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OVH charged me for 60 Euro
I no longer use my service, but I forgot to cancel my service from my public cloud and also it's FREETRIAL for the public cloud hasn't expired. I noticed that my email OVH had charged me 60 euros, I went to contact support and they said we can't do anything you have to pay it back.
Also, I am an EU citizen
Comments
Pretty standard trap with those 'free trial for the first month, you can cancel anytime' deals. It's not their fault, though, as you didn't cancel it.
If you fail to cancel before it renews that is not their fault. Best advise is cancel services at least 3 days before its due or keep your card frozen unless you are using it
I have cancelled my service at yesterday, but it's pending payment. Do I have to pay back or not? Because I am not interested in using OVH service in the future.
Your mistake. If you will chargeback- you will lose that case. It's not OVH's responsibility to follow upon your subscriptions.
If it was already due at that point there's no way out. There might be other deadlines in regards to cancelation (like at least 2 weeks in advance) but at the most basic level if it's due it's due. Like @Mumbly said sucking people, which later wont cancel on time, in is the sole purpose of those first month free/half price/whatever deals.
They haven't taken my money yet, I used a prepaid card, but it's OVH Public Cloud
Yeah you are right
If you gave them your real contact details, they will send a dept collector after you, if you don’t pay. 100%
Tip for the future: Always cancel on the first day of the contract, right after you have signed it. The service will still be provided for the trial duration and is going to expire automatically after the trial ends.
After I got „tricked“ by Adobe many years ago, the first thing I do after signing up for a trial is to cancel it. They forced me to pay 600€+ after the trial ended (obviously my fault for not reading the contract details when signing + forgot cancelling on time). „Luckily“ I could downgrade to a cheaper subscription and „only“ needed to pay them 200€…
Dept collectors incoming for those in ignore…
P.s.
I use random contact details like name and address.
This is an awful story. Adobe got sued by the FTC because of that
Depends on jurisdiction and circumstances. At least where i am using fake details on free products is not illegal as there is no intention to skirt charges but as soon as the latter comes into the picture it's considered fraud (which isn't to far off with these type of not-really-all-that-free deals). Ideally one just avoids these bait offers altogether or just cancels on time.
I had a 15$ invoice from 2019 that was never paid and nothing happened.
Oh which hosting service?
If you used a random address + throwaway card with random address as well, there is no way they can find you. Simply sit back and relax. If they got your real address however, you will be forced to pay the original invoice + interest + debt collector fee.
How d hell does ovh or any host use a payment system that accepts a random address + throwaway card with random address?
What's the catch here?
@YukiChan
sorry to hear.
my advise is pay
close this chapter and learn to cancel on time.
don't worry --- you will feel better tomorrow.
have a nice day
It's your mistake so it would be silly to do a charge back and you would lose anyway.
That actually, is not sound advice. Us at Layer, and many other hosts would appreciate you using real credentials. Just because you want to avoid something, doesn't make sense to do this as a loophole...
Sure, use a VPN, always submit cancellation requests before due dates etc. However, unless the provider is fine with fake credentials, don't do it. It can jeopradize your account in the future as well, in case the host goes "Hah! John Travolta? From South Dakota? With a Chinese mobile number? Cancel all services and ban!"
You'll end up coming back to LET, and say that your host cancelled your services and disabled new orders
you realise debt collectors are completely powerless right? no more power than u or me
Aha. Somewhere in africa maybe. In civil world they just take money from your bank account.
P.s. to be sure that we understand each other: debt collectors = bailif.
Their old VPS on the CA website. They never migrated my US account either, probably have too many customers to worry about some tiny unpaid dollars.
But if you're gonna use OVH cloud, you might as well use Oracle cloud since they offer real dedicated epyc genoa cores (physical I think) not like some certain providers here who offer LowEnd™ soggy biscuit "dedicated" cores.
if you have no other services live with ovh, then forget about paying them.
UK, us europe i was talking about,
bailiffs cannot take money from ya bank either, only a court can do that.
People, are you serious? If you have a debt and believe that it is the result of your mistakes, then you just need to pay it off and learn from the experience. I am not religious, but I believe in karma.
I don't even understand the problem.
You signed a contract and now you regret not cancelling on time?
OVH and many (bigger) European companies will hunt you down for even $1, so just pay what you owe them and learn from your mistake. Sad to hear the support is not helpful, but that's what I expected.
There are no contracts at FREETRIAL for Public Cloud, which is left for 157.08 Euro, also they don't expire self when the service is still ongoing, also there are no cancel subscription services options, only there are add or delete services. They just baited me, I am thinking of payback and forgetting about OVH in the future
Screenshot: https://i.imgur.com/X40lI6h.png
There is a contractual agreement in place, and the no-cost trial period ends either when your account balance is depleted or a month has passed since you started using the service. Terminating all services would have averted this, as it's not a permanent subscription plan but rather a charge per individual service.
Pay up and move on