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Dartnode Service Alert
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Dartnode Service Alert

DartNodeDartNode Member, Patron Provider
edited May 26 in Outages

Hey everybody,

We are currently investigating an issue with one of our VPS host nodes. It appears to be a RAID issue of some sort at first glance.

Customers on Node 6 may be impacted - our website is currently having issues as some of our services are on that node. Other nodes and dedicated servers should not be impacted.

We have our support team troubleshooting as well as our network engineer @keoir heading on site in case further troubleshooting is required.

Any customers impacted by this outage will be auto-credited in accordance to our SLA after the issue is resolved.

We will provide a further update once we have more information.

Thanked by 1dhmo

Comments

  • yoursunnyyoursunny Member, IPv6 Advocate

    We appreciate the proactive communication, which is effective in suppressing rumors.

  • dhmodhmo Member

    okay

  • ndznndzn Member

    🙏

  • aquaaqua Member, Host Rep

    Looks like your website is down aswell.

  • I found your website was off,so I check the bbs.

  • DartNodeDartNode Member, Patron Provider

    Howdy,

    Service to Node 6 has been restored and everything is showing normal.

    We found a faulty RAID controller to be the culprit. No data loss has occurred and we are monitoring the node closely following the repair.

    If anyone experiences any issues, please feel free to open a ticket on our portal so we can take care of it ASAP.

  • ndznndzn Member

    Out again?

  • dhmodhmo Member

    I guess. It is slow right now

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