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COLBYLICIOUS

Any active offers for shared hosting? @labze

labze

@TimboJones said:

@labze said:

@TimboJones said:

@labze said:

@TimboJones said:

@labze said:

@nomoretears said:
Do you secure data on the storage boxes with raid or backups?

Storageboxes use RAID-60. It can withstand up to 6 simultaneous drive failures without data loss, and disks are hot-swappable so any potential disk failure won't result in downtime.

How big is the array ? I worry you misunderstood raid 60. No, Raid 60 cannot withstand 6 simultaneous drive failures.

moves data out of Hostbrr

The RAID-60 array is created by 3 different RAID-6 arrays. Each underlying RAID-6 can lose two drives simultaneously without data loss. This allows for up to 6 simultaneous disk failures if spread across all three arrays.

Right, it has a qualifier "if spread across all three arrays."

That takes a special edge case that has a qualifier not mentioned, it's not any 6 drives.

That's why I stated up to 6 drives, which is correct. The absolute statement that it can't is false.

So if three drives failed on same array, "but that can't result in complete data loss, I was told up to 6 drives could fail by labze!"

I don't think I've ever seen anyone claim RAID10 only can withstand 1 drive failure, no matter the size :-)

I've only heard of drive failures allowed with the qualifiers, not without and confusing others.

I feel like this discussion is getting quite pedantic.

My statement was: "Storageboxes use RAID-60. It can withstand up to 6 simultaneous drive failures without data loss"

This statement is true. Up to clearly indicates that it is not the absolute value.

Your statement was:

"No, Raid 60 cannot withstand 6 simultaneous drive failures."

This statement is false, as RAID-60 can withstand a minimum of 2x disk failures per underlying RAID6 array.

RAID-60 likely provides the greatest data reliability. Both RAID-10 and RAID-50 can fail catastrophically with just two simultaneous disk failures. RAID-60 will always require a minimum of three disk failures to fail.

nameserver

Just brought the reseller plan... sad the discount doesn't work anymore.

I am replacing two of the shared plan which do have the recurring 25% off discount, so possible to transfer that discount?

gsea4

@nameserver said:
Just brought the reseller plan... sad the discount doesn't work anymore.

I am replacing two of the shared plan which do have the recurring 25% off discount, so possible to transfer that discount?

That would be nice. I would love to do that too

TimboJones

@labze said:

@TimboJones said:

@labze said:

@TimboJones said:

@labze said:

@TimboJones said:

@labze said:

@nomoretears said:
Do you secure data on the storage boxes with raid or backups?

Storageboxes use RAID-60. It can withstand up to 6 simultaneous drive failures without data loss, and disks are hot-swappable so any potential disk failure won't result in downtime.

How big is the array ? I worry you misunderstood raid 60. No, Raid 60 cannot withstand 6 simultaneous drive failures.

moves data out of Hostbrr

The RAID-60 array is created by 3 different RAID-6 arrays. Each underlying RAID-6 can lose two drives simultaneously without data loss. This allows for up to 6 simultaneous disk failures if spread across all three arrays.

Right, it has a qualifier "if spread across all three arrays."

That takes a special edge case that has a qualifier not mentioned, it's not any 6 drives.

That's why I stated up to 6 drives, which is correct. The absolute statement that it can't is false.

So if three drives failed on same array, "but that can't result in complete data loss, I was told up to 6 drives could fail by labze!"

I don't think I've ever seen anyone claim RAID10 only can withstand 1 drive failure, no matter the size :-)

I've only heard of drive failures allowed with the qualifiers, not without and confusing others.

I feel like this discussion is getting quite pedantic.

I'm saying that your statement is misleading and a specific edge case and will cause confusion or false security.

My statement was: "Storageboxes use RAID-60. It can withstand up to 6 simultaneous drive failures without data loss"

This statement is true. Up to clearly indicates that it is not the absolute value.

Your statement was:

"No, Raid 60 cannot withstand 6 simultaneous drive failures."

This statement is false, as RAID-60 can withstand a minimum of 2x disk failures per underlying RAID6 array.

That's a qualifier. That's my point.

RAID-60 likely provides the greatest data reliability. Both RAID-10 and RAID-50 can fail catastrophically with just two simultaneous disk failures. RAID-60 will always require a minimum of three disk failures to fail.

We'll agree to disagree, but if you said that last statement instead, I'd have no problem.

nghialele

Any pre xmas dealz? 😍🥰

kainjinez

@TimboJones said:

@kainjinez said:
Does anyone have best practice for backing up / restoring user data?
I have a reseller cPanel account and want to keep users' backups on another server for longer retention (Hostbrr only keeps 15 days).
Currently I have to go into each account and manually download backups from JetBackup, or create a full backup and upload it to my server via SFTP.
Is there any proper or automated way to handle this in cPanel without entering each account manually?

If cPanel doesn't have an API for this, you fucked up by picking the wrong service.

Yes it does. I setup ftp periodically backup in EACH user so it is good for now. But it will be better if somehow reseller account can have access to Jetbackup via API and download the backup programmatically. @labze

JasonM

@nameserver said: Just brought the reseller plan

which one DA or cP? and which location?

COLBYLICIOUS

@JasonM said:

@nameserver said: Just brought the reseller plan

which one DA or cP? and which location?

Is there any differences between DA & CP from Germany location?

dosai

@labze any coupon for da/cp reseller? I've been trying since bf mega thread.

JasonM

@COLBYLICIOUS said: Is there any differences between DA & CP from Germany location?

only difference in control panels. with DA you can add unlimited subaccounts, with cP you'll have to pay beyond the free limit.

Sysnet

@labze said:

@TimboJones said:

@labze said:

@TimboJones said:

@labze said:

@nomoretears said:
Do you secure data on the storage boxes with raid or backups?

Storageboxes use RAID-60. It can withstand up to 6 simultaneous drive failures without data loss, and disks are hot-swappable so any potential disk failure won't result in downtime.

How big is the array ? I worry you misunderstood raid 60. No, Raid 60 cannot withstand 6 simultaneous drive failures.

moves data out of Hostbrr

The RAID-60 array is created by 3 different RAID-6 arrays. Each underlying RAID-6 can lose two drives simultaneously without data loss. This allows for up to 6 simultaneous disk failures if spread across all three arrays.

Right, it has a qualifier "if spread across all three arrays."

That takes a special edge case that has a qualifier not mentioned, it's not any 6 drives.

That's why I stated up to 6 drives, which is correct. The absolute statement that it can't is false.

I don't think I've ever seen anyone claim RAID10 only can withstand 1 drive failure, no matter the size :-)

Hi @labze, can you please be professional and answer my messages (tickets 9846509,27078), is been be like 18 days and until moment I can not get any news about my case , before contract you services , I asked if you company can do "I want to Transfer accounts reseller hosting companyx to hostbrr, hostbrr answer "Yes, we can assist with importing the accounts from your previous host." that was in On ****Nov 28 2025 4:30,**** seriously why you company behave that way , I contact you by admin email , by this forum , by you website and nothing.

TimboJones

@Sysnet said:

@labze said:

@TimboJones said:

@labze said:

@TimboJones said:

@labze said:

@nomoretears said:
Do you secure data on the storage boxes with raid or backups?

Storageboxes use RAID-60. It can withstand up to 6 simultaneous drive failures without data loss, and disks are hot-swappable so any potential disk failure won't result in downtime.

How big is the array ? I worry you misunderstood raid 60. No, Raid 60 cannot withstand 6 simultaneous drive failures.

moves data out of Hostbrr

The RAID-60 array is created by 3 different RAID-6 arrays. Each underlying RAID-6 can lose two drives simultaneously without data loss. This allows for up to 6 simultaneous disk failures if spread across all three arrays.

Right, it has a qualifier "if spread across all three arrays."

That takes a special edge case that has a qualifier not mentioned, it's not any 6 drives.

That's why I stated up to 6 drives, which is correct. The absolute statement that it can't is false.

I don't think I've ever seen anyone claim RAID10 only can withstand 1 drive failure, no matter the size :-)

Hi @labze, can you please be professional and answer my messages (tickets 9846509,27078), is been be like 18 days and until moment I can not get any news about my case , before contract you services , I asked if you company can do "I want to Transfer accounts reseller hosting companyx to hostbrr, hostbrr answer "Yes, we can assist with importing the accounts from your previous host." that was in On ****Nov 28 2025 4:30,**** seriously why you company behave that way , I contact you by admin email , by this forum , by you website and nothing.

I'm guessing language issue. You don't actually say what you're expecting from them. You make it sound like they responded last.

Did you send them a backup to import?

Sysnet

Hi, @TimboJones, to clarify: they did respond initially and said:

“You either need to take backups from your reseller account and upload them to our system, or give us access to the reseller and we will handle it.”

I replied that I prefer the second option — giving reseller access — for security and data integrity reasons. I then asked them to provide a specific email address or secure method where I could send the reseller access details.

For additional context:

I paid for one full year of service (no discount).

My previous reseller disk usage is about 40 GB.

There are around 15 active accounts to be transferred.

My previous reseller also has Directadmin

@labze, I’m not accusing anyone of bad faith — I’m simply asking for communication and confirmation on how to proceed. If I’m missing something, please let me know.

TimboJones

@Sysnet said:
Hi, @TimboJones, to clarify: they did respond initially and said:

“You either need to take backups from your reseller account and upload them to our system, or give us access to the reseller and we will handle it.”

I replied that I prefer the second option — giving reseller access — for security and data integrity reasons. I then asked them to provide a specific email address or secure method where I could send the reseller access details.

For additional context:

I paid for one full year of service (no discount).

My previous reseller disk usage is about 40 GB.

There are around 15 active accounts to be transferred.

My previous reseller also has Directadmin

@labze, I’m not accusing anyone of bad faith — I’m simply asking for communication and confirmation on how to proceed. If I’m missing something, please let me know.

The ticket is over https, just use the ticket. You could have easily done the backup and upload to their system, that is actually the faster and more secure way. Given the time passed, just do that.

Sysnet

That ticket was a pre-sales ticket. It is accessible over HTTPS, but it can be read without logging with just the full url (for example, in a private/incognito browser session). For that reason, I don’t feel comfortable sharing reseller login credentials there.

That’s why I asked for a specific secure email address or an authenticated support area where sensitive access details can be shared safely. After that I open another ticket , until now they no answered

hyperblast

question: how can i unrar rar files on hostbrr blockstorage @labze (unrar is not installed)

JasonM

@Sysnet said: That ticket was a pre-sales ticket. It is accessible over HTTPS

since you've got an account with them, now you can login and create tech-support ticket and its always behind login.

Sysnet

Hi everyone , my case is fixed , thanks @labze

COLBYLICIOUS

@labze, will Santa Claus come to us with offers for shared hosting?

rattlecattle

@hyperblast said:
question: how can i unrar rar files on hostbrr blockstorage @labze (unrar is not installed)

You can download the 7-zip for linux .tar.xz console version from https://www.7-zip.org/download.html

labze

@COLBYLICIOUS said:
@labze, will Santa Claus come to us with offers for shared hosting?

CMYPANEL still works for cPanel a while yet.

zejjnt

@rattlecattle said:

@hyperblast said:
question: how can i unrar rar files on hostbrr blockstorage @labze (unrar is not installed)

You can download the 7-zip for linux .tar.xz console version from https://www.7-zip.org/download.html

This is useful for a number of things, now that you mention it

ls .local/bin
7zz                  cfssljson       fio-genzipf               genfio                    md5sums          partyfuse           pyinstaller  wheel
7zzs                 copyparty       fio-histo-log-pctiles.py  hashrat                   mid3cp           pip                 rclone       yt-dlp
auto-discovery.json  dotenv          fio-verify-state          httpx                     mid3iconv        progress            reptyr
btop                 fastapi         fio2gnuplot               include                   mid3v2           pv                  share
cfssl                ffmpeg          fio_generate_plots        iperf3                    moggsplit        pyi-archive_viewer  ts
cfssl-bundle         ffprobe         fio_jsonplus_clat2csv     jdupes                    mutagen-inspect  pyi-bindepend       u2c
cfssl-certinfo       fio             fiologparser.py           komari-agent-linux-amd64  mutagen-pony     pyi-grab_version    uvicorn
cfssl-newkey         fio-btrace2fio  fiologparser_hist.py      lib                       net_static.json  pyi-makespec        watchfiles
cfssl-scan           fio-dedupe      ftpbench                  lolcate                   nload            pyi-set_version     websockets

(Some of these were for testing and I haven't removed them because... uh... 16 TB...)

memok

@labze said:

@COLBYLICIOUS said:
@labze, will Santa Claus come to us with offers for shared hosting?

CMYPANEL still works for cPanel a while yet.

DA ?

labze

@memok said:

@labze said:

@COLBYLICIOUS said:
@labze, will Santa Claus come to us with offers for shared hosting?

CMYPANEL still works for cPanel a while yet.

DA ?

Consider the current price already discounted.

COLBYLICIOUS

@labze said:

@COLBYLICIOUS said:
@labze, will Santa Claus come to us with offers for shared hosting?

CMYPANEL still works for cPanel a while yet.

Specs for cPanel Germany please? Where is it colocated, what CPU?

labze

@COLBYLICIOUS said:

@labze said:

@COLBYLICIOUS said:
@labze, will Santa Claus come to us with offers for shared hosting?

CMYPANEL still works for cPanel a while yet.

Specs for cPanel Germany please? Where is it colocated, what CPU?

AMD 7950XD, 192 GB RAM, NVMe RAID10. Hosted in Frankfurt at the NTT Datacenter (IP-Projects).

COLBYLICIOUS

I need some review for cPanel Germany, someone can help me with that?

Deepak_Nagar

@labze Specs of singapore cpanel node ?

labze

@Deepak_Nagar said:
@labze Specs of singapore cpanel node ?

AMD EPYC 4464P (Ryzen 7900 equivalent)
128 GB DDR5 ECC
NVMe Gen4 RAID10
10 Gbps / 1 Gbps (in/out)