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Not only Ks-A,now,when ovh not have enough stock they will cancel order
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Not only Ks-A,now,when ovh not have enough stock they will cancel order

ldzjzyldzjzy Member
edited September 16 in General

Unfortunately, due to an internal limitation, we are currently not able to provide new customers with servers in the selected data center.

As a result, we will need to cancel your current order. I am aware that this may cause inconvenience, and I sincerely apologize for that. We want to offer you the best experience possible, and this decision is based on our commitment to quality and customer satisfaction.

I can trace your orders back to our administrators for cancelation and refund.
I will get back to you when the cancelation and refund are complete.

If you wish, we can help you select another datacentre for your server. Please let us know if you have any preferences or questions, and our team will be more than happy to assist.
Please fill in this form to be contacted again by the commercial service shortly, for more information on the products and our offers via the following link: https://www.ovhcloud.com/en-ie/contact/

Thank you for your understanding and wish you a pleasant day.

I bought 2 ks-2 get that.

Comments

  • The shit show continues @emgh

    Thanked by 1emgh
  • @allthemtings said:
    The shit show continues @emgh

    Baguette

    Thanked by 2allthemtings mw
  • @emgh said:

    @allthemtings said:
    The shit show continues @emgh

    Baguette

    regards

    Thanked by 1emgh
  • Seems to be that they do not want to keep orders in pending state for 2 weeks.

    Thanked by 1emgh
  • @adns said:
    Seems to be that they do not want to keep orders in pending state for 2 weeks.

    Actually, could definitely have something to do with the 14 days refund period and them not invoicing until service is delivered.

  • I had no issues purchasing KS-4
    KS-2 looks to be unavailable.

  • I can go back to about 2019 experiencing cancellations like these for myself, mostly happening during sales, when stock runs out. Currently, I am assuming there might be a general memo out to the support team to cancel any KS orders that are out of stock and pending. They probably meant to put out that memo just for the KS-A, but I suppose the support team is considering it for all KS orders (?)

    Thanked by 1adns
  • You can always get a VPS at Contabo, it's the same level of support.

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