L-O-W-E-S-T PRICES EVER down to $0.49/month eff. WITH IPv4 + HIGH AVAILABILITY + LIFETIME BONUS

h2oyes

@h2oyes said:

I have problem with this vps. Any one get answer from support department.

read other comments for problem, I don't read so make me suffer now.

dUbz

I can't believe people are still ordering this oversold mess, enjoy slow speeds and CPU abuse from others

ServerBachelor

@dUbz said:
I can't believe people are still ordering this oversold mess, enjoy slow speeds and CPU abuse from others

It’s not like @default and a few other people noticed this a month ago.

https://lowendtalk.com/discussion/comment/4043430#Comment_4043430

slimbuz

I was stupid enough

sucre13

@senlei said:
渣渣太难用 装个系统装不起来 机器也停了 还不给退款
买了他家小鸡 重装系统相当费劲
玩不转那退款吧 还不给退款

这家的
https://www.massivegrid.com
帮大家踩过坑了
Dear sen,

We have received your ticket and I would like to inform you that you are not eligible for a refund. Please read our Term of Service .

For Services offered on a monthly-basis period, a Customer has the right to cancel them at any time. However, even though no refund is offered in any kind of form (service credit, money, etc) for the unused remaining time, the Customer maintains their right to use these Services for the remaining paid period, after which, the Service is terminated.

The only exception that applies, and a Customer is entitled to a refund in the form of money-back, is when the request is formally placed within the first 15 days of the first month of Service activation, the customer can request one refund per product category. In such a case, the money is refunded in full and the Service is terminated immediately. No refund in any kind of form (money-back, credit, etc) is offered to Customers who activated such Services and did not use them. Customers of such Services are eligible for Service upgrades at any time. Service Downgrade is also allowed at the end of each paid Billing Cycle.

If you need additional clarifications concerning this matter, do not hesitate to contact us.

Best Regards,

Emmanouil Mprotzakis

MassiveGRID
The Secure High-Availability Cloud Provider

---

Ticket ID: #651987
Subject: I want a refund
Status: Answered

Paypal case, put some tests and you will see once and for all, the same thing happened to me

feedstone007

My Order Number: 9804964480

Thank MassiveGRID

h2oyes

Anyone have problems with it's supporter, no one answer ticket.

h2oyes

The problem is it's network ? sometime can ping , sometime can't ping.
Who know please clarify me.

PsyHost

@tribal said:

@PsyHost said:

@supremasi said:
some complained,
but new orders keep coming

To be fair, I've seen little to no downtime, but CPU steal is having its moments.

Downtime does not changed, the ip just stops responding and that's all, no server crashes. And so from once every few hours to once every couple of minutes. What H/A they write about I don't understand.

Personally, I also experienced dropouts when connecting via SSH to the provided VPS IP, However I didn't have the same issues connecting via ZeroTier when I had the VPS Setup as a peer.

Out of curiously of network dropouts etc, I've setup statping on my VPS monitoring a few outbound things. It can be viewed here 185.85.240.218/ if you're curious to see.

supremasi

@PsyHost said:

@tribal said:

@PsyHost said:

@supremasi said:
some complained,
but new orders keep coming

To be fair, I've seen little to no downtime, but CPU steal is having its moments.

Downtime does not changed, the ip just stops responding and that's all, no server crashes. And so from once every few hours to once every couple of minutes. What H/A they write about I don't understand.

Personally, I also experienced dropouts when connecting via SSH to the provided VPS IP, However I didn't have the same issues connecting via ZeroTier when I had the VPS Setup as a peer.

Out of curiously of network dropouts etc, I've setup statping on my VPS monitoring a few outbound things. It can be viewed here 185.85.240.218/ if you're curious to see.

what do you use for this ?

PsyHost

@supremasi said:

@PsyHost said:

@tribal said:

@PsyHost said:

@supremasi said:
some complained,
but new orders keep coming

To be fair, I've seen little to no downtime, but CPU steal is having its moments.

Downtime does not changed, the ip just stops responding and that's all, no server crashes. And so from once every few hours to once every couple of minutes. What H/A they write about I don't understand.

Personally, I also experienced dropouts when connecting via SSH to the provided VPS IP, However I didn't have the same issues connecting via ZeroTier when I had the VPS Setup as a peer.

Out of curiously of network dropouts etc, I've setup statping on my VPS monitoring a few outbound things. It can be viewed here 185.85.240.218/ if you're curious to see.

what do you use for this ?

It's linked in my post Statping-ng - https://github.com/statping-ng/statping-ng

qwertyasd

It has been 11 days, and my order 4597019169 is not extended yet.

s1ash

Order Number: 4606952479
Order Number: 3625085499
@MassiveGRID

silvver

Order Number: 2936374811
Please extend my vps for 4th year and price locking.
Thanks.

xHosts

Maybe until these issues are resolved the order links should be redacted to prevent more people falling into this if they do not read the much later pages

@angstrom / @DP / @Arkas

yeeshao

My Order Number is: 3802286765
Please extend my vps for 4th year and price locking.
Thanks.

FrankCastle

@xHosts said:
Maybe until these issues are resolved the order links should be redacted to prevent more people falling into this if they do not read the much later pages

@angstrom / @DP / @Arkas

That is actaully a solid idea. I second the motion.

nizod

@FrankCastle said:

@xHosts said:
Maybe until these issues are resolved the order links should be redacted to prevent more people falling into this if they do not read the much later pages

@angstrom / @DP / @Arkas

That is actaully a solid idea. I second the motion.

Thirded. It's trash. Can't even get a solid SSH connection.

How many times in this life do I need to learn the "if the deal seems too good to be true..." lesson?

glawks

server was extremely bad. Performance low. CPU steal was sitting at like 20-30% Connection dropped every minute to the point I couldn't even complete a YABS test as requested by them to help them work out what was wrong without it disconnecting. In the end cut my losses and asked for a refund. At least this was dealt with swiftly

anubhavhirani

@xHosts said:
Maybe until these issues are resolved the order links should be redacted to prevent more people falling into this if they do not read the much later pages

@angstrom / @DP / @Arkas

I want to extend this offer for 4th year.

xHosts

@anubhavhirani said:

@xHosts said:
Maybe until these issues are resolved the order links should be redacted to prevent more people falling into this if they do not read the much later pages

@angstrom / @DP / @Arkas

I want to extend this offer for 4th year.

I can't help you with that, I do not work for them.

mc27

Hey! Just ordered! Number 1625520869.

Thanks!

diede_let

Order Number: 3742892017
Please extend my VPS for 4th year

ascicode

@FrankCastle said:

@xHosts said:
Maybe until these issues are resolved the order links should be redacted to prevent more people falling into this if they do not read the much later pages

@angstrom / @DP / @Arkas

That is actaully a solid idea. I second the motion.

revoke the tag if no reaction within a week.

Pawaanv

Extremely bad netwoked VPS , i have purchased 5 VMs for lab use at NY location.
uptime monitor shows network down status intermittently.
I have reached out to support there is no proper reply, have asked for refund citing above reason no updates from 2 days, looks like i made a bad choice.

DP

@ascicode said:

@FrankCastle said:

@xHosts said:
Maybe until these issues are resolved the order links should be redacted to prevent more people falling into this if they do not read the much later pages

@angstrom / @DP / @Arkas

That is actaully a solid idea. I second the motion.

revoke the tag if no reaction within a week.

Order links have been removed temporarily, until we hear from @MassiveGRID.

Thanks for bringing this up.

un_used

CPU bench down to 200.. but network still afloat, for now.

Perhaps this just an IP need and we were the cannon fodder for justification.

Arkas

@nizod said: How many times in this life do I need to learn the "if the deal seems too good to be true..." lesson?

Well, I've had that in my sig for ages now..

FrankCastle

@Arkas said:

@nizod said: How many times in this life do I need to learn the "if the deal seems too good to be true..." lesson?

Well, I've had that in my sig for ages now..

No one actually reads people's signatures.

eans

It has been 11 days, and my order 9144054849 is not extended yet