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› 2024 Winter Deals Blast: Exclusive Discounts on VPS Hosting and Dedicated Servers!
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2024 Winter Deals Blast: Exclusive Discounts on VPS Hosting and Dedicated Servers!

ploxhostploxhost Member, Patron Provider
edited January 14 in Offers

Hi All,

🎉 Happy 2024! 🎉 For our first post of 2024 We're starting the year with some sizzling winter deals that are too good to miss. Whether you're looking for a VPS or dedicated servers, we've got you covered!


🌩️ All NVME and KVM Plans - Now 50% Off! 🌩️

That's right! We're rolling out an extraordinary 50% recurring discount on all our NVME and KVM VPS plans. Just use the promo code VPSWINTER24. Discover all our plan offerings here.

Showcased NVME VPS Plans:

1GB NVME VPS Plan:

  • 1GB DDR4 Memory

  • 20GB NVME Storage

  • 4TB Bandwidth @ 1Gig (Soft limited to 1TB)

Original Price: $4.00 | Price with Recurring Discount: $2.00/month (With promo code VPSWINTER24)

Available in Dallas, Texas or Amsterdam, Netherlands (EU)

Click Here to Purchase

2GB NVME VPS Plan:

  • 2GB DDR4 Memory

  • 1 E5-2678v3 Core

  • 20GB NVME Storage

  • 4TB Bandwidth @ 1Gig (Soft limited to 1TB)

Original Price: $8.00 | Price with Recurring Discount: $4.00/month (With promo code VPSWINTER24)

Available in Dallas, Texas or Amsterdam, Netherlands (EU)

Click Here to Purchase

Looking for more plans?

See All NVME VPS Plans for all NVME VPS plans!

Showcased KVM Plans:

1GB KVM VPS Plan:

  • 1GB DDR3 Memory

  • 20GB SSD Storage

  • 4TB Bandwidth @ 1Gig (Soft limited to 1TB)

Original Price: $2.60 | Price with Recurring Discount: $1.30/month (With promo code VPSWINTER24)

Available in Dallas, Texas

Click Here to Purchase

2GB KVM VPS Plan:

  • 2GB DDR3 Memory

  • 1 E5-2678v3 Core

  • 30GB NVME Storage

  • 4TB Bandwidth @ 1Gig (Soft limited to 1TB)

Original Price: $5.30 | Price with Recurring Discount: $2.60/month (With promo code VPSWINTER24)

Available in Dallas, Texas

Click Here to Purchase


Dedicated Servers - 20% to 35% Off in Dallas and NY

Elevate your projects with our premium dedicated servers, now available at a 20% discount. Use the code DEDIWINTER24 to avail of this offer. Check out the options here. Plus use the code to get DALWINTER24 to get 35% off dedicated servers listed in Dallas TX.

NewYork, NewYork featured 20% off

Dual Intel Xeon E5-2620v3 | 128GB DDR4 | 1TB SSD

Original Price $89.99 | Price for recurring = $63.99/month (With promo code DEDIWINTER24)

City, NewYork NewYork

Click Here to Purchase

Dual Intel Xeon E3-1240v5 | RAM: 32 GB DDR4 | Disks 500 SSD

Original Price $54.99 | Price for recurring = $68.79/month (With promo code DEDIWINTER24)

City, New York, New York

Click Here to Purchase

More NewYork dedicated servers are listed on our Our Site

Dallas TX featured 35% off

rl46.r05.dal.c1

Dual Intel Xeon E5-2670 | RAM: 192 GB | Disks: 1TB SSD

Original Price $86.99 | Price for recurring = $56.54/month (with Promo Code DALWINTER24)

City, Dallas TX

Click Here To Purchase

rl02.bs01.r05

Dual Intel Xeon E5-2680 | 128GB | 1TB SSD

Original Price $79.99 | Price for recurring = $51.99/month (With promo code DALWINTER24)

City, Dallas TX

Click Here to Purchase

rl46.r05.dal.c1

Dual Intel Xeon E5-2670 | RAM: 192 GB | Disks: 1TB SSD

Original Price $86.99 | Price for recurring = $56.64/month (with Promo Code DALWINTER24)

City, Dallas TX

Click Here To Purchase

🔗More Dedicated Servers

View our full range of dedicated servers at PloxHost Dedicated Servers


Network Information

All our datacenters locations offers include DDOS Protection. In Dallas TX We utilize the high-quality Hivelocity Network Blend!

DC INFO: https://plox.host/datacenters

Looking Glass Dallas: https://lg.dal.plox.host/

Looking Glass NYC: https://lg.nyc.plox.host/

ASN: AS31786

General Company Information

PloxHost has been offering low-cost Game, VPS, and Dedicated Hosting options since 2015. Backed with an amazing support team and a great experience! PloxHost is a registered trademark and DBA of ZoomingWork LLC.


Billing Information

PloxHost accepts Credit Cards, PayPal, and Crypto Currencies. Please note a small processing fee is applied for CC and Crypto Currencies payments. There is no processing fee for PayPal payments.


📣 Questions? Our sales team is ready to assist you here or join us on

If you have any questions, please reply to this thread or shoot me a PM! You can also reach us on our discord or open a ticket to us.

Comments

  • @ploxhost said: 4TB Bandwidth @ 1Gig (Soft limited to 1TB)

    So what are the traffic limits: 4TB or 1TB?

  • No looking glass for Amsterdam?

  • ploxhostploxhost Member, Patron Provider

    @aasmirnoff said:

    @ploxhost said: 4TB Bandwidth @ 1Gig (Soft limited to 1TB)

    So what are the traffic limits: 4TB or 1TB?

    We start at 1TB if you go over that amount you can request more. This is done to prevent abuse.

  • ploxhostploxhost Member, Patron Provider

    @malignify said:
    No looking glass for Amsterdam?

    Not yet that's our new location

  • Is there any reason why we're only given 1 ipv6 instead of a subnet?

  • ploxhostploxhost Member, Patron Provider

    @listerine90 said:
    Is there any reason why we're only given 1 ipv6 instead of a subnet?

    You can request /64 for IPV6 at no additional cost feel free to open a ticket.

  • @ploxhost said:

    @aasmirnoff said:

    @ploxhost said: 4TB Bandwidth @ 1Gig (Soft limited to 1TB)

    So what are the traffic limits: 4TB or 1TB?

    We start at 1TB if you go over that amount you can request more. This is done to prevent abuse.

    @ploxhost said:

    @listerine90 said:
    Is there any reason why we're only given 1 ipv6 instead of a subnet?

    You can request /64 for IPV6 at no additional cost feel free to open a ticket.

    So is it 4tb limit or 1, very perticular way of advertising bandwidth:p

  • raindog308raindog308 Administrator, Veteran

    @ploxhost said: Original Price $54.99 | Price for recurring = $68.79/month (With promo code DEDIWINTER24)

    I think you have that backwards.

  • ploxhostploxhost Member, Patron Provider

    @WhiteRoseG said:

    @ploxhost said:

    @aasmirnoff said:

    @ploxhost said: 4TB Bandwidth @ 1Gig (Soft limited to 1TB)

    So what are the traffic limits: 4TB or 1TB?

    We start at 1TB if you go over that amount you can request more. This is done to prevent abuse.

    @ploxhost said:

    @listerine90 said:
    Is there any reason why we're only given 1 ipv6 instead of a subnet?

    You can request /64 for IPV6 at no additional cost feel free to open a ticket.

    So is it 4tb limit or 1, very perticular way of advertising bandwidth:p

    Soft limit is 1TB you can use up to 4TB. We just need assure that the bandwidth is not being abuse. In the past we had clients abusing the bandwidth that's why we had to set a soft limit.

  • ploxhostploxhost Member, Patron Provider

    @raindog308 said:

    @ploxhost said: Original Price $54.99 | Price for recurring = $68.79/month (With promo code DEDIWINTER24)

    I think you have that backwards.

    Yes, you are correct that should have been the other way around

  • WhiteRoseGWhiteRoseG Member
    edited January 14

    @ploxhost said:

    @WhiteRoseG said:

    @ploxhost said:

    @aasmirnoff said:

    @ploxhost said: 4TB Bandwidth @ 1Gig (Soft limited to 1TB)

    So what are the traffic limits: 4TB or 1TB?

    We start at 1TB if you go over that amount you can request more. This is done to prevent abuse.

    @ploxhost said:

    @listerine90 said:
    Is there any reason why we're only given 1 ipv6 instead of a subnet?

    You can request /64 for IPV6 at no additional cost feel free to open a ticket.

    So is it 4tb limit or 1, very perticular way of advertising bandwidth:p

    Soft limit is 1TB you can use up to 4TB. We just need assure that the bandwidth is not being abuse. In the past we had clients abusing the bandwidth that's why we had to set a soft limit.

    So you set a limit over a limit ? What's is this ? I think iam in the Matrix

  • ploxhostploxhost Member, Patron Provider

    @WhiteRoseG said:

    @ploxhost said:

    @WhiteRoseG said:

    @ploxhost said:

    @aasmirnoff said:

    @ploxhost said: 4TB Bandwidth @ 1Gig (Soft limited to 1TB)

    So what are the traffic limits: 4TB or 1TB?

    We start at 1TB if you go over that amount you can request more. This is done to prevent abuse.

    @ploxhost said:

    @listerine90 said:
    Is there any reason why we're only given 1 ipv6 instead of a subnet?

    You can request /64 for IPV6 at no additional cost feel free to open a ticket.

    So is it 4tb limit or 1, very perticular way of advertising bandwidth:p

    Soft limit is 1TB you can use up to 4TB. We just need assure that the bandwidth is not being abuse. In the past we had clients abusing the bandwidth that's why we had to set a soft limit.

    So you set a limit over a limit ? What's is this ? I think iam in the Matrix

    Let me give you a better understanding of our VPS plan bandwidth, each plan starts with a 'soft limit' of 1TB. This means that while the initial bandwidth allocation is 1TB, we actually provide up to 4TB per plan. If your needs exceed the initial 1TB, you can request an increase up to the full 4TB capacity without incurring additional costs. This approach is designed to prevent misuse while still ensuring generous bandwidth availability for our users. I hope this makes our bandwidth policy more transparent and easier to understand for you.

    Thanked by 1Bobbbo
  • PineappleMPineappleM Member
    edited January 15

    Instead of burdening the customer with opening a ticket and waiting for a response, wouldn't it be better if you were automatically alerted if a customer is near 1 TB and raise the limit yourself if you check their logs and verify that they aren't an abuser?

    But in reality you probably need to write a more stringent ToS on what constitutes as misuse rather than set a two-tier limit system. There's many other hosting providers with less red tape that people may opt to go with instead. Never forget about your competition.

    Remember that support tickets cost money to both you (in staffing costs) and the customer (in lost time waiting for an issue to be resolved). It's not ideal to mandate them to open a ticket.

    Thanked by 2deadfox sliix
  • warihwarih Member
    edited January 15

    @ploxhost said: Price with Recurring Discount: $1.30/month

    It show $1.5 at checkout

  • ploxhostploxhost Member, Patron Provider

    @PineappleM said:
    Instead of burdening the customer with opening a ticket and waiting for a response, wouldn't it be better if you were automatically alerted if a customer is near 1 TB and raise the limit yourself if you check their logs and verify that they aren't an abuser?

    But in reality you probably need to write a more stringent ToS on what constitutes as misuse rather than set a two-tier limit system. There's many other hosting providers with less red tape that people may opt to go with instead. Never forget about your competition.

    Remember that support tickets cost money to both you (in staffing costs) and the customer (in lost time waiting for an issue to be resolved). It's not ideal to mandate them to open a ticket.

    Hi,

    I can agree with what you are saying and where you are coming from. However, with the large scale of VPS servers we have, it's not feasible to manually review each VPS as it approaches its bandwidth soft limit. To solve this, we are considering the implementation of an automated script for more efficient monitoring that can alert the customer directly and perhaps open a ticket on their behalf. It's important to understand that monitoring for abuse, a surprisingly common issue in VPS hosting, still requires a careful manual review of logs, and there may be times when we need more information from the customer. This process is complex and necessary to maintain the integrity and performance of our services. It's costly both ways when you look at it.

    We are also not just sticking to a two-tier limit system. We outline our acceptable use in our terms of services located at https://plox.host/terms-of-service?section=section-12. You agree to this when you buy from us. We are working on being more transparent about the soft limit on bandwidth for VPS servers. Even with that being laid out we have had some bad actors abusing their bandwidth.

    It's also worth noting that our low prices and offerings are already competitive. Many of our competitors in the industry don't provide 4TB of bandwidth for all their VPS plans for a really low price like us. We are offering VPS hosting with a high amount of bandwidth even though it necessitates the implementation of soft limits to ensure fair and optimal use for all our customers.

    Our goal is to provide a balance between providing exceptional value and maintaining a high-quality, abuse-free service for our clients. As we start to see less abuse perhaps we would not need have soft limits in place. I appreciate your understanding, and we are committed to continuous improvement in both our service offerings and our policies.

    Thanked by 1PineappleM
  • ploxhostploxhost Member, Patron Provider

    @warih said:

    @ploxhost said: Price with Recurring Discount: $1.30/month

    It show $1.5 at checkout

    Hi,

    The price for KVM hosting starts at $3.00 making it 1.50 with 50% off. We were not able to edit our post to correct this. I am really sorry about that. To make up for this you can use the code on our OpenVZ hosting and it will be $1.30

  • @WhiteRoseG said:
    So is it 4tb limit or 1, very perticular way of advertising bandwidth:p

    I've had services with Ploxhost before. U start with 1TB soft limit and u request for 4TB with their ticket if u wanted to. In my case it was very straightforward, but it might differ from person to person.

  • listerine90listerine90 Member
    edited January 15
    # ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
    #              Yet-Another-Bench-Script              #
    #                     v2024-01-01                    #
    # https://github.com/masonr/yet-another-bench-script #
    # ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
    
    Mon 15 Jan 2024 09:02:19 AM CET
    
    Basic System Information:
    ---------------------------------
    Uptime     : 0 days, 0 hours, 7 minutes
    Processor  : Intel(R) Xeon(R) CPU E5-2680 0 @ 2.70GHz
    CPU cores  : 1 @ 2699.990 MHz
    AES-NI     : ✔ Enabled
    VM-x/AMD-V : ✔ Enabled
    RAM        : 981.2 MiB
    Swap       : 1023.0 MiB
    Disk       : 18.6 GiB
    Distro     : Ubuntu 20.04 LTS
    Kernel     : 5.4.0-29-generic
    VM Type    : KVM
    IPv4/IPv6  : ✔ Online / ❌ Offline
    
    IPv4 Network Information:
    ---------------------------------
    ISP        : Dot-Tech LLC
    ASN        : AS398395 Dot-Tech LLC
    Host       : PloxHost
    Location   : Boston, Massachusetts (MA)
    Country    : United States
    
    fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/vda1):
    ---------------------------------
    Block Size | 4k            (IOPS) | 64k           (IOPS)
      ------   | ---            ----  | ----           ----
    Read       | 59.45 MB/s   (14.8k) | 30.81 MB/s     (481)
    Write      | 59.57 MB/s   (14.8k) | 31.15 MB/s     (486)
    Total      | 119.02 MB/s  (29.7k) | 61.96 MB/s     (967)
               |                      |
    Block Size | 512k          (IOPS) | 1m            (IOPS)
      ------   | ---            ----  | ----           ----
    Read       | 42.09 MB/s      (82) | 73.79 MB/s      (72)
    Write      | 43.85 MB/s      (85) | 78.70 MB/s      (76)
    Total      | 85.94 MB/s     (167) | 152.49 MB/s    (148)
    
    iperf3 Network Speed Tests (IPv4):
    ---------------------------------
    Provider        | Location (Link)           | Send Speed      | Recv Speed      | Ping
    -----           | -----                     | ----            | ----            | ----
    Clouvider       | London, UK (10G)          | 825 Mbits/sec   | 251 Mbits/sec   | --
    Scaleway        | Paris, FR (10G)           | busy            | busy            | 112 ms
    NovoServe       | North Holland, NL (40G)   | 787 Mbits/sec   | 660 Mbits/sec   | --
    Uztelecom       | Tashkent, UZ (10G)        | 18.7 Mbits/sec  | 188 Mbits/sec   | --
    Clouvider       | NYC, NY, US (10G)         | busy            | 894 Mbits/sec   | --
    Clouvider       | Dallas, TX, US (10G)      | 941 Mbits/sec   | 941 Mbits/sec   | --
    Clouvider       | Los Angeles, CA, US (10G) | 920 Mbits/sec   | 871 Mbits/sec   | --
    
    Geekbench 6 Benchmark Test:
    ---------------------------------
    Test            | Value
                    |
    Single Core     | 422
    Multi Core      | 315
    Full Test       | https://browser.geekbench.com/v6/cpu/4398871
    
    YABS completed in 38 min 59 sec
    

    Decided to try ploxhost again, their deals simply too irresistible.

    Note this is the Yabs for their KVM plan not the NVME ones so the Disk speeds are definitely expected, it seems to be just SSD and not HDD. Network is good so far, no stuttering, no packet-loss at the moment, the speed is consistent.

    Support responded considerably quicker compared to my past experience, It only took a few minutes for them to respond on my ticket (compared to before which took days or weeks). I requested for 4TB bandwidth and /64 ipv6, I got the 4TB immediately, but for the /64 request they said it would take 14 hours as they try to get their networking team to assign me to a subnet, considering the timezone differences then that would be fair wait.

    I think they definitely have improved for these past years. I will continually observe on how they perform VPS performance wise and Support-wise.

    Edit:
    1/15/2024 9:35 AM GMT - Added "team" on networking part

  • Can I install Windows 2019 or 2022 version?

  • ploxhostploxhost Member, Patron Provider

    @listerine90 said:

    # ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
    #              Yet-Another-Bench-Script              #
    #                     v2024-01-01                    #
    # https://github.com/masonr/yet-another-bench-script #
    # ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
    
    Mon 15 Jan 2024 09:02:19 AM CET
    
    Basic System Information:
    ---------------------------------
    Uptime     : 0 days, 0 hours, 7 minutes
    Processor  : Intel(R) Xeon(R) CPU E5-2680 0 @ 2.70GHz
    CPU cores  : 1 @ 2699.990 MHz
    AES-NI     : ✔ Enabled
    VM-x/AMD-V : ✔ Enabled
    RAM        : 981.2 MiB
    Swap       : 1023.0 MiB
    Disk       : 18.6 GiB
    Distro     : Ubuntu 20.04 LTS
    Kernel     : 5.4.0-29-generic
    VM Type    : KVM
    IPv4/IPv6  : ✔ Online / ❌ Offline
    
    IPv4 Network Information:
    ---------------------------------
    ISP        : Dot-Tech LLC
    ASN        : AS398395 Dot-Tech LLC
    Host       : PloxHost
    Location   : Boston, Massachusetts (MA)
    Country    : United States
    
    fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/vda1):
    ---------------------------------
    Block Size | 4k            (IOPS) | 64k           (IOPS)
      ------   | ---            ----  | ----           ----
    Read       | 59.45 MB/s   (14.8k) | 30.81 MB/s     (481)
    Write      | 59.57 MB/s   (14.8k) | 31.15 MB/s     (486)
    Total      | 119.02 MB/s  (29.7k) | 61.96 MB/s     (967)
               |                      |
    Block Size | 512k          (IOPS) | 1m            (IOPS)
      ------   | ---            ----  | ----           ----
    Read       | 42.09 MB/s      (82) | 73.79 MB/s      (72)
    Write      | 43.85 MB/s      (85) | 78.70 MB/s      (76)
    Total      | 85.94 MB/s     (167) | 152.49 MB/s    (148)
    
    iperf3 Network Speed Tests (IPv4):
    ---------------------------------
    Provider        | Location (Link)           | Send Speed      | Recv Speed      | Ping
    -----           | -----                     | ----            | ----            | ----
    Clouvider       | London, UK (10G)          | 825 Mbits/sec   | 251 Mbits/sec   | --
    Scaleway        | Paris, FR (10G)           | busy            | busy            | 112 ms
    NovoServe       | North Holland, NL (40G)   | 787 Mbits/sec   | 660 Mbits/sec   | --
    Uztelecom       | Tashkent, UZ (10G)        | 18.7 Mbits/sec  | 188 Mbits/sec   | --
    Clouvider       | NYC, NY, US (10G)         | busy            | 894 Mbits/sec   | --
    Clouvider       | Dallas, TX, US (10G)      | 941 Mbits/sec   | 941 Mbits/sec   | --
    Clouvider       | Los Angeles, CA, US (10G) | 920 Mbits/sec   | 871 Mbits/sec   | --
    
    Geekbench 6 Benchmark Test:
    ---------------------------------
    Test            | Value
                    |
    Single Core     | 422
    Multi Core      | 315
    Full Test       | https://browser.geekbench.com/v6/cpu/4398871
    
    YABS completed in 38 min 59 sec
    

    Decided to try ploxhost again, their deals simply too irresistible.

    Note this is the Yabs for their KVM plan not the NVME ones so the Disk speeds are definitely expected, it seems to be just SSD and not HDD. Network is good so far, no stuttering, no packet-loss at the moment, the speed is consistent.

    Support responded considerably quicker compared to my past experience, It only took a few minutes for them to respond on my ticket (compared to before which took days or weeks). I requested for 4TB bandwidth and /64 ipv6, I got the 4TB immediately, but for the /64 request they said it would take 14 hours as they try to get their networking team to assign me to a subnet, considering the timezone differences then that would be fair wait.

    I think they definitely have improved for these past years. I will continually observe on how they perform VPS performance wise and Support-wise.

    Edit:
    1/15/2024 9:35 AM GMT - Added "team" on networking part

    Hello,

    Thank you so much for sharing your thoughts on our recent improvements to our VPS services. It's truly encouraging to hear that you've noticed a positive change and enjoyed a better experience compared to your previous one. Our team has been diligently working on enhancing our services, and I'm delighted to know that our efforts have made a noticeable impact.

    Regarding the IPv6 situation, I apologize for any inconvenience caused. Despite our usual automation process, we unexpectedly ran out of IPv6 subnets, necessitating manual allocation by our network team. As promised, we delivered to you within the time frame stated.

    We greatly appreciate your continued support and hope that you will find ongoing satisfaction with our services. Your feedback is valuable to us, and we're always here to ensure your experience is nothing short of excellent.!

  • ploxhostploxhost Member, Patron Provider

    @monjur46 said:
    Can I install Windows 2019 or 2022 version?

    Yes, our KVM and NVME plans support Windows 2019 ISO. You can also run windows on our dedicated servers.

  • I am back. There was one unfortunate event that happened with my VPS but let's start with the good ones.

    For the IPv6 situation, They mentioned running out of IPv6 on my particular subnet so they switched my IPv6 and got a /64 assigned into my VPS, it took around 3 days to resolve which definitely not bad.

    It was all well, I was able to connect to various services with 500-900mbps speed. On Youtube I was limited to 250mbps maximum (which I think is capped by YT itself since it happens to any VMs I use). During the usage of the VPS, I unfortunately lost my data (only minor losses but a data loss is still a loss), due to an unknown error that happened. It happened so abruptly without warning, I noticed when I was not able to connect to my VPS via SSH. I went to check my Uptime-Kuma and confirmed that the VPS was down for over 9 hours, before opening a ticket I tried to do some basic troubleshooting by going to their virtualizor panel and connected via remote VNC. I confirmed that the VPS had crashed due to read-error on swap-device issue.

    Tried restarting the VPS, it fails, tried turning it off then on again, it fails. I then opened a ticket to consult about this issue. It took them 5 hours to respond and asked me if I made any backups. I answered that its best not to lose my data instead.

    Well unfortunately they have no solutions for this as they had found out "the VPS issue was from an unexpectedly full drive that lost some data. This is a rare and unusual occurrence for our systems, and it has come as a surprise to us as our nodes typically do not encounter such problems. We conducting a more in depth audit on this as we take this kind of issue extremely seriously.".

    Ah I see that's too bad, although my loss was minimal I'll take this as a point down for reliability for plox.host as data losses like that are often damaging alot even for unsuspecting users. Checking their ToS they definitely encourage backups and other mitigations as they don't actually guarantee reliable service. Well I got a 7 day extension on their VPS as a compensation anyways so I appreciate the generosity.

    Do note that my experience is just me being absolutely unlucky, but it definitely shows that even a long running company like PloxHost can still fail your ass if you don't do any precautions. The fortunate part with their service is they do actually have automatic backups that runs every 1st day of the month.

  • ploxhostploxhost Member, Patron Provider

    @listerine90 said:
    I am back. There was one unfortunate event that happened with my VPS but let's start with the good ones.

    For the IPv6 situation, They mentioned running out of IPv6 on my particular subnet so they switched my IPv6 and got a /64 assigned into my VPS, it took around 3 days to resolve which definitely not bad.

    It was all well, I was able to connect to various services with 500-900mbps speed. On Youtube I was limited to 250mbps maximum (which I think is capped by YT itself since it happens to any VMs I use). During the usage of the VPS, I unfortunately lost my data (only minor losses but a data loss is still a loss), due to an unknown error that happened. It happened so abruptly without warning, I noticed when I was not able to connect to my VPS via SSH. I went to check my Uptime-Kuma and confirmed that the VPS was down for over 9 hours, before opening a ticket I tried to do some basic troubleshooting by going to their virtualizor panel and connected via remote VNC. I confirmed that the VPS had crashed due to read-error on swap-device issue.

    Tried restarting the VPS, it fails, tried turning it off then on again, it fails. I then opened a ticket to consult about this issue. It took them 5 hours to respond and asked me if I made any backups. I answered that its best not to lose my data instead.

    Well unfortunately they have no solutions for this as they had found out "the VPS issue was from an unexpectedly full drive that lost some data. This is a rare and unusual occurrence for our systems, and it has come as a surprise to us as our nodes typically do not encounter such problems. We conducting a more in depth audit on this as we take this kind of issue extremely seriously.".

    Ah I see that's too bad, although my loss was minimal I'll take this as a point down for reliability for plox.host as data losses like that are often damaging alot even for unsuspecting users. Checking their ToS they definitely encourage backups and other mitigations as they don't actually guarantee reliable service. Well I got a 7 day extension on their VPS as a compensation anyways so I appreciate the generosity.

    Do note that my experience is just me being absolutely unlucky, but it definitely shows that even a long running company like PloxHost can still fail your ass if you don't do any precautions. The fortunate part with their service is they do actually have automatic backups that runs every 1st day of the month.

    I'm pleased to hear that resolving your VPS's IPv6 issue was successful. At PloxHost, we always prioritize ensuring our clients have the necessary resources.

    Please note that speed limitations on platforms like YouTube often involve external factors beyond our control. We're working to find ways to optimize our network within these constraints.

    The data loss incident you faced is regrettable. The 'read-error on swap-device' issue you described was unusual and concerning for us. Please be assured that we have initiated an full on investigation to understand the root cause and have implemented measures to prevent such incidents in the future, such as taking daily backups offsite instead of weekly for VPS hosting. Our team is dedicated to maintaining the integrity and reliability of our services, and we take such matters with the utmost seriousness.

    I recommend maintaining a personal backup for critical systems. This way, you have an offsite backup as well alongside our daily automatic backups that are stored offsite as well. This would make your backups fully redundant, in addition you can also manually backup your VPS anytime through our panel. All backups we take are always stored offsite.

    I apologize for your difficulties and appreciate your feedback, which helps us enhance our services. If you need further assistance or have more concerns, please feel free to contact us or send us a DM.

    Thank you for your understanding and continued support.

  • It seems that IPv6 is still not available, and the IOPS is very poor.

    ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##

    Yet-Another-Bench-Script

    v2024-01-01

    https://github.com/masonr/yet-another-bench-script

    ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##

    Thu 25 Jan 2024 07:50:33 PM EST

    Basic System Information:

    Uptime : 1 days, 7 hours, 3 minutes
    Processor : Intel(R) Xeon(R) CPU E5-2680 0 @ 2.70GHz
    CPU cores : 1 @ 2699.990 MHz
    AES-NI : ✔ Enabled
    VM-x/AMD-V : ✔ Enabled
    RAM : 976.4 MiB
    Swap : 1024.0 MiB
    Disk : 18.8 GiB
    Distro : Debian GNU/Linux 11 (bullseye)
    Kernel : 5.10.0-8-amd64
    VM Type : KVM
    IPv4/IPv6 : ✔ Online / ❌ Offline

    IPv4 Network Information:

    ISP : Dot-Tech LLC
    ASN : AS398395 Dot-Tech LLC
    Host : PloxHost
    Location : Boston, Massachusetts (MA)
    Country : United States

    Running fio random mixed R+W disk test with 4k block sRunning fio random mixed R+W disk test with 64k block Running fio random mixed R+W disk test with 512k blockRunning fio random mixed R+W disk test with 1m block sfio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/vda1):

    Block Size 4k (IOPS) 64k (IOPS)
    Read 14.30 MB/s (3.5k) 36.50 MB/s (570)
    Write 14.31 MB/s (3.5k) 36.62 MB/s (572)
    Total 28.62 MB/s (7.1k) 73.12 MB/s (1.1k)
    Block Size 512k (IOPS) 1m (IOPS)
    ------ --- ---- ---- ----
    Read 3.78 MB/s (7) 82.59 MB/s (80)
    Write 4.17 MB/s (8) 88.09 MB/s (86)
    Total 7.95 MB/s (15) 170.68 MB/s (166)

    YABS completed in 2 min 21 sec

  • ploxhostploxhost Member, Patron Provider

    @xj4hanls said:
    It seems that IPv6 is still not available, and the IOPS is very poor.

    ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##

    Yet-Another-Bench-Script

    v2024-01-01

    https://github.com/masonr/yet-another-bench-script

    ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##

    Thu 25 Jan 2024 07:50:33 PM EST

    Basic System Information:

    Uptime : 1 days, 7 hours, 3 minutes
    Processor : Intel(R) Xeon(R) CPU E5-2680 0 @ 2.70GHz
    CPU cores : 1 @ 2699.990 MHz
    AES-NI : ✔ Enabled
    VM-x/AMD-V : ✔ Enabled
    RAM : 976.4 MiB
    Swap : 1024.0 MiB
    Disk : 18.8 GiB
    Distro : Debian GNU/Linux 11 (bullseye)
    Kernel : 5.10.0-8-amd64
    VM Type : KVM
    IPv4/IPv6 : ✔ Online / ❌ Offline

    IPv4 Network Information:

    ISP : Dot-Tech LLC
    ASN : AS398395 Dot-Tech LLC
    Host : PloxHost
    Location : Boston, Massachusetts (MA)
    Country : United States

    Running fio random mixed R+W disk test with 4k block sRunning fio random mixed R+W disk test with 64k block Running fio random mixed R+W disk test with 512k blockRunning fio random mixed R+W disk test with 1m block sfio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/vda1):

    Block Size 4k (IOPS) 64k (IOPS)
    Read 14.30 MB/s (3.5k) 36.50 MB/s (570)
    Write 14.31 MB/s (3.5k) 36.62 MB/s (572)
    Total 28.62 MB/s (7.1k) 73.12 MB/s (1.1k)
    Block Size 512k (IOPS) 1m (IOPS)
    ------ --- ---- ---- ----
    Read 3.78 MB/s (7) 82.59 MB/s (80)
    Write 4.17 MB/s (8) 88.09 MB/s (86)
    Total 7.95 MB/s (15) 170.68 MB/s (166)

    YABS completed in 2 min 21 sec

    Hi,

    I'm sorry to hear you were having disk speed issues with your VPS.

    The issue with disk speeds should have been corrected after making some adjustments. I believe you also made a ticket to our support team about this, and they were able to resolve the issue. If the issue is still unresolved, please send me a DM, and I will address this immediately.

  • ploxhostploxhost Member, Patron Provider

    5 days left until this sale ends! Plus we will have some new dedicated servers coming to Dallas TX

  • @xj4hanls said:
    It seems that IPv6 is still not available, and the IOPS is very poor.

    Can confirm this. I opened a ticket regarding this. although mine had a worser problem, which is slow freezing VPS and commands take like a few minutes to load. which was definitely caused by a slow disk speed on their KVM nodes. They confirmed it was SSD but it was unusually really bad performing.

  • Despite that ploxhost's support remained really helpful. They did mention that the issue was caused by a user hogging up the resources of the node, but my issue still persists (well sort of). The issue was kind of inconsistent, there times it would be the slowest server in the world and times that it just felt normal. I reopened the ticket and reported this unusual behaviour. But their support remained very helpful. They even offered a 7 day extension to my VPS as a compension, but still the issue was not fixed.

    A day later, they mentioned again that they fixed the issue. They asked about the details of the application and I complied. My application is somewhat does some moderate disk activity but an ssd performance should have been enough. Despite that their disk still showed hard drive performance and kept loading wayy too much.

    In the end they offered me to move to an NVME node after a very long inconvenience. I can say that their support has definitely improved but their services needs to somewhat improve.

  • # ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
    #              Yet-Another-Bench-Script              #
    #                     v2024-01-01                    #
    # https://github.com/masonr/yet-another-bench-script #
    # ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
    
    Tue 06 Feb 2024 10:16:43 AM CET
    
    Basic System Information:
    ---------------------------------
    Uptime     : 7 days, 2 hours, 11 minutes
    Processor  : Intel(R) Xeon(R) CPU E5-2680 0 @ 2.70GHz
    CPU cores  : 1 @ 2699.990 MHz
    AES-NI     : ✔ Enabled
    VM-x/AMD-V : ✔ Enabled
    RAM        : 981.2 MiB
    Swap       : 1024.0 MiB
    Disk       : 18.6 GiB
    Distro     : Ubuntu 20.04.6 LTS
    Kernel     : 5.4.0-29-generic
    VM Type    : KVM
    IPv4/IPv6  : ✔ Online / ❌ Offline
    
    IPv4 Network Information:
    ---------------------------------
    ISP        : Dot-Tech LLC
    ASN        : AS398395 Dot-Tech LLC
    Host       : PloxHost
    Location   : Boston, Massachusetts (MA)
    Country    : United States
    
    fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/vda1):
    ---------------------------------
    Block Size | 4k            (IOPS) | 64k           (IOPS)
      ------   | ---            ----  | ----           ----
    Read       | 15.77 MB/s    (3.9k) | 32.02 MB/s     (500)
    Write      | 15.79 MB/s    (3.9k) | 32.29 MB/s     (504)
    Total      | 31.57 MB/s    (7.8k) | 64.32 MB/s    (1.0k)
               |                      |
    Block Size | 512k          (IOPS) | 1m            (IOPS)
      ------   | ---            ----  | ----           ----
    Read       | 1.23 MB/s        (2) | 160.41 MB/s    (156)
    Write      | 1.31 MB/s        (2) | 171.09 MB/s    (167)
    Total      | 2.55 MB/s        (4) | 331.51 MB/s    (323)
    

    Latest yabs confirming that their KVM node which is apparently ssd, still has poor disk performance. The entire time this test was running felt like I was using a hdd based KVM

  • haig233haig233 Member, Patron Provider

    Is it possible to attach a GPU?

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