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TNAHosting 2 day Money back guarantee

I create order a kvm vps in TNAHosting, but the performance not meet my project requirement.
did I will get refund after cancel the server before 24 hours? I read the TOS, it stated .

We offer a 2 day Money back guarantee. This money back guarantee will be forfeited by anyone violating these Terms of Service. This is not applicable to dedicated servers.

https://tnahosting.net/tos.html

I already cancel the server and submit ticket. thanks

Comments

  • ZyraZyra Member

    ?

  • suutsuut Member

    Request Cancellation is not a refund button.

  • NeoonNeoon Community Contributor, Veteran

    @suut said:
    Request Cancellation is not a refund button.

    Depends, some providers are actually using it that way.

  • weircoweirco Member

    @suut said:
    Request Cancellation is not a refund button.

    in netcup Request Cancellation is a refund button, before 14 days

  • hyperhostsolutionshyperhostsolutions Member, Patron Provider

    that seems Insane who only offers 2 days!, doubt with any provider a cancellation request would trigger a refund, it just terminates the service, if your wanting a refund you would need to raise a ticket or reach out like most providers require

  • They are very professional.
    Open a ticket, they will do the best.

    Thanked by 1dedicados
  • weircoweirco Member

    my money already refunded. great support from TNAHosting, even in holiday. sure will try again in other project.

  • emghemgh Member, Megathread Squad

    Request? Submitted.
    Refound? Halved.
    Hotel? Trivago.

  • Tits'n'Ass-Hosting.

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