a 1 TB storage server but the root drive is only 19G in size instead of 1 TB. I contacted support but while waiting I was wondering if someone knows something that needs to be done on their servers in order to activate all the storage or something like that?

    Normally on their new RAID 1 offerings. You have an SSD for the system + separate HDD.

    Can you give us the ouput of:
    sudo lsblk -io KNAME,TYPE,SIZE,MODEL

  • rattlecattlerattlecattle Member
    edited November 5

    Quoting from another thread, new storage services come with a 20GB for the root drive.

    @hosthatch said:

    Thanks for the recommendation. All VMs come with 20GB (or more depending on the plan) NVMe SSD for the OS. The website is not yet updated with its info.

    Just adding this here since the request by the OP also includes 16GB SSD, so we would be a good fit.

    Link: https://lowendtalk.com/discussion/comment/4027376/#Comment_4027376

  • Thanks guys! There is indeed a /dev/vdb device. I didn't think of checking the devices since I have never come across a case where a disk device was not referenced in the fstab like in this case. Thanks again :)

  • What is the port speed on the storage servers? I am syncing data with Resilio Sync and it's doing only 4-5 MB/sec. I have full Gigabit upload and no bottleneck on my side.

    Thanked by 1k9banger
  • @vitobotta said:
    What is the port speed on the storage servers? I am syncing data with Resilio Sync and it's doing only 4-5 MB/sec. I have full Gigabit upload and no bottleneck on my side.

    You are not the only suffering from their slow speeds. No I know I'm not alone.

    I was doing some simultaneous transfers of the weekend backups and they all topped out at 1 MiB/s

    Where is your server located?

  • @vitobotta said:
    What is the port speed on the storage servers? I am syncing data with Resilio Sync and it's doing only 4-5 MB/sec. I have full Gigabit upload and no bottleneck on my side.

    They have 10Gbps links. The bottleneck is Resilio (chunking and hashing), not the network port. Used it for years but could never get good performance (even with SSD drives instead of HDDs like you have on storage) and when their updates and support dried up, I moved to syncthing. It had the same issue.

    I would rsync it and then add in Resilio to save time.

  • @TimboJones said:

    @vitobotta said:
    What is the port speed on the storage servers? I am syncing data with Resilio Sync and it's doing only 4-5 MB/sec. I have full Gigabit upload and no bottleneck on my side.

    They have 10Gbps links. The bottleneck is Resilio (chunking and hashing), not the network port. Used it for years but could never get good performance (even with SSD drives instead of HDDs like you have on storage) and when their updates and support dried up, I moved to syncthing. It had the same issue.

    I would rsync it and then add in Resilio to save time.

    Resilio has never been a bottleneck for me and has always maxed out my Gigabit connection.

  • the more pertinent question is: regular or promotional price?

  • @vitobotta said:
    What is the port speed on the storage servers? I am syncing data with Resilio Sync and it's doing only 4-5 MB/sec. I have full Gigabit upload and no bottleneck on my side.

    I'm 100% sure that if you use rclone and mount sftp for backups, you can easily get very high rates using multiple threads, say more than 8.

  • @cybertech said:
    the more pertinent question is: regular or promotional price?

    I just ordered at the regular price from the site

  • This is my HH storage in Stockholm. Does not look caped in any way to me, but I guess it could be different in other locations.

     Basic Network Info
    ---------------------------------------------------------------------------
     Primary Network    : IPv6
     IPv6 Access        : ✔ Online
     IPv4 Access        : ✔ Online
     ISP                : HostHatch
     ASN                : AS63473 HostHatch, LLC
     Host               : HostHatch, LLC
     Location           : Stockholm, Stockholm County-AB, Sweden
    ---------------------------------------------------------------------------
     Speedtest.net (Region: GLOBAL)
    ---------------------------------------------------------------------------
     Location         Latency     Loss    DL Speed       UP Speed       Server      
    
     ISP: HostHatch 
    
     Nearest          0.74 ms     0.0%    11742.95 Mbps  12526.91 Mbps  Tele2 Sweden - Stockholm 
    
     Kochi, IN        229.40 ms   0.0%    3295.12 Mbps   334.95 Mbps    Asianet Broadband - Cochin 
     Bangalore, IN    211.26 ms   0.0%    3617.04 Mbps   396.20 Mbps    Bharti Airtel Ltd - Bangalore 
     Chennai, IN      200.87 ms   N/A     3186.93 Mbps   381.83 Mbps    Jio - Chennai 
     Mumbai, IN       137.61 ms   0.0%    4186.16 Mbps   596.53 Mbps    i3D.net - Mumbai 
     Delhi, IN        193.04 ms   0.0%    3812.57 Mbps   432.47 Mbps    Tata Play Fiber - New Delhi 
    
     Seattle, US      161.31 ms   N/A     2614.58 Mbps   494.39 Mbps    Comcast - Seattle, WA 
     Los Angeles, US  166.44 ms   0.0%    1779.84 Mbps   479.29 Mbps    ReliableSite Hosting - Los Angeles, CA 
     Dallas, US       133.18 ms   0.0%    3277.54 Mbps   625.18 Mbps    i3D.net - Dallas, TX 
     Miami, US        135.65 ms   N/A     2078.98 Mbps   605.78 Mbps    Dish Wireless - Miami, FL 
     New York, US     97.22 ms    0.0%    4732.83 Mbps   850.70 Mbps    GSL Networks - New York, NY 
     Toronto, CA      120.75 ms   0.0%    6484.10 Mbps   676.43 Mbps    Rogers - Toronto, ON 
     Mexico City, MX  180.48 ms   N/A     3756.34 Mbps   446.80 Mbps    INFINITUM - Ciudad de México 
    
     London, UK       28.78 ms    0.0%    4490.66 Mbps   2931.14 Mbps   VeloxServ Communications - London 
     Amsterdam, NL    26.39 ms    0.0%    4314.71 Mbps   3245.25 Mbps   31173 Services AB - Amsterdam
    
  • @rcy026 said:
    This is my HH storage in Stockholm. Does not look caped in any way to me, but I guess it could be different in other locations.

     Basic Network Info
    ---------------------------------------------------------------------------
     Primary Network    : IPv6
     IPv6 Access        : ✔ Online
     IPv4 Access        : ✔ Online
     ISP                : HostHatch
     ASN                : AS63473 HostHatch, LLC
     Host               : HostHatch, LLC
     Location           : Stockholm, Stockholm County-AB, Sweden
    ---------------------------------------------------------------------------
     Speedtest.net (Region: GLOBAL)
    ---------------------------------------------------------------------------
     Location         Latency     Loss    DL Speed       UP Speed       Server      
    
     ISP: HostHatch 
    
     Nearest          0.74 ms     0.0%    11742.95 Mbps  12526.91 Mbps  Tele2 Sweden - Stockholm 
    
     Kochi, IN        229.40 ms   0.0%    3295.12 Mbps   334.95 Mbps    Asianet Broadband - Cochin 
     Bangalore, IN    211.26 ms   0.0%    3617.04 Mbps   396.20 Mbps    Bharti Airtel Ltd - Bangalore 
     Chennai, IN      200.87 ms   N/A     3186.93 Mbps   381.83 Mbps    Jio - Chennai 
     Mumbai, IN       137.61 ms   0.0%    4186.16 Mbps   596.53 Mbps    i3D.net - Mumbai 
     Delhi, IN        193.04 ms   0.0%    3812.57 Mbps   432.47 Mbps    Tata Play Fiber - New Delhi 
    
     Seattle, US      161.31 ms   N/A     2614.58 Mbps   494.39 Mbps    Comcast - Seattle, WA 
     Los Angeles, US  166.44 ms   0.0%    1779.84 Mbps   479.29 Mbps    ReliableSite Hosting - Los Angeles, CA 
     Dallas, US       133.18 ms   0.0%    3277.54 Mbps   625.18 Mbps    i3D.net - Dallas, TX 
     Miami, US        135.65 ms   N/A     2078.98 Mbps   605.78 Mbps    Dish Wireless - Miami, FL 
     New York, US     97.22 ms    0.0%    4732.83 Mbps   850.70 Mbps    GSL Networks - New York, NY 
     Toronto, CA      120.75 ms   0.0%    6484.10 Mbps   676.43 Mbps    Rogers - Toronto, ON 
     Mexico City, MX  180.48 ms   N/A     3756.34 Mbps   446.80 Mbps    INFINITUM - Ciudad de México 
    
     London, UK       28.78 ms    0.0%    4490.66 Mbps   2931.14 Mbps   VeloxServ Communications - London 
     Amsterdam, NL    26.39 ms    0.0%    4314.71 Mbps   3245.25 Mbps   31173 Services AB - Amsterdam
    

    Where are you based?

  • @vitobotta said:

    @rcy026 said:
    This is my HH storage in Stockholm. Does not look caped in any way to me, but I guess it could be different in other locations.

     Basic Network Info
    ---------------------------------------------------------------------------
     Primary Network    : IPv6
     IPv6 Access        : ✔ Online
     IPv4 Access        : ✔ Online
     ISP                : HostHatch
     ASN                : AS63473 HostHatch, LLC
     Host               : HostHatch, LLC
     Location           : Stockholm, Stockholm County-AB, Sweden
    ---------------------------------------------------------------------------
     Speedtest.net (Region: GLOBAL)
    ---------------------------------------------------------------------------
     Location         Latency     Loss    DL Speed       UP Speed       Server      
    
     ISP: HostHatch 
    
     Nearest          0.74 ms     0.0%    11742.95 Mbps  12526.91 Mbps  Tele2 Sweden - Stockholm 
    
     Kochi, IN        229.40 ms   0.0%    3295.12 Mbps   334.95 Mbps    Asianet Broadband - Cochin 
     Bangalore, IN    211.26 ms   0.0%    3617.04 Mbps   396.20 Mbps    Bharti Airtel Ltd - Bangalore 
     Chennai, IN      200.87 ms   N/A     3186.93 Mbps   381.83 Mbps    Jio - Chennai 
     Mumbai, IN       137.61 ms   0.0%    4186.16 Mbps   596.53 Mbps    i3D.net - Mumbai 
     Delhi, IN        193.04 ms   0.0%    3812.57 Mbps   432.47 Mbps    Tata Play Fiber - New Delhi 
    
     Seattle, US      161.31 ms   N/A     2614.58 Mbps   494.39 Mbps    Comcast - Seattle, WA 
     Los Angeles, US  166.44 ms   0.0%    1779.84 Mbps   479.29 Mbps    ReliableSite Hosting - Los Angeles, CA 
     Dallas, US       133.18 ms   0.0%    3277.54 Mbps   625.18 Mbps    i3D.net - Dallas, TX 
     Miami, US        135.65 ms   N/A     2078.98 Mbps   605.78 Mbps    Dish Wireless - Miami, FL 
     New York, US     97.22 ms    0.0%    4732.83 Mbps   850.70 Mbps    GSL Networks - New York, NY 
     Toronto, CA      120.75 ms   0.0%    6484.10 Mbps   676.43 Mbps    Rogers - Toronto, ON 
     Mexico City, MX  180.48 ms   N/A     3756.34 Mbps   446.80 Mbps    INFINITUM - Ciudad de México 
    
     London, UK       28.78 ms    0.0%    4490.66 Mbps   2931.14 Mbps   VeloxServ Communications - London 
     Amsterdam, NL    26.39 ms    0.0%    4314.71 Mbps   3245.25 Mbps   31173 Services AB - Amsterdam
    

    Where are you based?

    The server is in Stockholm, as stated.

  • "AMD Compute" or storage package?

  • @rcy026 said:

    @vitobotta said:

    @rcy026 said:
    This is my HH storage in Stockholm. Does not look caped in any way to me, but I guess it could be different in other locations.

     Basic Network Info
    ---------------------------------------------------------------------------
     Primary Network    : IPv6
     IPv6 Access        : ✔ Online
     IPv4 Access        : ✔ Online
     ISP                : HostHatch
     ASN                : AS63473 HostHatch, LLC
     Host               : HostHatch, LLC
     Location           : Stockholm, Stockholm County-AB, Sweden
    ---------------------------------------------------------------------------
     Speedtest.net (Region: GLOBAL)
    ---------------------------------------------------------------------------
     Location         Latency     Loss    DL Speed       UP Speed       Server      
    
     ISP: HostHatch 
    
     Nearest          0.74 ms     0.0%    11742.95 Mbps  12526.91 Mbps  Tele2 Sweden - Stockholm 
    
     Kochi, IN        229.40 ms   0.0%    3295.12 Mbps   334.95 Mbps    Asianet Broadband - Cochin 
     Bangalore, IN    211.26 ms   0.0%    3617.04 Mbps   396.20 Mbps    Bharti Airtel Ltd - Bangalore 
     Chennai, IN      200.87 ms   N/A     3186.93 Mbps   381.83 Mbps    Jio - Chennai 
     Mumbai, IN       137.61 ms   0.0%    4186.16 Mbps   596.53 Mbps    i3D.net - Mumbai 
     Delhi, IN        193.04 ms   0.0%    3812.57 Mbps   432.47 Mbps    Tata Play Fiber - New Delhi 
    
     Seattle, US      161.31 ms   N/A     2614.58 Mbps   494.39 Mbps    Comcast - Seattle, WA 
     Los Angeles, US  166.44 ms   0.0%    1779.84 Mbps   479.29 Mbps    ReliableSite Hosting - Los Angeles, CA 
     Dallas, US       133.18 ms   0.0%    3277.54 Mbps   625.18 Mbps    i3D.net - Dallas, TX 
     Miami, US        135.65 ms   N/A     2078.98 Mbps   605.78 Mbps    Dish Wireless - Miami, FL 
     New York, US     97.22 ms    0.0%    4732.83 Mbps   850.70 Mbps    GSL Networks - New York, NY 
     Toronto, CA      120.75 ms   0.0%    6484.10 Mbps   676.43 Mbps    Rogers - Toronto, ON 
     Mexico City, MX  180.48 ms   N/A     3756.34 Mbps   446.80 Mbps    INFINITUM - Ciudad de México 
    
     London, UK       28.78 ms    0.0%    4490.66 Mbps   2931.14 Mbps   VeloxServ Communications - London 
     Amsterdam, NL    26.39 ms    0.0%    4314.71 Mbps   3245.25 Mbps   31173 Services AB - Amsterdam
    

    Where are you based?

    The server is in Stockholm, as stated.

    My bad, sorry

  • @Mumbly said:
    "AMD Compute" or storage package?

    Storage

  • @vitobotta said:

    @Mumbly said:
    "AMD Compute" or storage package?

    Storage

    I know. I mean @rcy026 - I think he got a .se VPS in the same pre-sale round as me (AMD Compute), so it might be a different kind of product.

  • AlyxAlyx Member

    It's a while back since I had my last experience with Hosthatch, but back then (ca. 8 months ago) the bottleneck was the IO of the storage itself.

    Even on local operations, I sometimes could not get more than 5MB/s

  • I am probably gonna cancel. It's too slow for me. I guess I shouldn't expect much for 5 bucks for 1 TB

  • tomletomle Member, LIR

    Yeah storage I/O is limited, it's spinning rust so it has its limitations, especially when shared.

  • Here is mine in AMS, bought it back in 2022, special deal:

    fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/vda1):

    Block Size 4k (IOPS) 64k (IOPS)
    Read 5.99 MB/s (1.4k) 61.72 MB/s (964)
    Write 5.98 MB/s (1.4k) 62.07 MB/s (969)
    Total 11.98 MB/s (2.9k) 123.80 MB/s (1.9k)
    Block Size 512k (IOPS) 1m (IOPS)
    ------ --- ---- ---- ----
    Read 182.43 MB/s (356) 307.65 MB/s (300)
    Write 192.12 MB/s (375) 328.13 MB/s (320)
    Total 374.55 MB/s (731) 635.78 MB/s (620)

    iperf3 Network Speed Tests (IPv4):

    Provider Location (Link) Send Speed Recv Speed Ping
    Clouvider London, UK (10G) 7.95 Gbits/sec 6.54 Gbits/sec 6.58 ms
    Eranium Amsterdam, NL (100G) 11.3 Gbits/sec 10.4 Gbits/sec 0.731 ms
    Uztelecom Tashkent, UZ (10G) 1.57 Gbits/sec 1.76 Gbits/sec 107 ms
    Leaseweb Singapore, SG (10G) 641 Mbits/sec 830 Mbits/sec 208 ms
    Clouvider Los Angeles, CA, US (10G) 1.12 Gbits/sec 1.08 Gbits/sec 147 ms
    Leaseweb NYC, NY, US (10G) 1.99 Gbits/sec 2.28 Gbits/sec 82.3 ms
    Edgoo Sao Paulo, BR (1G) 720 Mbits/sec 874 Mbits/sec 197 ms

    iperf3 Network Speed Tests (IPv6):

    Provider Location (Link) Send Speed Recv Speed Ping
    Clouvider London, UK (10G) 8.36 Gbits/sec 6.39 Gbits/sec 6.41 ms
    Eranium Amsterdam, NL (100G) 10.4 Gbits/sec 10.3 Gbits/sec 1.14 ms
    Uztelecom Tashkent, UZ (10G) 1.43 Gbits/sec 1.32 Gbits/sec 107 ms
    Leaseweb Singapore, SG (10G) 669 Mbits/sec 827 Mbits/sec 208 ms
    Clouvider Los Angeles, CA, US (10G) 1.03 Gbits/sec 1.18 Gbits/sec 147 ms
    Leaseweb NYC, NY, US (10G) 2.00 Gbits/sec 2.27 Gbits/sec 82.1 ms
    Edgoo Sao Paulo, BR (1G) 730 Mbits/sec 884 Mbits/sec 197 ms
  • jsgjsg Member, Resident Benchmarker

    FWIW: I have an old @hosthatch promo VPS (not storage) in NO and just ran a benchmark (single run only) and compared the result to a benchmark (of about 20 runs) done about 2.5 years ago.

    Pretty much the same - with one exception: disk IOps went down brutally by about a factor of 10.

    But again, this was only one single run so it should be taken with a grain of salt.

    All in all I'm still quite happy with my HostHatch VPS. It's a cheap promo VPS and not particularly performant (hint: E5 v2, dual vCores) but has been very reliable and did any job I threw at it quite well.

  • @JohnFilch123 said:
    Here is mine in AMS, bought it back in 2022, special deal:

    fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/vda1):

    Block Size 4k (IOPS) 64k (IOPS)
    Read 5.99 MB/s (1.4k) 61.72 MB/s (964)
    Write 5.98 MB/s (1.4k) 62.07 MB/s (969)
    Total 11.98 MB/s (2.9k) 123.80 MB/s (1.9k)
    Block Size 512k (IOPS) 1m (IOPS)
    ------ --- ---- ---- ----
    Read 182.43 MB/s (356) 307.65 MB/s (300)
    Write 192.12 MB/s (375) 328.13 MB/s (320)
    Total 374.55 MB/s (731) 635.78 MB/s (620)

    iperf3 Network Speed Tests (IPv4):

    Provider Location (Link) Send Speed Recv Speed Ping
    Clouvider London, UK (10G) 7.95 Gbits/sec 6.54 Gbits/sec 6.58 ms
    Eranium Amsterdam, NL (100G) 11.3 Gbits/sec 10.4 Gbits/sec 0.731 ms
    Uztelecom Tashkent, UZ (10G) 1.57 Gbits/sec 1.76 Gbits/sec 107 ms
    Leaseweb Singapore, SG (10G) 641 Mbits/sec 830 Mbits/sec 208 ms
    Clouvider Los Angeles, CA, US (10G) 1.12 Gbits/sec 1.08 Gbits/sec 147 ms
    Leaseweb NYC, NY, US (10G) 1.99 Gbits/sec 2.28 Gbits/sec 82.3 ms
    Edgoo Sao Paulo, BR (1G) 720 Mbits/sec 874 Mbits/sec 197 ms

    iperf3 Network Speed Tests (IPv6):

    Provider Location (Link) Send Speed Recv Speed Ping
    Clouvider London, UK (10G) 8.36 Gbits/sec 6.39 Gbits/sec 6.41 ms
    Eranium Amsterdam, NL (100G) 10.4 Gbits/sec 10.3 Gbits/sec 1.14 ms
    Uztelecom Tashkent, UZ (10G) 1.43 Gbits/sec 1.32 Gbits/sec 107 ms
    Leaseweb Singapore, SG (10G) 669 Mbits/sec 827 Mbits/sec 208 ms
    Clouvider Los Angeles, CA, US (10G) 1.03 Gbits/sec 1.18 Gbits/sec 147 ms
    Leaseweb NYC, NY, US (10G) 2.00 Gbits/sec 2.27 Gbits/sec 82.1 ms
    Edgoo Sao Paulo, BR (1G) 730 Mbits/sec 884 Mbits/sec 197 ms

    You tested /dev/vda1, is it a storage server? On mine the HDD is /dev/vdb, while /dev/vda1 is SSD.

  • It is storage yes. This is an older offer, I do not think I have vda and vdb but will double check

  • AlyxAlyx Member

    No, back then, VMs had just one disk.
    They migrated all VMs to a new configuration with a small SSD boot disk + a separate storage disk half a year ago or so.

    Thanked by 1JohnFilch123
  • @vitobotta said:
    I am probably gonna cancel. It's too slow for me. I guess I shouldn't expect much for 5 bucks for 1 TB

    just wondering, have you ever tried the hetzner storage box? i recall they have 1TB. also, if you ever uses them, which performance is better?

  • rcy026rcy026 Member
    edited November 7

    @Mumbly said:

    @vitobotta said:

    @Mumbly said:
    "AMD Compute" or storage package?

    Storage

    I know. I mean @rcy026 - I think he got a .se VPS in the same pre-sale round as me (AMD Compute), so it might be a different kind of product.

    The speedtest I posted was from my storage vps in Stockholm, ordinary price, no sale.
    I do have compute nodes but this was from a storage. I have another storage vps but that one is also in Stockholm so I doubt the result will be any different.

    Thanked by 1Mumbly
  • hosthatchhosthatch Patron Provider, Top Host, Veteran

    We do not limit the port speeds in any way unless the bandwidth limit is reached. Port speeds are available at https://docs.hosthatch.com/features/

    We cannot predict why you are getting only 5MB/s. You can run YABS or a number of other network benchmarks to see whether the problem lies with the network or not. The HDD disks are in a multi-disk RAID-10 array. I highly doubt you are going to find better-performing HDDs elsewhere.

    If you have a 1Gbps connection at home, you can run an iperf between your storage VM and your computer at home to test the maximum throughput. If there is a routing issue, we'll be happy to look at it.

  • LexLex Member

    @vitobotta curious, did you purchase one of their offer from this forum, or directly from their site? I saw HostHatch excusing poor/slow support due to service type, insisting that the support for their "non-offer" services is way better/faster.

    I'm curious to see if this is true or just bs.

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