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SebekVPS's customer support
I'm having a little issue with them. I'd like to take back my cancellation request, but they refuse to do it. Not only that, but I've never seen a host EVER refuse to take the cancellation notice off, others would be happy to no?
my god this is so frustrating.
Comments
Did you get billed automatically for generated funds invoice and they refuse to refund? If so, Initiate a chargeback and tell Stripe/PayPal that they have add funds option, if you want to drop the bomb.
I don't know, it's pretty straight forward for me - they don't want to cancel the cancellation of this server and it's theirs right.
You are just pushing and pushing after being told no multiple times - we could play this as "my god this client is so frustrating"
but why? This is just to be difficult
No, they ignored that all together. They didn't cancel the invoices neither, but I just won't pay it
This user made a request to cancel the service at the end of the term, there was no talk of payments or anything like that.
He made a request to cancel the service but has now changed his mind, that's all.
Now he's outraged that we didn't cancel his server cancellation request.
You don't have any bills for services, except for a credit top-up account that you created yourself.
I would avoid.
Yes, which I also asked to be cancelled. It was ignored and the agent who's hiding behind a generic support operator name just said "question resolved".
Why you wouldn't undo a cancellation is beyond my imagination
You didn't even reply to the ticket at first and just closed it as far as I could tell, feel free to correct me
..not a great experience and I will not be buying another service from you at end of term.
I'm not "outraged", you're not the only provider. This just tells me what I need to know about you
Liability, You could move on with a new Invoice regardless of where, don't get it
Ousted because of “don’t be a dick” rule. Just continue your life with another provider.
She doesn't want you. Move on.
You should hire Master Balaban Andrey Anatolyevich to do a black magic love spell that makes them want you.
https://en.blackmagian.eu/
@SebekVPS thanks to this dude i see you have Germany with amd. I wanna try it. Do you have any discounts by chance? Also how much for extra IPv4.
Unfortunately there are no such offers right now