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avoid tna hosting cheap storage vps.
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avoid tna hosting cheap storage vps.

their support is incompetent. i have gotten to te point i check once a week as they ae so slow to respond.
i have been nable to connect to my storage vps via ssh since 05/12/2024 (12:46)
after basically blaming me i told them to destroy the vps and start over. no dice. instead of timing out now ssh connections are actively refused....

i do not know about their other services, but support of this product is incompetent at best, purposefully non helpful at worst. i guess you get what you pay for with this company.

luckily it was only a backup target so nothing critical.

Thanked by 1JasonM

Comments

  • CalinCalin Member, Patron Provider

    Hello , what price you pay for you storage VPS?

  • $40/year for 1tb of disk. great price but support is poor.

  • CalinCalin Member, Patron Provider

    @hescominsoon said: $40/year for 1tb of disk. great price but support is poor.

    >

    Hello , if you like it's possible give you for 40$/yr 2 TBs of storage and of course support it's more fast :)

    Regards

    Thanked by 1Frameworks
  • got a company name, website, and where are you located?

  • @hescominsoon said:
    got a company name, website, and where are you located?

    iHostART

    ihostart.com

    Hunedoara, Orastie Romania

    @Calin can tell you more but that's the gist.

    Thanked by 1homelabber
  • Carlin0Carlin0 Member
    edited June 12

    @TNAHosting

    Strange because everyone speaks well of this provider

  • TNAHostingTNAHosting Member, Patron Provider

    Hey @hescominsoon ! Sorry to hear about this, can you shoot me a DM with your ticket ID and I'll have a look?

    Thanked by 1ransomshell
  • hescominsoonhescominsoon Member
    edited June 13

    deleted

  • well lit continues....worse...

  • valkvalk Member

    @hescominsoon said:
    well lit continues....worse...

    Why is that?

  • i have cancelled my account. according to them they apparently only support winscp for file uploads now when filezilla worked in sftp for more than a year. i have spent moths guiding their support...no longer. i have other servers in my hosting business with other vendors. tna was not a critical part of my infrastructure...i will find another storage vps vendor.

  • ehabehab Member

    @Calin said:
    Hello , what price you pay for you storage VPS?

    free from you to me.

    Thanked by 1Calin
  • ehabehab Member

    @hescominsoon said:
    well lit continues....worse...

    no erection yet!

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