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DMCA questions
hiphiphip0
Member
in General
I received a DMCA complaint forwarded by Vultr claiming that an image belonged to them, but the image had been removed a month ago when the complaint was first received.
I responded to the hosting provider 15 minutes after receiving the second complaint that the image had been deleted.
I didn't receive any reply after that until I found out this morning that the instance was temporarily suspended.
They said I should change the URL to 404 as well.
I think it's a bit unreasonable. What if that picture is used on the homepage?
What is your process after receiving a DMCA complaint?
Comments
ignore it.
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Regards,
Calin
I skimmed over a discussion recently.... about Vultr claiming rights to all your content in the ToS. I didn't read further, but one person made it sound like an error. Big error.
Tell vultr what you did to resolve it, they should be fine with this.
Do you return HTTP status code 200 for pages that are deleted/not found? Not a good idea due to similar kind of automation.
I didn't delete the page, I deleted the image and set the page to draft, purged the image from CDN. Then I informed the client, the client re-uploaded another image instead & published.
You reminded me that they may actually be using some automated tools to monitor the progress of removals.
I just received a reply from Vultr. They are closing the ticket and it seems to be resolved.