Anyone has a Tokyo VPS from Webhosting24? I'm experiencing weird bandwidth issue

kheng86

Anyone has a Tokyo VPS from Webhosting24? For the past few days, I have noticed from the CP that there is an additional bandwidth consumption of about 60GB per day over my normal usage. I have been monitoring my VPS bandwidth usage but it has not consumed anywhere near that, probably just a few MB per day(yes, it's very much idling). I also have other VPS from other locations but no such issue so far.
Anyone experiencing this?

Dazzle

I got something too on my SG VPS at Webhosting24, but its kinda positive. My bandwidth calculator always shows 0% on the panel. Not using excessive amount btw.

brueggus

@kheng86 said: Anyone experiencing this?

I don't have any issues with bandwidth but there's something strange going on with UDP traffic for 1-2 days. I didn't have time to dig deeper but it looks like outgoing UDP packets get lost in transit somewhere.

EDIT: Just checked my monitoring and it looks like you're right: I see a constant 8-10 Mbps incoming traffic. Usually I'm below 1 Mbps.

kheng86

@Dazzle said:
I got something too on my SG VPS at Webhosting24, but its kinda positive. My bandwidth calculator always shows 0% on the panel. Not using excessive amount btw.

Same situation for my VPS in SG. But the one in Tokyo has already showed more than 50% reached, so it gonna get suspended in the next few days

Dazzle

@kheng86 said:

Same situation for my VPS in SG. But the one in Tokyo has already showed more than 50% reached, so it gonna get suspended in the next few days

So the issue only happens in JP, no issue whatsoever in SG.

kheng86

@brueggus said:

@kheng86 said: Anyone experiencing this?

I don't have any issues with bandwidth but there's something strange going on with UDP traffic for 1-2 days. I didn't have time to dig deeper but it looks like outgoing UDP packets get lost in transit somewhere.

EDIT: Just checked my monitoring and it looks like you're right: I see a constant 8-10 Mbps incoming traffic. Usually I'm below 1 Mbps.

Yeah, I'm seeing about 8 to 10 mbps from the CP when it's almost idling. I have ticketed them but so far they are denying any issue because no one else has informed them the issue Maybe you should ticket them as well to convince them

Megumiso

I just checked mine and yeah I saw that too.
it used 75GB yesterday and all of it is inbound.

kheng86

@Megumiso said:
I just checked mine and yeah I saw that too.
it used 75GB yesterday and all of it is inbound.

Yep, almost similar to mine, except that my limit is 250GB so it can't last much longer

brueggus

@kheng86 said: I have ticketed them but so far they are denying any issue because no one else has informed them the issue Maybe you should ticket them as well to convince them

They don't care:

no we are not aware of any issues.
Try to shut it down to see of than it goes away.

My services are due for renewal on July 1st and I'm considering to let them go. The last ticket responses I got have all been unfriendly and indifferent.

Arirang

06> @Megumiso said:

I just checked mine and yeah I saw that too.
it used 75GB yesterday and all of it is inbound.

My bandwidth graph is almost same as yours.
76387MB (06-12), 67536MB (06-13)

kheng86

@brueggus said:

@kheng86 said: I have ticketed them but so far they are denying any issue because no one else has informed them the issue Maybe you should ticket them as well to convince them

They don't care:

no we are not aware of any issues.
Try to shut it down to see of than it goes away.

My services are due for renewal on July 1st and I'm considering to let them go. The last ticket responses I got have all been unfriendly and indifferent.

Almost the same response I got. Anyway I tried shutting down and start again, and the weird bandwidth usage came back.

@tomazu

ailice

Something I aware but thinking it was my mistake using VPN or something, but it looks not.

marelhue

Why?

entrailz

Mass ddos against their range maybe?

kheng86

@entrailz said:
Mass ddos against their range maybe?

Wouldn't the network monitoring tool in the VPS see that? So far I don't see anything from iftop.

_MS_

@brueggus said:
The last ticket responses I got have all been unfriendly and indifferent.

I've read a few similar comments here in the past as well from their promo customers.

brueggus

Hi,

Your VPS xxxxx has exceeded 90 % of the bandwidth limit.

The VPS has used 226.37 GB of bandwidth out of 250 GB. 

Regards,
Webhosting24 Cloud

🥲

Mumbly

@brueggus said:
Hi,

Your VPS xxxxx has exceeded 90 % of the bandwidth limit.

The VPS has used 226.37 GB of bandwidth out of 250 GB.

Regards,
Webhosting24 Cloud

🥲

Considering there are so many of you with the same issue at the same time, you should maybe just share the thread URL link with the host if you haven't already and let them decide after that if there's really no issue on their end.

brueggus

@Mumbly said:

@brueggus said:
Hi,

Your VPS xxxxx has exceeded 90 % of the bandwidth limit.

The VPS has used 226.37 GB of bandwidth out of 250 GB.

Regards,
Webhosting24 Cloud

🥲

Considering there are so many of you with the same issue at the same time, you should maybe just share the thread URL link with the host if you haven't already and let them decide after that if there's really no issue on their end.

I'll try.

Could anyone with a VPS that hasn't been suspended yet confirm if that random traffic is still flowing in?

Sendai

Have a Tokyo VPS with them, too.
Interesting to hear, with so many people complaining about unusual traffic I can now assume I didn't overused my personal vpn.
I was wondering what I've done that I would exceed my 250GB and got suspended for the first time by them.

Megumiso

@brueggus said:

Could anyone with a VPS that hasn't been suspended yet confirm if that random traffic is still flowing in?

It still is.

Megumiso

I was bored and decided to get out of my bed(it's 1 am here) and investigate this.
I just did tcpdump and packets were flooded with this.

I'm not so sure if this is actually the problem because I don't know IPv6. but dump data size was increasing 1MB/s and it doesn't happen on my other server on Sydney.

Maybe someone can explain what's going on here?

brueggus

@Megumiso said:
Maybe someone can explain what's going on here?

This could be either someone flooding the network with Multicast packets or an issue with Intel network drivers: https://networkguy.de/icmpv6-multicast-listener-report-flooding-the-network/

Or something else.

cold

yes, I have the problem and they said it's not from their end

cold

@tomzu

cold

well @tomzu ignores us here, he ignores the tickets... I guess this month we pay for his bill....

iKirby

Same situation here. My VPS got suspended and I haven't had a chance to check what was happening. I've been using it for nearly 2 years and this never happened before.

cold

Singapore is the next ? its very unstalbe latley... now I saw it was rebooted and ipv6 doesnt work, didnt had time to look why. Anyone else facing same poblem ?
is it time to move to anothe provider ?
someone I think @tomazu zu doesnt give to much shit anymore

kheng86

@cold said:
well @tomzu ignores us here, he ignores the tickets... I guess this month we pay for his bill....

U tagged the wrong guy, should be @tomazu

Sendai

New month started, VPS got unsuspended... but that unwanted multicast IPv6 traffic is still ongoing. With that only a matter of a few days until 250GB are eaten up again.

kheng86

@Sendai said:
New month started, VPS got unsuspended... but that unwanted multicast IPv6 traffic is still ongoing. With that only a matter of a few days until 250GB are eaten up again.

Same for me. Is there anyway from our side to solve the issue?