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Serverius Data Center Power Restrictions
Just got this email from Serverius, looks like customers need to reduce power consumption
Dear Customer,
I hope this message finds you well.
We are reaching out to inform you of a recent development that impacts our data centres DC1 and DC3. We have been informed by our grid operator, that the current capacity of the local power grid has reached its limits. As a result, we are unable to accommodate any increased power consumption at these locations for the time being and need to urgently ask you to keep your power consumption at current levels or reduce where possible.
We understand that this news comes as a challenge, especially in a time when your operations may require additional resources. Please be assured that because of the lack of available transmission capacity at the grid operator, we are forced to take this measure in place to protect the integrity and continuity of service for all our customers.
Our team is actively exploring all possible solutions and working closely with the grid operators to understand the timeline and scope of any potential enhancements and expansions to the grid that could allow for future increases in power availability.
In the meantime, we are committed to:
- Providing regular updates as we receive more information from the grid operators.
- Offering support and exploring alternative solutions within our current capacity to meet your needs, including providing capacity outside the two regions.
- Try to ensure the reliability and performance of our services as much as possible within the existing constraints and to the extent within our capabilities.
We understand the critical nature of these services to your business and are dedicated to assisting you in any way we can during this period as far as we can. If you have any immediate concerns or would like to discuss this further, please do not hesitate to reach out to our customer support team. We appreciate your understanding and cooperation as we navigate this situation. Thank you for your continued trust in us as your service provider.
Sincerely, Serverius
Comments
"ask you to keep your power consumption at current levels or reduce where possible."
Oh, you have space left in your Rack(s) and enough Power capacity you are paying us for but please dont place more Servers! It would increase your usage.
I would move out.
The electricity thing is something that can be planned upfront.
But thats Just what i think from experiences/problems with our former Colocation Provider. (Not serverius)
Was best Business decision to move Out ever.
Not your Problem when they cant Deliver.
Luckily our current Provider has everything in Order. They as well had to put themself on a waiting list at grid Operator for their Expansions they are doing soon this year (+300 racks i read in a Email).
They got their additional capacity earlier then expected (Summer Last year) and The choice was; either Take it now and pay multiple thousands additional per month or be in waiting list again and wait up to 5 years or Something.
So they took it already.
Got the same email, sh*t!
Once providers send emails like these its a definitely a sign that they're on money saving mode and an impending deadpool is incoming if it doesn't go as planned.
they they were bought by CapMan Infra last year https://realassets.ipe.com/news/capman-infra-acquires-serverius-in-new-european-data-centre-push/10066612.article
Serverius deadpooling (if it gets to that) is definitely a sign of troubled times.
I don't think it's a deadpooling. In the Netherlands, we are facing nationwide power capacity issues. New companies, homes, and schools can't be connected to the power grid due to capacity constraints.
This is all due to the transition to using electricity instead of gas. More and more people are owning electric cars and switching to heat pumps, for which the electricity network is not adequately designed.
Sources:
https://nos-nl.translate.goog/artikel/2510448-wachtlijsten-stroomnet-vol-met-spookaanvragen-van-bedrijven?_x_tr_sl=nl&_x_tr_tl=en&_x_tr_hl=nl&_x_tr_pto=wapp&_x_tr_hist=true
https://nos-nl.translate.goog/nieuwsuur/artikel/2484088-te-weinig-stroom-bedrijven-verplicht-minder-elektriciteit?_x_tr_sl=nl&_x_tr_tl=en&_x_tr_hl=nl&_x_tr_pto=wapp
We also moved to another data center a few years ago due to the unclear electricity price increase from Serverius. We eventually moved to BIT in Ede and they eventually had to adjust the prices, but they sent a very detailed email about this and you can see all the costs within the portal per day. Purchasing price, taxes, cooling costs etc.
Question is which party overcommitted, the grid operator or Serverius. Reducing existing usage urgently hints at the grid operator, which can't deliver with what was agreed upon, for some reason.
Heat pumps should use very power.
Wow that is a difficult situation. Good luck to those impacted.
I would look for a reliable Germany provider, at least there is enough energy in Germany.
They use a lot more electricity than gas heating.
A little more, shouldn't be a lot more..
This is an example of some of the downsides to electric cars.
Hybrid makes so much sense right now.
It's more an example of not investing enough money in the power grid, this is the problem they have instead of investing in power grid the head of the power grid company is buying new teslas from the money that should be invested this is the problem. But he the next generation will figure it out as long as we can drive Tesla now it's fine right. People from power grid company in Netherlands should be in jail they are thieves.
They could have handled it better in the Netherlands and addressed the problem earlier.
In Denmark, the government has put an extra tax on electricity during the hours with the highest use. (When people come home from work and use the stove, washer, dryer, etc.)
People then charge their cars during the night when the electricity is cheapest. Some also program the washer and dryer to run at night.
This way, the electricity companies have some extra years to expand the electricity net, and less of the wind energy produced during the night is wasted.
36% of car registrations in 2023 were electric cars (new + used cars), and a lot of households have installed heating pumps to replace gas and oil heating systems in the last couple of years.
It is not just Netherlands. The whole Europe is going down due to our "strong" and "smart" leaders. I am living from one paycheck to the next due to cost of living and huge energy crisis. Europe is has already fallen in my opinion, while we still cling to hope.
Which energy crisis? In Germany we are back to old electricity prices.
Same in Denmark.
Inflation rate: 0.8%
Completely back? Or still higher than before?
Uhh what??? Let’s see.. heating element, fan, vs a pilot light and a fan.. the gas furnace is going to use WAY LESS electricity…
Leaving will also help reduce the power consumption for Serverius, do your part today!
Heat pump doesn't use a heating element though.
An traditional (resistance) electric heat, yes, a LOT more.
Years ago our farm house, our geothermal heat-pump furnace, was able to heat our 3200 sq ft home, and with management, our appliances, during -30 winter storm power outages, using a 3000 watt generator.
Looks like they have serious problems in the background. The electric cars charging also affected, or maybe they will limiting it (If I understood correctly): https://nos.nl/artikel/2510535-netbeheerder-elektrische-auto-s-niet-opladen-tussen-16-00-en-21-00-uur
No, it is a lot cheaper than gas and oil heating systems.
When the mail is coming from the datacenter, then my suspicion is that the datacenter has been overcommitting or being too tight on acquiring capacity upfront.
Normally (and what I know of Serverius did the same when I was in talk with them a couple of years ago) as a customer of a DC you acquire a certain maximum capacity. If that was reached without Serverius being able to expand, a mail from the customer of the DC would go out.
Also normally the energy network in the Netherlands is overcommitted, but they can normally (even to datacenters) deliver what the connected/agreed capacity is.
So my guess is that Serverius wanted to increase that capacity and they got a "no" from the energy network; and that's the situation with almost everyone in the Netherlands right now. But then this mail is a sign that Serverius is reaching their maximum connected/agreed capacity, and if that means that customers cannot use more as they do now (without even reaching their max agreed capacity) then Serverius overcommitted.
And that means that we, as end customers of buying VPSes in Serverius, can cause big issues when we would put the VPSes into a stress situation all at the same time...
I highly doubt that a few hundreds or thousands VPS would cause an issue there, professional datacenters - even if they hit a certain power consumption - arent built like home basement server rooms like some small eastern europe providers run it here.