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VPS at ColoCrossing Buffalo is down/unreachable
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VPS at ColoCrossing Buffalo is down/unreachable

angstromangstrom Moderator

My VPS on NY-Cloud-40 (Buffalo) has been down/unreachable for over 4 hours, and trying to start the VPS via the control panel fails

Is anyone else's VPS also down/unreachable?

Does ColoCrossing have a status page somewhere?

Thanked by 1Not_Oles
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Comments

  • angstromangstrom Moderator

    @angstrom said: Does ColoCrossing have a status page somewhere?

    I found the network-status page (via the client panel): "There are no Network Issues Currently"

    So it seems to be a node-specific issue

    Thanked by 1Not_Oles
  • zGatozGato Member

    @angstrom said:

    @angstrom said: Does ColoCrossing have a status page somewhere?

    I found the network-status page (via the client panel): "There are no Network Issues Currently"

    So it seems to be a node-specific issue

    My VPSs in NY-Cloud-19 and NY-Cloud-15 are all working fine

    Thanked by 1angstrom
  • angstromangstrom Moderator

    Unfortunately, their first reply (by ticket) is to ask whether they can recreate the server! Not very encouraging ... :/

  • AndreixAndreix Member, Host Rep

    Wasnt it the forum admin's company? Maybe reach out to him and ask for some help...

    Thanked by 1angstrom
  • davidedavide Member
    edited May 16

    @angstrom said:
    Unfortunately, their first reply (by ticket) is to ask whether they can recreate the server! Not very encouraging ... :/

    I've been 10 years with ChicagoVPS, if I'm not mistaken it is part of the same portfolio of brands; with them I always got that question in every ticket. And past the second reply, they would always lose cognitive context of the remainder of the conversation.

  • angstromangstrom Moderator

    @angstrom said:
    Unfortunately, their first reply (by ticket) is to ask whether they can recreate the server! Not very encouraging ... :/

    My VPS dates from last Saturday -- I wanted to give ColoCrossing a chance!

  • angstromangstrom Moderator

    @Andreix said:
    Wasnt it the forum admin's company? Maybe reach out to him and ask for some help...

    It was his company, but it no longer is

    I had nearly finished setting up the VPS (I got it last Saturday), so it's a pain if that effort was for nothing ...

  • AndreixAndreix Member, Host Rep

    Well... if you wanna migrate, I can throw in a (PMX) backup service for any plan in the two locations from my signature.

    Thanked by 1angstrom
  • @angstrom said:

    @Andreix said:
    Wasnt it the forum admin's company? Maybe reach out to him and ask for some help...

    It was his company, but it no longer is

    I had nearly finished setting up the VPS (I got it last Saturday), so it's a pain if that effort was for nothing ...

    Not going to help you now but i've found that storing compressed disk images whenever i've setup something more complex pays off as whatever happens restoring is always just one dd invocation away and it's also super convenient for migrating VMs.

    Thanked by 2angstrom emgh
  • tentortentor Member, Host Rep

    @totally_not_banned said:
    Not going to help you now but i've found that storing compressed disk images whenever i've setup something more complex pays off as whatever happens restoring is always just one dd invocation away and it's also super convenient for migrating VMs.

    Poor man's snapshot :D

  • emghemgh Member, BF Ambassador

    @tentor said:

    @totally_not_banned said:
    Not going to help you now but i've found that storing compressed disk images whenever i've setup something more complex pays off as whatever happens restoring is always just one dd invocation away and it's also super convenient for migrating VMs.

    Poor man's snapshot :D

    I’m guilty of this

    Thanked by 1totally_not_banned
  • angstromangstrom Moderator

    @totally_not_banned said:

    @angstrom said:

    @Andreix said:
    Wasnt it the forum admin's company? Maybe reach out to him and ask for some help...

    It was his company, but it no longer is

    I had nearly finished setting up the VPS (I got it last Saturday), so it's a pain if that effort was for nothing ...

    Not going to help you now but i've found that storing compressed disk images whenever i've setup something more complex pays off as whatever happens restoring is always just one dd invocation away and it's also super convenient for migrating VMs.

    That's an idea

    I usually just set up a backup plan for the crucial directories, but restoring/recovery is still an effort, of course

    In the present case, I hadn't yet set up a backup plan (I got the VPS last Saturday), but fortunately, I hadn't yet begun to use the VPS beyond some tests

    But it's disappointing as a first VPS experience at ColoCrossing :/

  • @angstrom said:
    But it's disappointing as a first VPS experience at ColoCrossing :/

    Yeah, there also seems to be a bit of a pattern. I vaguely remember that the last time i read about their VPSs it also involved the regular occurrence of rebuilds.

    Thanked by 1angstrom
  • they seem pretty ok at dedicated servers but I really wouldn't trust their VPS lineup

    Thanked by 1angstrom
  • lukast__lukast__ Member

    @totally_not_banned said:

    @angstrom said:

    @Andreix said:
    Wasnt it the forum admin's company? Maybe reach out to him and ask for some help...

    It was his company, but it no longer is

    I had nearly finished setting up the VPS (I got it last Saturday), so it's a pain if that effort was for nothing ...

    Not going to help you now but i've found that storing compressed disk images whenever i've setup something more complex pays off as whatever happens restoring is always just one dd invocation away and it's also super convenient for migrating VMs.

    Yes, over ssh it's really simple and fast, here a few tips for those interested: optimally freeze the filesystem before creating the image (fsfreeze) if you don't want to/can't u(n)mount it. And if you want to compress it, use fstrim before to fill unused space with zeros.

    And regarding setting up a VPS, I recommend using (shell) scripts as manual installations are very prone to forget something.

  • emghemgh Member, BF Ambassador

    @lukast__ said:

    @totally_not_banned said:

    @angstrom said:

    @Andreix said:
    Wasnt it the forum admin's company? Maybe reach out to him and ask for some help...

    It was his company, but it no longer is

    I had nearly finished setting up the VPS (I got it last Saturday), so it's a pain if that effort was for nothing ...

    Not going to help you now but i've found that storing compressed disk images whenever i've setup something more complex pays off as whatever happens restoring is always just one dd invocation away and it's also super convenient for migrating VMs.

    And regarding setting up a VPS, I recommend using (shell) scripts as manual installations are very prone to forget something.

    A shell script that sets up git, a docker registry (and docker itself), pulls the repos and starts the containers, that is😃👍

  • AndreixAndreix Member, Host Rep

    Amd I weird for hating docker and prefer to do all manually ? :#

  • edited May 16

    @Andreix said:
    Amd I weird for hating docker and prefer to do all manually ? :#

    I'm not much of a docker fan either (slight understatement). Using VCS for system setup is quite nice though, even if i'd rather fossil thx ;)

    Thanked by 2Andreix emgh
  • emghemgh Member, BF Ambassador

    @Andreix said:
    Amd I weird for hating docker and prefer to do all manually ? :#

    Weird or old, up to you

    Thanked by 1Andreix
  • AndreixAndreix Member, Host Rep

    @emgh said:

    @Andreix said:
    Amd I weird for hating docker and prefer to do all manually ? :#

    Weird or old, up to you

    Both are terribly tempting to choose... :neutral:

    Thanked by 1emgh
  • My $7 a-year colocrossing VPS pushes 80-100TB a month of bandwidth and it rarely has issues I dunno why my cheap ass service rarely has issues compared to people who pay a lo more at colocrossing lol.

    Thanked by 1angstrom
  • angstromangstrom Moderator

    Their second ticket response is that they've encountered some "technical challenges" with my VPS and that recreating my server would be "the most effective solution"

    I guess that something catastrophic happened to this node (NY-Cloud-40) :/

  • angstromangstrom Moderator

    @BruhGamer12 said:
    My $7 a-year colocrossing VPS pushes 80-100TB a month of bandwidth and it rarely has issues I dunno why my cheap ass service rarely has issues compared to people who pay a lo more at colocrossing lol.

    That sounds like a very positive experience

  • cybertechcybertech Member

    @angstrom said:

    @BruhGamer12 said:
    My $7 a-year colocrossing VPS pushes 80-100TB a month of bandwidth and it rarely has issues I dunno why my cheap ass service rarely has issues compared to people who pay a lo more at colocrossing lol.

    That sounds like a very positive experience

    sounds like you shouldn't pay more than $7/yr for a CC VPS.

    Thanked by 2Andreix angstrom
  • angstromangstrom Moderator

    @cybertech said:

    @angstrom said:

    @BruhGamer12 said:
    My $7 a-year colocrossing VPS pushes 80-100TB a month of bandwidth and it rarely has issues I dunno why my cheap ass service rarely has issues compared to people who pay a lo more at colocrossing lol.

    That sounds like a very positive experience

    sounds like you shouldn't pay more than $7/yr for a CC VPS.

    And I imagined that by paying more, I would be put on a better node! :|

  • $7 a year VPS my second cheapest ipv4 VPS but def still a very good deal for being able to push a petabyte per year - I think the people on my node are quite or something because I still get 1500 geekbench score.

  • ColoCrossingColoCrossing Member, Patron Provider

    @angstrom said:
    My VPS on NY-Cloud-40 (Buffalo) has been down/unreachable for over 4 hours, and trying to start the VPS via the control panel fails

    Is anyone else's VPS also down/unreachable?

    Does ColoCrossing have a status page somewhere?

    We apologize for this can you please DM us your ticket ID to check into this?

  • @ColoCrossing said:

    @angstrom said:
    My VPS on NY-Cloud-40 (Buffalo) has been down/unreachable for over 4 hours, and trying to start the VPS via the control panel fails

    Is anyone else's VPS also down/unreachable?

    Does ColoCrossing have a status page somewhere?

    We apologize for this can you please DM us your ticket ID to check into this?

    move him to the node where u put all the blackfriday yearly $6.50 VPS - its pristine

  • lukast__lukast__ Member

    @Andreix said:
    Amd I weird for hating docker and prefer to do all manually ? :#

    I personally generally don't like very big program which do 1000 things (I also hate systemd) and prefer to either do all unisolated, or simply use namespaces (pid, user, mount, utc, ipc, time, ...) and cgroups and chroot.

    Thanked by 3Andreix Not_Oles boot
  • brandonkbrandonk Member

    Registered just to say I'm on the same node, and it went down around 11:30AM EDT on the 16th. I received the exact same support response. Fortunately, the node came back up around 9:30PM EDT that evening and I used the opportunity to back up my configs. We'll see what happens going forward. The downtime is what it is, but insisting that the VPS has to be recreated when the node is just temporarily offline is bad.

    Thanked by 1angstrom
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