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Why GreenCloudVPS have so many negative reviews?
If you check their Trustpilot, they have a 2.9 star rating with mostly negative reviews. And it's not just limited to Trustpilot; I found a few recent Reddit threads saying the same thing, as well as other forums. They are pretty popular on LET, and people love them, so what's the deal here?
Comments
Greencloud has been amazing in my experience.
They're fake reviews from the competition. I guess.
It appears that the company in question does not offer a refund policy for any sales they have here as I can see. This could be the reason why they have got a lot of negative reviews. When a user is not satisfied with the service they receive and there is no option for a refund, they may leave a negative review or try to harm the company's reputation. It's not possible to please everyone, but offering a refund is a good option to get rid of bad clients who make a purchase and become disappointed for no reason.
Refunding may lead to losses but can prevent negative reviews from potential clients. AT LEAST I DO SEE REVIEWS OF ANY COMPANY BEFORE I PURCHASE ANYTHING.
Really? Don't they offer refunds? I've never heard of a hosting company that doesn't offer refunds
They have written a no-refund policy on many offer posts, so I guess, yes, they do not refund.
https://greencloudvps.com/terms-of-service.php
AT LEAST I DO SEE REVIEWS OF ANY COMPANY BEFORE I PURCHASE ANYTHING.
I believe most of their users are these, though it is the right thing to do. You can not expect refund from services that providers offer with thin profit, but I guess when you offer something cheap, you get the same client, so either refund them or be mentally prepared to get LOTS OF ONLINE SPAMS, like we see on Reddit on TP.
I was wondering the same, but there could be something to this answer. They make it very appealing to pay annually and triennially to get the most out of their sales, which might result in impulse purchases and/or dissatisfied customers. Pretty good answer because they’ve been top notch from my experience as well. I do personally end up purchasing more than I need from them though
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greencloudvps is the number 1 LET provider period.
i agree with others here, my greencloudvps birthday sale vps in .de is rock solid.
No complain, solid provider.
Have used them for a few years. They provide a solid service, no complaints so far.
It means they don’t care about hiring people off fiverr to flood TP with fake positive reviews
Contabo is good, stable, and friendly customer support. Waiting for your order sir.
Hetzner is also 3.0 only. Most bad comments are about account rejection (KYC issue), not related to their servers. Don't 100% trust the rating on Trustpilot.
Trust me, they are good enough. use them for 1 years you will also know.
I did like them, but after almost 6 months into my year contract my server has been going offline for exactly 14 minutes. The server is still "up" so i can check the logs once it comes back on... nothing spikes, nothing in dmesg, nothing in logs. So I am looking to move away. Shame cause they were so stable for 6 months.
Similar, my server was fine for months, almost a year and then became basically unusable, their support didn't provide any help so I left. They're an okay provider but there are many others I would go to first before trying them again.
i'm also split every now and then BUT ****greencloud is rock solid. my greencloud vps in nl, 10gbit connection, has consistently the best (fastest) connection of all the vps i have (advin, avoro, clouvider, hetzner, layer7 etc. (and the aforementioned are also all very good providers who have other advantages over greencloud in my opinion, felt better offers. )).
what bothers me about greencloud from time to time is that as a long-standing customer (for 3 years) you often don't get access to deals (you're in competition with bot farms that graze everything). this fact annoys me from time to time, but only in the short term. all in all, greencloud is very solid and recommendable from my point of view.