Dacentec Down

TACServers

@dacentec

19:30:53 up 689 days, 21:27, 2 users, load average: 30.13, 25.10, 20.09

Back up and routed over cogent. Works a lot better in Fairbanks AK for some reason.

jbiloh

What is happening in North Carolina is heartbreaking.

Wishing everyone there well...

AaronW

@dacentec said:
We sincerely apologize for the delay in updating LET. Our data connections in the region were incredibly weak throughout yesterday and continuing today. To update everyone.

We are pleased to inform you that connectivity has now been restored as of this morning at roughly 2:30 AM EST. We deeply apologize for the inconvenience caused by the recent service disruption. Our region as many of you have acknowledged was severely impacted by Hurricane Helene, resulting in the loss of all four of our diverse carrier links.

We can also report that at no point during the storm did the facility lose power as all power redundancies worked as designed. I was on site through the storm and can also report that the facility itself is undamaged.

If you are still experiencing any issues, please don’t hesitate to open a ticket with our support team at [email protected].

We sincerely appreciate your patience and understanding during this challenging time.

Good to see you guys back. Hope everyone is okay.