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DedicatedCore Review: ( I wanted to know about their service)
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DedicatedCore Review: ( I wanted to know about their service)

hostrixhostrix Member
edited July 17 in Providers

In the VPS market, I have seen that many people use to company or write negative reviews about the provider (even the provider is very well or good but there will be certain case where customer get disappointed- I know it well)..

I recently come to know about dedicatedcore and wanted to know more about them well. so I started to search for the review of them(who have already used them in the past or using it currently).

But what I have found is nearly no review or review only with 5 star rating only.
There are nearly zero negative review about them.

Should I go with their VPS Plan?

They are so well that no any customer has worst experience with them ? Is it the case?
or something that they may be hiding or providing certain fake review all over the websites in the internet?

Help me to decide, choose them or not?

Comments

  • ObelousObelous Member
    edited July 17

    @hostrix said: But what I have found is nearly no review or review only with 5 star rating only.
    There are nearly zero negative review about them.

    All their trustpilot reviews are very sketchy.

    No profile pictures, names don't match the countries, all the same writing style.

    Sarah S from Iraq?
    Jessica Paul from Russia?
    Neil John from Oman?
    Garry Bean from Zimbabwe?

    WHMCS license check fails for their domain.

    I wouldn't touch that.

  • hostrixhostrix Member
    edited July 17

    @Obelous , yes I thought the same.. But the strange thing I notice is that. There are no negative reviews of provider too.

    what may be the reason? they claimed to be in market from past few decades... What I have seen upto now is. no matter how well the company tries to perform or serve their client there will be certain case where provider are not able to satisfied their client(even this is the case with big big brands).

  • plumbergplumberg Veteran

    @hostrix said:

    what may be the reason?

    Paid shill/ fake reviews

    Thanked by 1totally_not_banned
  • sassliksasslik Barred

    Pretty sure some random Indian scam project.

  • Shiva777Shiva777 Member
    edited November 10

    Mahesh here an one of representative, may be after sharing some information opinion may change. we operating from 2012 under ISeenLab (registered entity). mainly business was around shared, reseller hosting and domain name under the name of DomainRacer and we have separate entity DedicatedCore for vps and dedicated server.

    the one achievement we have i.e. I am happy to share is our storage vps/dedicated server. we already partner with blockchain decentralized storage company called StorageChain and managing over 1.6 petabyte of storage. as proof you can check there "host + earn" landing page, Contabo and DedicatedCore both are part of this network.

    also have YouTube channel with 70 videos (target 300) that focus on technical solution mainly cPanel series is most popular for dedicated or vps server. some of the critical topics like managed vs unmanaged services, all popular control panel setup, security tool like ufw, csf installation and configuration, NodeJS series, my favorited forex videos.

    one request simply watch few videos to understand, the efforts we put on content creation. also similar with DomainRacer over 383 videos and we have own search engine power by YouTube for DomainRacer over 95% problems related to domain, shared hosting, reseller hosting covered.

    hoping this hardware and value giving edge and we have DedicatedCore blog (30-40k reader monthly may be semrush or ahrefs need to cross check) with 130 technical topics i.e hardcore technical which represent the backbone before selling our service to reset of the world.

    In forex vps/dedicated server is our main focus and to get value we using best network and hardware power in USA, uk and India. our YouTube videos help user to clear doubts like how much ram they need or which vps is best for forex trading? as LET guideline not possible to share link but you can visit YouTube channel and understand value we try to add.

    We knows only one thing ie selling or creating vps or dedicated server plan is easy but proving as provider is difficult so we have focused on public content like blog and youtube.

    best part our cPanel series itself give us quality client base and easy for us to explain our customer how we manage there business if they do manage service from us.

  • I saw their Dedicated Server plans and I was interested in the Germany dedicated server so I proceeded with the purchase. The next morning the server was set and I managed to login to WHM.
    The first thing I always do is check the Security Advisor. I noticed that there was a bootloader miscofiguration, the system kernel was one version but the boot was configured from another. See here:
    https://capture.dropbox.com/fkERERbMrrMQraQM
    I tried a reboot but then the server was unreachable for 20 hours. They said that it was due to a faulty drive (that added to the insecurity even more). When they finally informed me that the server was up and running, I saw the same problem. I informed them about it and asked them to fix it with Grubby. I was very reluctant to do anything myself because that would "break the warranty" :p
    The result is that another 12 hours have passed and the server is still down.
    Mahesh (I guess he's the owner) who was very talkative and chatty at first, has now completely disappeared. And what was even stranger is that although there is a ticket support system (which gets not-helpful replies after really long waits), Mahesh is using WhatsApp from a number in India. And the server is in Germany. I mean, how can that work? Outsourcing management from India to Germany? I thought that this was supposed to be the other way round.
    The reviews you see in TrustPilot are obviously fake, western names from India.
    I have requested a refund both on the support ticket and on the Whatsapp with Mahesh but I haven't got a response from anyone yet. So I have contacted my bank and I will claim a full refund. Fingers crossed.

  • May be need to understand other side before sharing information about confusion or public opinion. make this assist in public views clarifications.

    User Profile: (LET username mkrokos)
    Mr, Manos Krokos (IT Manager, Web Developer, Web Designer) from Greece and Creative Director at MojoLab Single Member PC.

    User Requirements:
    purchased service on 13th with licenses and management support ie. 1 DS (dedicated server) along with cpanel, OSM, litespeed, imunify360 and few other based on custom project. also added two additional IPs which are based out different subnet.

    Problem statement:
    server once install cpanel kernal update was not booted with regular version i.e. new and some network interface after cpanel installed auto changed.

    Solution (complicated situation and rare case)
    Server as build with standard configuration with 64GB and 500GB NVME RAID 1 based on user need, we completed setup and signed dedicated admin ie. technical L3 member to start server setup. once cpanel installed we noticed kernal where not updated or booted with correct version. you can see screenshot user noted in last massage as well.

    We did hardware test no fault detected so we rebuild service in case any cpanel update issue or avoid future issue but issue still same so we contact cpanel Inc via official portal regarding unusual issue after investigation issue where fixed but took more than 9-10hr but still that time we never delivered server as actual delivery expectation time as 48hr and after full setup 72hr along with migration.

    We have solution but we decided not to continue with hardware and start deploy new to avoid this as unusual never happen again meanwhile all he posted LET.

    We was hard 3hr away and all set but no luck or can say all bad game started.

    May not able to explain but share you activities perform on his server over the period of 2days along side 24hr took from cpanel inc to get support and even after resolution given fresh new machine instead of continue same hardware. mean took us three time setup work for make customer happy.

    ------------------------------------------------------------

    Thanks for giving opportunity, Please do go throught the list of activities are perform. Request to go throw it, as it is onetime process, so once it get live all okey with surity to avoid problems while running system.

    Below operations are performed:

    Tweak setting update
    Resolver configured
    ModSecurity Update
    Litespeed Installed
    OSM installed and updated (if need parameters we can provide for L1 to L3)
    Imunify360 installed
    AutoSSL standard configuration update with auto update.
    suphp updated important for wordpress sites
    cPHunlk brute force protection enabled and varified timings.
    Manage Wheel Group Users --- pending need confirmation from user.
    password strength configured with 80%
    Shell Fork Bomb Protection -- need to take confirmation from user.
    ClamAV installed and enabled
    MultiPHP ini editor and MultiPHP manager -- need to understand user usage to consider parameter update.
    easyapache 4 updated if need additional changes need to confirm from user.
    Background Process Killer - enabled (user can change based on his project need)
    CSF installation completed and added some port which are important (additional can be updated based on user project)
    Softaculous installed and enabled all script
    Restrict document roots to public_html - allowed
    Most important: Updated MariaDB 10.11.10-MariaDB
    Exim configuration done


    Few questions?

    1. do you need to change SSH port to increase security?
    2. SMTP default port to 26? that reduce mailing issue at some extend if user had script issue.
    3. Important if needed disable some standard security function which may back server like exec()

    Once above task done. we have final stage later on:

    1. change hostname if need based on user need.
    2. Help to create custom nameserver from server and domain provider end.
    3. Migration process once all okey.
    4. reverse DNS setup based on hostname or user project.

    ------------------------------------------------------------


    but all worsted and got bad review after delivery on trustpilot as well.

    @mkrokos said: I have requested a refund both on the support ticket and on the Whatsapp with Mahesh but I haven't got a response from anyone yet. So I have contacted my bank and I will claim a full refund. Fingers crossed.

    100% refund already initiated he paid total of $149 + $10 ($159 refunded ) and already given 1 month free service. still we got trustpilot bad review after 1hr. (Fingers Crossed)

    his reply:
    I will proceed to take all necessary measures against your company.

    Heat Badly !! license cost around $100 and server with full setup all where vanished.

    this heart a lot. So I have communicated with our director Mr Ashok Chavan before posting this information. Please forgive as no intension to write all this.

    I spoke with Ashok sir regarding this all. may be its time to answer all connected question from LET about DedicatedCore so the misunderstanding get clear. We have team of 73 peoples and I am not founder (in Indian famous dialogue from 2010 movie "My name is Khan, and I am not a terrorist" )

  • Shiva777Shiva777 Member
    edited November 16

    @sasslik said: Pretty sure some random Indian scam project.

    No we are not, DedicatedCore is part of ISeenLab Technology Private Limited as running another name DomainRacer.

    We are Hosting Partner at Litespeed since 2015
    cPguard Exclusive Partnership and Partner portal to manage licenses which is new feature coming in 2025

    still one question left ("My name is Khan, and I am not a terrorist" )

    @mkrokos said: Mahesh (I guess he's the owner)

    ISeenLab Technology Private Limited is registered entity owned by Ashok Balasaheb Chavan and his father. Legal document available publicly with DIN number of each directory. GST Number: 27AAECI4290B1ZS and government approved trademark certificate opt in 2017 officially.

    Now question not stop here, who is Ashok Chavan? He did B.Tech in Computer Science and Engineering from SSGS IE&T from Nanded, India. One of well known institute with alumina serving or doing jobs across world. mostly are entrepreneurial mindset.

    When I talk with our director Ashok sir got this information.
    1. why business started long back?
    -> future is India, most business outsource technical support from India. Believe or not brand link Bluehost, HostGator, GoDaddy and you name it are outsourcing or build there offices in India.
    2. Fact check about India ( reason explain here because Indian word intentionally blacklisted when business are from India)
    -> He said,
    I. ISRO launched 104 satellites in one go at the cost of $15 million vs $60/$100 million for same task (Simply representing cost effective and value addition to society).
    II. Endurance International Group, Inc founder Hari Ravichandran own 100+ web hosting brands (he is Indian) named bluehost, resellerclub, ipage, HostGator.
    III. Tata Communications covers 500,000 kilometers of subsea fiber and network routes 24% of all internet traffic.

    We believe adding value and trying to serve always best.

  • @Obelous said: WHMCS license check fails for their domain.

    we were on blesta and now shifted already to whmcs as our VPS reseller module work only with whmcs panel. verification already passed by official whmcs portal. same case, we seen last time as well but explaining everyone not possible. so we shifted our blesta to whmcs.
    next important update VPS reseller module from 2025 will be live with v1.6 to resell all 9 Location VPS.

  • To the company's benefit, DedicatedCore did make a refund. So I wouldn't call them "scam".
    When I said that I will take all necessary measures, I meant that I would contact my bank and provide them with all the communication I had with DC in order to get my money back.
    Posting here and Trustpilot is the right thing to do so future users know what to expect. Also DC should refrain from having false reviews in Trustpilot.

  • Shiva777Shiva777 Member
    edited November 20

    Thanks @mkrokos, this one month free service with 100% refund may change your decision and start using service in long run.

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