All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
Sunsetting and shutdown of VMHaus services
Email was sent:
You're receiving this as you have at some point been a customer of
VMHaus (https://vmhaus.com) with the email address
[redacted].This email is to inform you know that all VMHaus services will be shut
down after the 28th of February 2025, with services being withdrawn
gradually before that date. Any funded credit remaining on accounts
(excluding any free credit applied) will then be refunded.This will affect the servers:
[redacted]
At your current usage rate, your $46.14 credit is expected to be fully
used on 2025-04-22.When Mythic Beasts acquired VMHaus in 2018, the company was loss-making
despite not paying for its owners' time and had no money to pay its
bills. We hoped that an injection of cash, together with the economies
of scale of being part of a larger company would make the company
financially viable. This helped significantly, but we only show a profit
on paper by not paying Mythic Beasts for staff time used and other
services. VMHaus lacks the resources to develop the platform further or
otherwise invest in its future, and in the current market we can see no
sustainable future for this type of small-scale ultra-low cost virtual
hosting business. With regret, we are therefore starting the process of
closing the company.The timeline for the shutdown is as follows:
On the 1st of November 2024, the ability to create new instances will
be withdrawn, however existing servers will continue to operate normally
and can still be re installed.On the 1st of January 2025, the ability to add credit to accounts will
be withdrawn, and instances will continue running on any remaning
credit.On the 1st of March 2025, all instances will be shut down and deleted,
and final account balances calculated. For instances with a yearly
billing cycle, a pro-rata refund will be issued for any un-used time.
Refunds will then be issued over the following weeks.We have arranged 25% discount codes redeeemable when ordering a virtual
server at Mythic Beasts, whose infrastructure has hosted VMHaus since
around 2019.You currently have 2 instances with VMHaus, and have been issued 4
codes which can be used when placing an order via
https://www.mythic-beasts.com/servers/virtual[redacted]
(Please note that these codes are single-use and will expire on the 1st
of September 2025, and are apply only to a virtual server, IPv4
connectivity and disk space, but cannot be used with on-demand servers.)While we do understand that Mythic Beasts' services target a different
market and have a significant cost difference, we hope you will
consider Mythic Beasts as an alternative. If you have any questions
about using the codes or other services provided by Mythic Beasts,
please email them at [email protected].In the event that you would prefer to expedite the closure of their
account, please shut down any yearly billed and/or destroy any hourly
billed instances, then create a Billing support ticket with the
subject "VMHaus Refund" via https://bonsai.vmhaus.com/support/openAll refunds will be issued via PayPal using the account most recently
used to add funds to your VMHaus account. In the event that free credit
has been added to your account, this will be deducted from your credit
balance before any refunds are issued.From our records, you currently have $46.14 credit, of which $46.14
is currently eligible to be refunded.If you have any questions regarding this, please don't hesitate to
contact us via a support ticket.We thank you for your custom, and hope that our shutdown and the amount
of notice provided is not too disruptive.The VMHaus Team
Comments
Just to confirm that is is accurate, and all customers have been emailed.
sad. my last service at vmhaus was canceled like 6 years ago but still got some credit. unexpected money >
At last!
An actual timely warning!
Looks like VMHaus deserves a place in the LET's hall of fame.
Sunsetting and shutdown of VMHaus services (0 instance(s) affected)They even put number of instance(s) affected in e-mail title. They care
Bonsai was a nice thing in times of SolusVM(1). Sad to see them go, used it here and there for a while.
Nice to know that Mythic Beasts is a responsible company to work with! They saw that it was unprofitable (and basically operating at a loss), decided that they couldn't keep supporting it and responsibly disclosed a sunsetting timeline.
Nobody likes it when a company has to shut, but this is definitely a much more responsible way of doing it than anything we've seen on LET for a long time.
VmHausn’t
@vmhaus do you use Bonsai and its server virtualisation backend for Mythic Beasts or will you try to sell it?
If neither, could we see it become Open Source once everything’s deleted?
We are considering all options, including those, but are unlikely to make any final decision before March when the service is discontinued.
Got the email today.
Sad to see vmhaus gone. It has been very reliable for a very long time.
I understand why the decision was made though.
I see. If it ends up being Open Source’d, please create a thread about it
Obviously it's a shame that prices are effectively going up (e.g. 1 vCPU / 1GB RAM goes from $60 per year to £69 per year) but it's completely understandable. The 25% off codes are a very generous gesture though -- do we know if these discounts are reoccurring or just for the first payment?
Massive respect to the folks at Mythic Beasts for the way they have handled this.
It worked incredibly well for years. Highest usability.
Had never used them before and hate to see anyone fail, but props to @vmhaus for being organized enough to phase out gracefully over a reasonable amount of time.
The discount is permanent. It will last as long as you keep the server(s).
It's very kind of you to say so. It's been a difficult decision but we've tried hard to deal with everyone fairly in this.
So given that most offers here are at similar price points to vmhaus, is every other provider here unprofitable and a ticking time bomb as well?
Some don't have the employee costs (i.e. ran by a single guy, that maybe has consulting gigs or a part-time work elsewhere)
Some have spare capacity due to non-LET services and use LET to fill upp excess capacity of older hardware
So no, not every host is a ticking time bomb even though VMHaus failed with what seems to be perfectly sound management
Nice to see a responsible exit, I have always heard positive things about Mythic Beasts.
I don't know if it is just me but that doesn't sound very sustainable at all. I also host something on spare capacity for the public and every few months I think about whether it's worth the hassle and if I should just shut it down.
Spare capacity can have a quite different meanings
Let’s say you sell GPU servers mainly, and your DC allocates a certain power output to each full rack, you now have lots of unused rack space where you can’t put GPUs combined with lots and lots of older hardware
Great, LET now makes a lot of sense
Same goes if you’ve existed for some time and have an abundance of old hardware that you can’t sell at regular prices but that you also can’t get a lot for on say Ebay, and already have a network, racks, support, and everything else needed to monetize it
Utilizing unused capacity dosen’t have to mean selling cheap VM’s on a server or two, it can mean sustained increased profits
But you are not considering support costs which is what vmhaus here is complaining about. At rock bottom prices like this, your support costs are going to rise much more than the small amount you'd gain.
They’re not really complaining about support costs, they’re saying that it’s profitable not accounting for support costs, and unprofitable accounting for support costs. They’re as far as I know not in the excess resources category.
The above dosen’t mean that a company that has spare resources couldn’t make a profit accounting for support costs.
Not all support is the same either.
Complaining about support costs, saying it isn't profitable without considering support costs:
potato potahto