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Connectivity issues Greencloud - San Jose
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Connectivity issues Greencloud - San Jose

Having connectivity issues with GreenCloud.1669625294 in San Jose

856 packets transmitted, 416 packets received, 51.4% packet loss
round-trip min/avg/max/stddev = 230.282/384.679/687.246/61.049 ms

Comments

  • balrammbalramm Member, Host Rep

    Your LowEND support ticket created ticket id #6969

    Thanked by 1emgh
  • MumblyMumbly Member

    @gowrann said: Having connectivity issues with GreenCloud.

    What support said?

    Thanked by 1emgh
  • lirrrlirrr Member

    Thank you for contacted low end support, your ticket has been doubled

    Thanked by 1emgh
  • gowranngowrann Member
    edited April 28

    @Mumbly said:

    @gowrann said: Having connectivity issues with GreenCloud.

    What support said?

    Logged a ticket but no response which is odd, normally you have an instant recognition of the ticket via automated email with a reply soon after

  • It is Sunday. Why are you posting this here?
    Btw, i ate a piece of bread 7 minutes ago

  • bdlbdl Member

    1669625294

  • balrammbalramm Member, Host Rep

    @xieroxxx said:
    It is Sunday. Why are you posting this here?
    Btw, i ate a piece of bread 7 minutes ago

    Okay.

  • stxshstxsh Member
    edited May 3

    @gowrann said:
    Having connectivity issues with GreenCloud.1669625294 in San Jose

    856 packets transmitted, 416 packets received, 51.4% packet loss
    round-trip min/avg/max/stddev = 230.282/384.679/687.246/61.049 ms
    

    Random, but did you choose Debian 12 for your instance by any chance? I have 2 instances on the same node in SJ. One running Ubuntu 22.04 (which I upgraded to 24.04).. and one I set up for the first time with Debian 12 recently.

    I was having a bunch of packet loss issues as well, to the point that it took forever to run apt upgrade for the first time. After a while of not being able to figure out why -- and knowing Ubuntu was running fine, but since I was planning on moving all my instances to Debian anyway, I decided to try installing Debian 11 and manually upgrading to 12. I wasn't having the same packet loss issues.. so it seems the 12 template might be misconfigured in some way. I didn't really dig too deep.

  • CheepCluckCheepCluck Member

    You got 49% what you need 51% for? Greedy fuck

  • gowranngowrann Member
    edited May 3

    Using Ubuntu 22.04, support initially said it was just my vps on the node having issues then said it was more like network issues, connectivity is better but still some random periods of time with high packet loss

  • elmorigselmorigs Member

    Over the last month i have been having intermittent network issues. Sometimes outages as long as 10 minutes. Did open a ticket but support insisted that it is only my VPS and there is no node issue. Hmm. Did a speedtest recently and i found the connection to southeast asia really bad...


    Basic Network Info

    Primary Network : IPv4
    IPv6 Access : ❌ Offline
    IPv4 Access : ✔ Online
    ISP : tzulo, inc.
    ASN : AS11878 tzulo, inc.
    Host : tzulo, inc.
    Location : Chicago, Illinois-IL, United States

    Location (IPv4) : San Jose, California, US

    Speedtest.net (Region: GLOBAL)

    Location Latency Loss DL Speed UP Speed Server

    ISP: tzulo

    Nearest 37.66 ms 0.0% 6525.41 Mbps 2467.90 Mbps Ideatek Telcom - Wichita, KS

    Kochi, IN 384.84 ms 0.0% 3131.07 Mbps 266.48 Mbps Asianet Broadband - Cochin
    Bangalore, IN 251.89 ms 0.0% 2962.44 Mbps 337.62 Mbps Bharti Airtel Ltd - Bangalore
    Chennai, IN 222.07 ms N/A 3625.42 Mbps 388.31 Mbps Jio - Chennai
    Mumbai, IN 240.49 ms 0.0% 2989.29 Mbps 229.32 Mbps i3D.net - Mumbai
    Delhi, IN 326.53 ms 1.3% 102.83 Mbps 5.78 Mbps Tata Play Fiber - New Delhi

    Seattle, US 18.68 ms N/A 5185.06 Mbps 4275.77 Mbps Comcast - Seattle, WA
    Los Angeles, US 8.01 ms 0.0% 5729.86 Mbps 8043.09 Mbps ReliableSite Hosting - Los Angeles, CA
    Dallas, US 42.04 ms 0.0% 5011.85 Mbps 2083.57 Mbps Hivelocity - Dallas, TX
    Miami, US 71.92 ms N/A 2653.56 Mbps 865.59 Mbps Dish Wireless - Miami, FL
    New York, US 69.91 ms 0.0% 6185.84 Mbps 1448.28 Mbps GSL Networks - New York, NY
    Toronto, CA 74.84 ms 0.0% 5348.72 Mbps 1266.68 Mbps Rogers - Toronto, ON
    Mexico City, MX 63.37 ms N/A 6413.44 Mbps 1415.66 Mbps INFINITUM - Mexico City

    London, UK 130.28 ms 0.0% 5447.64 Mbps 805.82 Mbps VeloxServ Communications - London
    Amsterdam, NL 149.82 ms 0.0% 4960.36 Mbps 391.83 Mbps 31173 Services AB - Amsterdam
    Paris, FR 147.25 ms N/A 5134.33 Mbps 360.71 Mbps Axione - Paris
    Frankfurt, DE 140.66 ms 0.0% 4639.57 Mbps 519.86 Mbps Clouvider Ltd - Frankfurt am Main
    Warsaw, PL 170.61 ms 0.0% 4554.65 Mbps 610.62 Mbps Play - Warszawa
    Bucharest, RO 172.40 ms 0.0% 1895.07 Mbps 532.19 Mbps Vodafone Romania Fixed – Bucharest - Bucharest
    Moscow, RU 184.41 ms 0.0% 1895.97 Mbps 278.07 Mbps MegaFon - Moscow

    Jeddah, SA 194.30 ms 0.0% 2875.91 Mbps 552.43 Mbps Saudi Telecom Company
    Dubai, AE 253.28 ms 0.0% 2983.46 Mbps 326.90 Mbps du - Dubai
    Fujairah, AE 254.01 ms 0.0% 3047.39 Mbps 393.15 Mbps ETISALAT-UAE - Fujairah
    Istanbul, TR 176.11 ms 0.0% 3829.10 Mbps 608.87 Mbps Turkcell - Istanbul
    Tehran, IR 237.45 ms 0.0% 2241.15 Mbps 361.91 Mbps Asiatech - Tehran

    Tokyo, JP 108.12 ms N/A 5022.61 Mbps 3.26 Mbps fdcservers.net - Tokyo
    Shanghai, CU-CN 157.24 ms 0.0% 1440.29 Mbps 333.04 Mbps China Unicom 5G - Shanghai
    Nanjing, CT-CN 140.23 ms 4.5% 1952.48 Mbps 3.84 Mbps China Telecom JiangSu 5G - Nanjing
    Hong Kong, CN 155.67 ms N/A 4538.94 Mbps 597.96 Mbps STC - Hong Kong
    Singapore, SG 176.25 ms 15.7% 3608.58 Mbps 1.20 Mbps i3D.net - Singapore
    Jakarta, ID 225.67 ms 12.4% 2048.43 Mbps 0.64 Mbps PT Solnet Indonesia - Jakarta

  • gowranngowrann Member

    @elmorigs said: Did open a ticket but support insisted that it is only my VPS and there is no node issue. Hmm.

    Maybe just our VPS's on the node ;)

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